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Safety Precautions
⁃ Read safety precautions before using handset.
⁃ Observe precautions to avoid injury to self or others, or damage to property.
⁃ SoftBank Mobile Corp. is not liable for any damages resulting from use of this product.
Labels
⁃ These labels indicate the degree of risk from improper use. Make sure you thoroughly understand
their meanings before reading on.
DANGER
Great risk of death or serious injury from improper use
WARNING
Risk of death or serious injury from improper use
CAUTION
Risk of minor injury or damage to property from improper use
Symbols
⁃ These symbols indicate prohibited or compulsory actions. Make sure you thoroughly understand
their meanings before reading on.
Prohibited actions
Use with wet hands prohibited
Disassembly prohibited
Compulsory actions
Exposure to liquids prohibited
Unplug power cord
301Z
WARNING
Do not use handset while operating vehicles such as automobiles, motorcycles,
and bicycles, etc.
May cause traffic accidents. Usage of mobile phones while operating vehicles is
prohibited by law, and is subject to criminal punishment. For drivers who are going to use
handset, park in safe places where parking is not prohibited, then use.
Do not cover or wrap with clothing or bedding during charging. Also do not
sleep with it covered over by blankets or bedding.
Heat may build up resulting in fire, burns, or malfunction.
Keep handset power off near high precision electronic devices or devices using
weak signals. Handset may cause these devices to malfunction.
*Devices that may be affected
Hearing aids, implanted cardiac pacemakers, implanted defibrillators and other
electronic medical equipment; fire alarms, automatic doors and other automatic control
devices.
Power off handset on board airplanes. If set (alarm functions, etc.) to
automatically power on, deactivate setting then power off.
May be detrimental to aircraft safety. Powering on mobile phones on board airplanes is
prohibited by law, and is subject to criminal punishment.
People with weak hearts, be careful when setting vibration (vibrates) or
volume of incoming communications.
May cause heart problems.
If thunder is heard while outside, immediately seek shelter.
Failing to do so may attract lightning and cause electric shock.
CAUTION
Do not use handset in a vehicle if it affects in-vehicle electronic devices.
Use of handset in some types of vehicles may, in some rare cases, affect in-vehicle
electronic devices and interfere with safe driving.
Keep handset away from magnetic cards.
Failing to do so may cause magnetic data on a cash card, credit card, telephone card or
floppy disk to be lost.
If skin abnormality occurs with use of handset, immediately discontinue use
and consult a doctor.
Handset contains metals, etc. Depending on your physical condition, you may experience
itchiness, rash, etc. (→Material List)
If handset is used for a long time, do not charge, use or leave handset in places
subject to high temperatures (near open flames or heating equipment, in
direct sunlight or inside of cars on hot days). In addition, be careful since
handset and charger get hot in warm places or places (kotatsus, electric
blankets and pocket heaters in pockets, etc.) easily stifled with heat.
Touching with skin and using for a long time may cause low temperature burns.
General Notes
General Use
• If a USIM Card, or a USIM Card equipped handset is stolen or lost, be sure to contact Customer
Service (→Customer Service), after contacting us, perform emergency usage suspension
procedures.
• Handset accommodates software updates. Use the latest software.
• Handset employs radio waves. Signals may be disrupted even within service areas if you are
indoors, underground, inside a tunnel or inside a vehicle. If you move to a location with poor
signal strength, a call may be suddenly cut off.
• When using handset in public places, take care not to annoy other people around you. Use of
handset is prohibited in some public places such as in theaters or on buses and trains.
• Handset is a wireless station under Japanese Radio Law. You may be requested to submit your
handset for inspection based on this law.
• In the following cases, information contents saved in handset and SD Card may be altered, or lost.
Be forewarned that SoftBank does not take responsibility for altered, or lost information contents.
To minimize damages that are associated with altered, or lost information contents, take notes of
important contents and save them.
• Handset is used improperly.
