Kenwood KMM-BT35 Instruction Manual page 19

TROUBLESHOOTING
Symptom Remedy
• Sound cannot be heard • Reconnect the Android device.
• If in [HAND MODE], launch any media player
during playback.
• Sound output only from
• If in [HAND MODE], relaunch the current media player
the Android device.
• Restart the Android device.
• If this does not solve the problem, the connected
• Make sure KENWOOD MUSIC PLAY APP is installed on
Cannot playback at
[BROWSE MODE].
• Reconnect the Android device and make the
• If this does not solve the problem, the connected
• Switch off the developer options on the Android
"NO DEVICE" or "READING"
keeps flashing.
• Reconnect the Android device.
• If this does not solve the problem, the connected
Playback is intermittent or Turn off the power saving mode on the Android device.
sound skips.
• Reconnect the Android device.
"ANDROID ERROR" /
• Restart the Android device.
"NA DEVICE"
application on the Android device and start playback.
application or use another media player application.
Android device is unable to route the audio signal to
unit. ( 16)
the Android device. ( 7)
appropriate setting in [ANDROID SETUP]. ( 7)
Android device does not support [BROWSE MODE].
( 16)
device.
Android device does not support [BROWSE MODE].
( 16)
Symptom Remedy
• Search from the Bluetooth device again.
No Bluetooth device is
• Reset the unit. ( 3)
detected.
• Make sure you have entered the same PIN code to both the
Bluetooth pairing
cannot be made. unit and Bluetooth device.
• Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again. ( 8)
• Adjust the microphone unit's position. ( 8)
Echo or noise is heard
• Check the [ECHO CANCEL] setting. ( 9)
during a phone
conversation.
• Reduce the distance between the unit and the Bluetooth
Phone sound quality
is poor. device.
• Move the car to a place where you can get a better signal
reception.
• Use voice calling method in a more quiet environment.
Voice calling method
• Reduce the distance from the microphone when you speak
is not successful.
the name.
• Make sure the same voice as the registered voice tag is
used.
• Reduce the distance between the unit and the Bluetooth
Sound is being
interrupted or skipped audio player.
• Turn off, then turn on the unit and try to connect again.
during playback of
• Other Bluetooth devices might be trying to connect to the
a Bluetooth audio
player. unit.
• Check whether the connected Bluetooth audio player
The connected
Bluetooth audio supports Audio/Video Remote Control Profile (AVRCP).
player cannot be (Refer to the instructions of your audio player.)
• Disconnect and connect the Bluetooth player again.
controlled.
"DEVICE FULL" The number of registered devices has reached its limit. Retry
after deleting an unnecessary device. ( 12, DEVICE DELETE)
17
ENGLISH