Make sure you put the files in the right folders on your phone.
Tip: If your computer's operating system is Windows 7, Windows 8, or later, you can also use
the Windows Phone app. Windows 8 and later operating systems install the app automatically
when you connect your phone to your computer. With Windows 7, you can download it from
www.windowsphone.com.
For info on which app works with which computer, see the following table:
Windows
Phone app
Windows 8 and
x
later
Windows 8 RT
x
Windows 7
Windows
Vista/XP
Mac
Security
Learn how to protect your phone, and to keep your data secure.
© 2014 Microsoft Mobile. All rights reserved.
Windows
Windows
Phone app
Phone app
for
for Mac
desktop
x
x
x
Nokia
Windows
Photo
Explorer
Transfer
for Mac
app
(photos
and videos
only)
x
x
x
x
x
101