• Handset is exposed to static electricity or electrical noise.
• Handset is turned off during operation.
• Handset malfunctions or is sent for repairs.
• Connection speed may drop or connections may not be established depending on line traffic or
connection environments.
• Do not use handset in or near places where explosives are handled. Handset use may lead to an
explosion, or affect explosion devices.
• Handset USIM Card cannot be used with some mobile devices (including previously sold SoftBank
models).
• Handset may get warm while it is being charged or used for a long time.
• Low temperature burns may result if handset is kept in contact with skin for a long time.
• AC Charger gets warm during charging.
■ Restrictions While Talking/Communicating
• Note that call and communication charges apply even while using or operating other functions
simultaneously while talking/communicating.
Security Codes
The following security code is required in order to use handset.
Security code is required to set and unlock password key lock to operate
Operation password
handset. (At the time of purchase, it is set to "0000")
Depending on mail address settings such as Email related settings,
Contract security
nuisance Email settings, contract security code is required when you
code
request emergency cancellation. If you forget your security code, mail
notification to contract address.
• Be careful to not forget operation and contract security codes. If they happen to be forgotten,
prescribed procedures are required. For details, contact Customer Service (→Customer Service).
• Be careful to not let other people know the operation and contract security codes. When other
people find them out and fraudulently use them, be forewarned that SoftBank does not take
responsibility for those damages.
• If mistakenly input three times in a row, sending and receiving control service settings are no
longer changeable. Change operation and contract security codes in those cases. For details,
contact Customer Service (→Customer Service).
• Once you have changed the contract security code from mobile phone, input the changed code
when setting sending and receiving controls.
Changing Operation Password
Standby → ◉ → "Settings" → ◉
1
2
"Security" → ◉ → Enter operation password → ◉
3
"Activate security codes" → ◉ → "Power" → ◉ → On → ◉
4
Enter current operation password → ◉ →
5
"Change security codes" → ◉ → "Power" → ◉
Enter current operation password → ◉
6
Enter new operation password → ◉
7
Enter the new operation password again → ◉
8
301Z, Battery (ZEBAT1), USIM Card, AC Charger
(ZECAP1), Micro USB Cable (ZEDAD1)
DANGER
Do not charge, use or leave handset in places subject to high temperatures
(near open flames or heating equipment, in direct sunlight or inside of cars on
hot days). Also, do not charge, use or leave handset in warm places (inside of
hermetically-closed bag or pocket, inside of kotatsus, electric blankets, or
inside pockets together with pocket heater, etc.) where heat easily builds up
since same risks might be incurred.
May cause deformation and malfunction of handset, or cause Battery to leak, overheat,
ignite and rupture. Also, a portion of the case might get hot which may cause burns, etc.
When installing Battery, and connecting AC Charger or Micro USB Cable, if they
cannot be smoothly installed or connected, do not force them.
Check orientation of Battery and terminals, then install and connect.
May cause Battery to leak, overheat, rupture and ignite. Also that may cause Battery
terminals to get damaged or burned.
Do not exert excessive force on the exterior of handset and charger by
stepping on them when they are connected.
Charging when terminals are damaged may cause malfunction or fire. When charging, be
careful of where you use and handle handset and charger.
Do not disassemble/modify/solder handset.
May cause fire, injury, electric shock or malfunction. In addition, that may cause Battery to
leak, overheat, rupture or ignite. Modifying handset is a violation of Radio Law and subject
to penalty.
Keep liquids away from handset.
When liquids such as water or pet urine get in, if it is left wet, and wet Battery is charged,
that may cause overheat, electric shock, fire, injury or malfunction. Be careful of where you
use and handle it.
Use SoftBank specified devices (Battery, AC Charger, or Micro USB Cable) only.
Use of non-specified devices may cause Battery to leak, overheat, rupture or ignite; or may
cause AC Charger, Micro USB Cable to overheat, ignite or malfunction.
