Troubleshooting - Panasonic WV-SPW631LT Installation Manual

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Troubleshooting

Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution in the
table or a problem is not described below.
Symptom
Power is not turned on.
When the IR LED lights a
part or all of the screen
appears blurred.
When the IR LED lights
the camera switches
between color mode and
black-and-white mode.
38
Cause/solution
When using DC power supply
• Is 12 V DC power supply connected to the 2P
power supply cable?
→ Check whether the connection is appro-
priately established.
• Is the AC adapter in use compliant with the
Specifications?
→ Check the Specifications regarding AC
adapter.
When using a PoE device for power supply
• Are the PoE device and the network cable of
the camera connected using a LAN cable?
→ Check whether the connection is appro-
priately established.
• Depending on the PoE device, the power sup-
ply will stop when the demanded power
exceeds its total power limit for all PoE ports.
→ Refer to the operating instructions of the
PoE device in use.
• Is there a wall or other reflecting surface or
object near the camera (including areas not
displayed in images)?
SPW631LT
SPW631L
→ Adjust the camera angle so that light from
the IR LED is not reflected.
• The subject may be too close to the camera.
SPW631LT
SPW631L
→ Adjust the distance between the camera
and the subject.
SPW611L
SPW611L
Reference
pages
20-22
29-31
29-31

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