Warranty - Chamberlain Merlin MJ3800 Installation And Operating Instructions Manual

CHAMBERLAIN LIMITED WARRANTY
Merlin MJ3800
Garage Door Opener
Chamberlain Australia Pty Limited / Chamberlain New
Zealand Limited (Seller) warrants to the original purchaser of
the Merlin MJ3800 Garage Door Opener (Unit) that it is free
from defects in material and/or workmanship for a period of 2
YEARS from the date of first purchase from the Seller. The
DC motor (only) has a 5 year warranty from the date of first
purchase from the Seller when installed on a domestic door.
Please retain your proof-of-purchase in the unlikely event
you require warranty service.
If, during the limited warranty period, the Unit fails due to
defects in materials or workmanship Chamberlain will,
provided the defective part or Unit is returned freight and
insurance prepaid and well packaged to the nearest
Chamberlain office or authorised installer, undertake to
repair or, at its option, replace any defective part or Unit
and return it to the Buyer at no cost. Repairs and
replacement parts are warranted for the remaining
portion of the original warranty period.
Limited warranty on opener
Chamberlain will furnish a replacement opener free of
charge, if it is found to be defective. Labour costs may
apply.
Where the Unit has been installed by an authorised
installer, Chamberlain will furnish replacement parts free
of charge through the authorised installer. A service fee
for on-site service may apply.
In-warranty service
During the warranty period, if the product appears as
though it may be defective, call our toll free service before
removal of the Unit. A Chamberlain technician will
diagnose the problem and promptly supply you with the
parts for "do-it-yourself" repairs, or provide you with
shipping instructions for a factory repair or replacement.
If an authorised installer installed your Unit you must call
them for prompt on-site service.
If our service centre determines that a warranty claim has
been made in respect of a failure or defect arising out of
any exclusion detailed below, we may charge you a fee to
repair and/or return the Unit to you.
Exclusions
This warranty does not cover any failure of the Unit due
to:
1. non-compliance with the instructions regarding
installation, operation, maintenance and testing of the
Unit or of any product with which the Unit is used.
2. any attempt to repair, dismantle, reinstall or move the
Product to another location once the Product is installed
by any person other than an authorised installer.
3. tampering, neglect, abuse, wear and tear, accident,
electrical storm, excessive use or conditions other than
normal domestic use.
This warranty does not cover any problems with, or
relating to, the garage door or garage door hardware,
including but not limited to the door springs, door rollers,
door alignment or hinges, any problems caused by
electrical faults, replacement of batteries or light bulbs or
labour charges for reinstalling a repaired or replaced
Units.
114A4085
Liability – Australia only
Under no circumstances shall the Seller be liable for
consequential, incidental or special damages arising in
connection with the use, or inability to use, the Unit. In
no event shall the Seller's liability for damages or injury
arising from breach of law or contract or for negligence,
exceed the cost of repairing or replacing the Unit or
refunding the purchase price of the Unit.
Under Division 2 Part V of the Trade Practices Act, 1974,
certain warranties and conditions (Implied Terms) are
implied into contracts for the supply of goods or services
if the goods or services are of a kind ordinarily acquired
for personal, domestic or household use or consumption.
Liability for breach of those Implied Terms cannot be
excluded or limited and the limitations and exclusions
above do not apply to the Implied Terms.
Except for the Implied Terms and the warranties set out
above, the Seller excludes all warranties and conditions
implied by statute, at law, in fact or otherwise.
Liability – New Zealand only
Except as set out in the Fair Trading Act 1986 and the
Consumer Guarantees Act 1993:
(a) all other guarantees, warranties and representations
in relation to the Unit or its supply are excluded to the
extent that the Seller can lawfully exclude them; and
(b) under no circumstances shall the Seller be liable for
consequential, incidental or special damages arising in
connection with the use, or inability to use, the Unit, other
than those which were reasonably foreseeable as liable
to result from the failure.
NOTE: We request that you attach your sales docket or
invoice to this manual to enable you to establish the date of
purchase in the unlikely event of a service call being made.
Chamberlain reserves the right to change the design and
specification without prior notification. Some features or
accessories may not be available in certain markets or areas.
Please check with your distributor.
CONTACT DETAILS:
Chamberlain service centres:
Australia
Phone toll free 1800 638 234
Fax toll free 1800 888 121
New Zealand
Auckland phone 09 477 2823
Phone toll free 0800 653 667
Fax toll free 0800 653 663
www.chamberlainanz.com
TM Trademark of The Chamberlain Group, Inc.
® Registered Trademark of The Chamberlain Group, Inc.
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© 2009, The Chamberlain Group Inc.