WARNING
Do not place handset, Battery, AC Charger, or Micro USB Cable in a microwave
oven or pressure cooker, or on an induction cooktop.
May cause Battery to leak, overheat, rupture or ignite; or may cause handset, AC Charger,
Micro USB Cable to overheat, emit smoke, ignite or malfunction.
If handset is used for a long time while charging, since handset and charger
may get hot, do not touch portions that get hot for a long time.
May cause low temperature burns.
USIM Card, SD Card (Commercial Item)
CAUTION
Do not use excessive force when installing or removing USIM Card.
Doing so may cause a malfunction. Be careful not to injure your hands or fingers when
removing USIM Card.
Install specified USIM Card only.
Using other USIM Cards may cause malfunction/data loss.
Contact with IC chip on USIM Card is a potential cause of data loss or failure.
Please avoid unnecessary contact.
USIM Card may be hot during using handset. It is able to be used normally.
Do not insert objects other than SD Card into SD Card Slot.
Doing so may cause overheating, electric shock or malfunction.
Do not subject SD Card to vibration or shock or remove it from SD Card Slot
while data is being written onto or read from SD Card.
Doing so may cause data loss or malfunction.
Use only SD Card supported by handset.
Failing to do so may cause data loss or malfunction.
AC Charger (ZECAP1), Micro USB Cable (ZEDAD1)
WARNING
Do not cover or wrap with clothing or bedding during charging. Also do not
sleep with it covered over by blankets or bedding.
Heat may build up resulting in fire, burns, or malfunction.
Use specified power supply and voltage.
Failing to do so may cause fire or malfunction.
AC Charger: 100 to 240 V AC (for household AC outlets only)
Also, do not use commercially available voltage converters, as when traveling. May cause
fire, electric shock or malfunction.
If thunder is audible, do not touch AC Charger.
May cause electric shock.
Do not plug/unplug AC Charger or terminals with wet hands.
May cause electric shock or malfunction.
■ Camera
• Use camera functions by observing conventional morals.
• When photographing important scenes, be sure to take a test shot, and show image to check that
it is properly being photographed.
• Do not photograph in places where photographing is prohibited.
• Except for one's personal enjoyment, images that are shot using camera functions are to be used
without having to obtain permission of the owner of copyright (photographer), which cannot be
transferred.
■ Images
• Image data saved on SD Cards with handset may not be able to be used with other handsets.
■ Emergency Alert Messages
• At the time of purchase, Emergency Alert setting is set to "On."
• Handset beeps when received even in Manner Mode.
• It cannot be received while talking, communicating, or when signal is poor.
• Depending on your usage environments and conditions, information may be received relating to
your present location and different areas, or it might not be received.
• If Emergency Alert setting is set to "On," standby time might be shorter.
• SoftBank does not take responsibility for damages generated in relation to this service, which
includes accidents caused by information contents, reception timing, and reception or non-
reception of information.
Handset & Hardware Care
• Note that if Battery level is left depleted, your saved details and settings will be lost or altered, thus
handset will no longer be usable. Moreover, please be forewarned that SoftBank does not take
responsibility for damages generated in regards to this.
• Avoid exposing handset to rain, snow or high humidity. Handset is not waterproof.
• Do not use handset in extreme temperatures, direct sunlight or humid or dusty places.
• Do not drop handset or subject it to excessive shock.
• To clean handset, wipe it with a dry soft cloth. Do not use alcohols, thinners, benzene or other
solvents. Doing so may cause discoloration and remove the print.
USIM PIN
There is a "USIM PIN" security code for USIM Card. We recommend that you change it from default
setting to prevent unauthorized usage by third parties. (At the time of purchase, it is set to "9999")
Changing USIM PIN
1
Standby → ◉ → "Settings" → ◉
"Security" → ◉ → Enter operation password → ◉
2
"Activate security codes" → ◉ → "PIN code" → ◉ → On → ◉
3
Enter current USIM PIN → ◉ →
4
5
"Change security codes" → ◉ → "PIN code" → ◉
6
Enter current USIM PIN → ◉
7
Enter new USIM PIN → ◉
Enter the new USIM PIN again → ◉
8
Mistaken USIM PIN input
• If mistakenly input three times in a row, USIM PIN is locked, and handset usage is restricted.
