Technical Support - Toshiba SD-M1401 Hardware Instruction Manual

S
hould you require technical support, contact your local dis-
tributor. If your distributor is unable to answer your questions,
have them call Toshiba Storage Device Division Technical
Support, on your behalf.
Please provide your distributor with the following information before
they contact the Toshiba Technical Support Organization:
1. A written, accurate record of any error messages and the sequenceof
events leading up to the problem.
2. Windows version you are using.
3. Host adapter board and software driver version level you are using.
4. The hardware system configuration of your system including any
non-standard hardware.
5. A list of any special additional software or modifications that have
been made to the AUTOEXEC.BAT or CONFIG.SYS files.
In addition, please have hardware near the phone or readily accessible.
Remember, many problems are caused by the interaction of two or
more products in your system. The problem could be related to your
latest addition.
You can obtain technical information and software driver information
from our web site at http://www.sdd.toshiba.com or email technical
support at: toshibadpd@teleplan-ventura.com.
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TOSHIBA SD-M1401 DVD-ROM Drive

Technical Support

Toshiba Storage Device Division
Technical Support
805/644-6350