Unlocking USIM PIN
Confirm Customer Service (→Customer Service), then after confirming "Personal Unblocking
Key (PUK code)," perform these operations.
Enter PUK → ◉ → Enter new USIM PIN → ◉ → Enter the new USIM PIN again → ◉
• If PUK is mistakenly input 10 times in a row, USIM Card is locked, and handset is no longer
be able to use. Be careful, since USIM Card needs to be reissued (be paid for) at "SoftBank
Shop."
Do not drop/throw handset or expose it to excessive shock.
May cause Battery to leak, overheat, rupture, ignite, or may cause fire, electric shock,
malfunction.
Keep liquids (tap water, soft drink, seawater, pet urine, etc.) and conductive
materials (e.g. pencil lead, metal fragments, metal necklaces, hairpins, etc.)
away from charging terminals, External Device Port and Earphone Jack.
May cause short circuit, resulting in fire, injury or malfunction.
Turn off handset when entering gas stations or other places where flammable
gases (propane gas, gasoline, etc.) or fine particulates are generated. Be sure
to turn off handset beforehand. Do not charge Battery in such places.
Gases may ignite. Using handset near petrochemicals or other flammables may cause fire or
explosion.
When you sense something is wrong such as strange noises, emission of smoke or
strange odors, etc. while using, charging or storing, implement procedures below.
1. Hold AC Charger and unplug it from outlet. Also, be careful of getting burned since it might
be hot, so disconnect handset.
2. Power off handset.
3. Be careful of burns and injuries, so remove Battery.
Continued use may cause fire or electric shock.
CAUTION
Do not place handset on an uneven or unstable surface.
Handset may fall, leading to injuries or handset malfunctions. Be especially careful while
vibration (vibrates) setting is active while charging. Also dropping while charging may
damage terminals.
When disconnecting handset from AC Charger, do not pull on the cord, hold AC
Charger connecter and disconnect it.
The cord is damaged if it is pulled on, fire and electric shock, etc. may result because of
damaged terminals.
Store in a place where infants and pets cannot reach.
Failing to do so may result in small parts being accidentally swallowed or may cause injury.
When children use handset, parental supervision is advised. Provide children
with proper instructions.
Failing to do so may cause injury, etc.
Battery (ZEBAT1)
After verifying battery type by what is printed on Battery label, use it and dispose of it.
Label
Battery Type
Li-ion 00
Lithium-ion
If dust accumulates on AC Charger plug, hold plug and unplug AC Charger from
outlet and wipe with a dry cloth.
Failing to do so may cause fire.
When plugging AC Charger into outlet, keep conductive materials (pencil lead, metal
parts, necklaces, hair pins, etc.) away from AC Charger plug/Micro USB Cable
terminals and plug AC Charger firmly into outlet.
Fire, burns or malfunction may result due to electric shock or shorting.
Supplied Micro USB Cable is only for charging handset. Do not use charging
equipment of third-party products.
If any damage such as short-circuiting, fire or failure has occurred by using supplied Micro
USB Cable for charging the third-party products, SoftBank Mobile is not liable for any
damages resulting from use of this cable.
When not using, hold AC Charger and unplug the power plug from outlet.
When power plug is left plugged in, electric shock, fire or malfunctions may result if foreign
objects or liquids get on AC Charger plug, or if AC Charger plug is stepped on.
If liquid (water, pet urine, etc.) gets into AC Charger, immediately hold plug and
unplug AC Charger from outlet.
Failing to do so may cause electric shock, smoke emission or fire.
CAUTION
When AC Charger is connected to an outlet, do not pull on cord or otherwise
subject AC Charger to strong shock.
May cause injury or malfunction.
Do not pull, bend with excessive force or twist Micro USB Cable. Do not
damage or modify Micro USB Cable. Do not place objects on Micro USB Cable.
Do not apply heat and keep Micro USB Cable away from heaters.
Damage to Micro USB Cable may cause electric shock, overheating or fire.
Do not use with damaged AC outlets, or with AC Charger loosely plugged in.
Be sure to do not touch plug with portions of your body such as your hands or
fingers, etc.
That may cause burns, electric shocks, injuries or malfunctions.
When unplugging AC Charger from outlet, do not pull on the cord, hold AC
Charger and unplug it.
The cord is damaged if it is pulled on, electric shock or fire etc. may result.
When AC Charger is connected to a power strip, do not exert excessive force on
the exterior by stepping on it.
Fire or malfunctions may result.
Firmly hold plug and unplug AC Charger from outlet before cleaning.
Failing to do so may cause electric shock.
Intellectual Property Rights
■ Portrait Rights
Portrait rights are the right for someone to be able to assert that they do not wish to have their
photograph taken without permission by other people, nor to have taken photographs be disclosed, nor
to be used without permission. Portrait rights may be personal rights that are acknowledged by
everyone, and may be property rights that focus attention on the economic benefits (publicity rights) of
celebrities, etc. Consequently, since the unauthorized taking, publicizing, and distribution of the
photographs of other people and celebrities may constitute malfeasance, please endeavor to
appropriately use camera functions.
■ Copyrights
The rights of works and the owners of copyrights are protected in accordance with the copyright laws
for music, images, computer programs, databases, etc. Replication of these works can only be
conducted for the purpose of personal or household usage. Beyond the objectives of the
aforementioned, if distribution of these replications (including data format conversions), modifications,
and transferral of replicates is conducted over networks without comprehension of the right holders,
then one might be liable to claims for indemnification for damages and criminal punishment with regard
to "copyright infringements," and "infringements of the author's moral rights." When handset is used
for making replications, etc., beyond observing copyright laws, we request that you endeavor to engage
in appropriate usage. In addition, since handset is equipped with camera functions, we wish to request
that you endeavor to engage in usage appropriate in a manner likewise to the aforementioned.
⁃ Do not personally engage in replicating or modifying, disjoining from the hardware, reverse
assembling, reverse compiling, and reverse engineering of the software in its entirety or in portion
which is equipped in handset, nor allow third parties to do so without permission of the separate
copyright owners. Also do not engage in such usage.
• SoftBank, SoftBank's equivalent in Japanese and the SoftBank logo are registered trademarks or
trademarks of SoftBank Mobile Corp. in Japan and other countries.
• S! Mail and S! Basic Pack are registered trademarks or trademarks of SoftBank Mobile Corp.
• ZTE, ZTE中興, and ZTE logo are trademarks or registered trademarks of ZTE Corporation in China/other
countries. Copyright © 2014 ZTE Corporation. All rights reserved.
• This handset (in a portion of SoftBank mobile telephone) is equipped with the Internet browser
NetFront Browser and mailer NetFront Messaging Client from ACCESS Co., Ltd.
Copyright© 2002-2014 ACCESS CO., LTD.
ACCESS and NetFront are trademarks or registered trademarks of ACCESS Co., Ltd. in Japan or
other countries.
A module developed by Independent JPEG Group is included in a portion of the handset's software.
• microSD and microSDHC logos are trademarks of SD-3C, LLC.
• Yahoo! is a registered trademark of Yahoo! Inc. in the U.S..
• The names of companies, products, and services use in this guide are registered trademarks or
trademarks of the respective companies.
Software Updates
Use the network to check whether handset software needs updating, update it when required.
• Checking/updating does not incur communication charges.
• It takes about 30 minutes to update software. Handset cannot be used until updating is completed.
• Check that Battery level is adequate before updating software.
• Update software in a place where signal is good, do not move around while updating.
• Other functions are unusable while software is being updated.
• We recommend that you back up needed data before updating software (some downloaded data
may not be backed up). Data saved on handset before updating may remain, but depending on
handset conditions (malfunctions, etc.), data may be lost. Note that SoftBank does not take
responsibility for lost data.
• While updating software, absolutely do not remove Battery, USIM Card, or power off. Updating may
fail.
• If updating of software fails, handset may no longer be usable. In such cases contact Customer
Service (→Customer Service).
Standby → ◉ → "Settings" → ◉
1
2
"Software update" → ◉ → "Software update" → ◉ →
(Yes)
3
Follow the screen instructions
• When handset is not restarted after updating software, remove Battery then reinstall, and
power on again. When handset does not power on, consult with Customer Assistance (loss or
malfunction) (→Customer Service).
DANGER
Do not dispose of Battery in fire.
May cause Battery to leak, rupture or ignite.
Do not damage (nail, hammer, stomp, etc.) Battery or subject it to strong
impacts/shocks.
If a deformed Battery is used, it may cause leaking, overheating, rupturing or ignition.
When using, verify Battery conditions.
Do not contact Battery terminals with metals such as needles, etc. In
addition, do not transport and store Battery with conductive materials (e.g.
pencil lead, metal fragments, metal necklaces, hairpins, etc.)
May cause Battery to leak, overheat, rupture or ignite.
If Battery fluid gets into eyes, immediately rinse with clean water and
consult a doctor. Do not rub eyes.
May cause loss of eyesight.
WARNING
If Battery fluid gets on your skin or clothing, immediately stop handset use
and rinse with clean water.
Battery fluid may harm your skin.
If Battery is not fully charged even after specified charging time, stop charging.
May cause Battery to leak, overheat, rupture or ignite.
When you sense something is wrong such as strange odors, emission of
smoke, discoloration, or deformation etc. while using, charging or storing
Battery, be careful to not get burned or injured, and remove Battery,
furthermore keep away from open flames.
If used while there are anomalies, Battery may leak, overheat, rupture or ignite.
Be sure that pets do not bite on them. Also, do not use batteries that pets
have bitten on.
May cause Battery to leak, overheat, rupture or ignite, and may cause malfunction or fire.
CAUTION
Do not dispose of unneeded batteries in ordinary trash.
Cover terminals with tape, separately recycle them, or take them to your nearest
"SoftBank Shop." In municipalities where batteries are separately disposed of, handle
them in accordance with the laws.
Handset Use & Electronic Medical Equipment
The contents printed herein were referenced from contents of, "Policies in Regards to Usage of
Mobile Telephone Terminals, etc. for Preventing the Effects of Radiowaves on Electronic Medical
Equipment," (Electromagnetic Compatibility Conference Japan [April 1997]), and "Policies for
Preventing the Radiowaves Used by Various Devices from Exerting Effects upon Implanted Medical
Devices," (Ministry of Internal Affairs and Communications [January 2013]).
Keep handset a minimum of 15 centimeters away from implanted cardiac
pacemakers or implanted defibrillators.
Radio waves may interfere with operation of implanted cardiac pacemakers or implanted
defibrillators.
When using electronic medical equipment (other than implanted cardiac
pacemakers/defibrillators) outside of medical institutions, consult device
manufacturer about influence of radio waves.
Radio waves may interfere with operation of electronic medical equipment.
Handset radio waves may affect electronic medical equipment. Observe
these guidelines in medical institutions:
• Do not bring handset into an operating room, ICU (Intensive Care Unit) or CCU
(Coronary Care Unit).
• Turn off handset in hospital wards. If set (alarm functions, etc.) to automatically
power on, deactivate the setting then power off.
• Turn off handset even in lobbies or areas where use is permitted if there is electronic
medical equipment nearby.
• Observe instructions of individual medical institutions and do not use or bring
handset into prohibited areas.
Since persons who might have implanted cardiac pacemakers or implanted
defibrillators may be in the vicinity, if you cannot ensure that a distance of
15 cm or more can be maintained in crowded conditions where you cannot
freely move, switch handset in advance to a state (e.g.: Flight Mode)
whereas it cannot be used to communicate, or either power off mobile
phones. If set (alarm functions, etc.) to automatically power on, deactivate
setting then power off.
Radio waves may interfere with operation of implanted cardiac pacemakers or implanted
defibrillators.
Specific Absorption Rate (SAR) for This Product
This mobile phone [301Z] meets the MIC's* technical regulation** and international guidelines for
exposure to radio waves.
The MIC's technical regulation* for exposure to radio frequency energy established permitted levels
of radio frequency energy, based on standards developed by independent scientific organizations
through periodic and thorough evaluation of scientific studies.
The regulation employs a unit of measurement known as the Specific Absorption Rate, or SAR.
The SAR limit is 2 watts/kilogram (W/kg) averaged over ten grams of tissue.
The limit includes a substantial safety margin designed to assure the safety of all persons, regardless
of age and health.
The value of the limit is equal to the value given in international guidelines recommended by
ICNIRP***.
The highest SAR value for this mobile phone is 1.07 W/kg when tested for use at the ear, and 0.502
W/kg when worn on the body in the below manner.
While there may be differences between the SAR levels of various phones and at various positions, all
phones meet the MIC' s technical regulation.
Although the SAR is determined at the highest certified power level, the actual SAR of the phone
during operation can be well below the maximum value.
Use at positions other than at the ear
Use this mobile phone maintaining a 1.0 cm separation with no metal (parts) between the body and
the mobile phone. When used in this manner, this mobile phone is confirmed to comply with the
MIC' s technical regulation for exposure to radio waves and international guidelines for radio wave
protection.
*
Ministry of Internal Affairs and Communications
** The technical regulation is provided in Article 14-2 of the Ministry Ordinance Regulating Radio
Equipment.
*** International Commission on Non-Ionizing Radiation Protection
The World Health Organization has announced that "A large number of studies have been performed
over the last two decades to assess whether mobile phones pose a potential health risk. To date, no
adverse health effects have been established as being caused by mobile phone use."
For more information about SAR, see the following websites:
Ministry of Internal Affairs and Communications (MIC)
http://www.tele.soumu.go.jp/e/sys/ele/body/index.htm
Association of Radio Industries and Businesses (ARIB)
http://www.arib-emf.org/index02.html (Japanese)
Warranty and Service
Warranty
When you purchased handset it came with a warranty.
• Confirm shop name where purchased, and date of purchase.
• After reading the contents, keep Warranty in a safe place.
• Read Warranty to find the warranty period.
• When requesting repairs, contact Customer Service (→Customer Service), or consult with the
nearest SoftBank Shop. At those times, as much as possible give us a detailed explanation of the
anomaly.
• You may implement repairs based on written contents of Warranty throughout the warranty
period.
• With regard to post warranty period repairs, you may pay for repairs as per your request to
maintain functions by repairing them.
Service
• Since communication opportunities may be missed due to handset malfunctions, misoperations,
or glitches, be forewarned that SoftBank does not take responsibility for damages incurred by
you, or third parties.
• Saved/set contents may be lost/altered due to malfunctions, or repairs. Moreover, be forewarned
that SoftBank does not take responsibility for damages in regards to data saved in handset and
lost/altered setting details.
• If handset is disassembled/modified, that may be a violation of Radio Law. In addition, note that
if handset is modified, and seals covering screws inside Outer Case have been removed, repairs
cannot be undertaken.
• If anything is unclear in regards to services, contact the nearest SoftBank Shop, or contact (→
Customer Service).
SoftBank Mobile Corp.
Sales
Manufacturer
ZTE Corporation
November 2014, 2nd Edition
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