Troubleshooting And Support; Problems With Sound - Creative SB1590 User Manual

Troubleshooting and Support

This section provides solutions to problems you may encounter during installation or normal use. This
includes:

Problems with Sound

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Problems with Audio Streaming via USB Host
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Problems with Simultaneous Playback/Recording
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Tips to Improve Your Recording Quality
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Restore Default Settings
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Problems with Sound
No sound from the headphones.
Check the following:
The headphones are connected to the Headphone jack.
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Ensure the Sound Blaster E5 is turned on.
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Ensure the volume control of the Sound Blaster E5 is not at minimum level.
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Ensure the volume on your connected device or the media player is not muted.
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No audio output when playing digital files such as WAV, MIDI files or AVI clips.
Check the following:
The volume control is set at mid-range. Adjust the volume mixer settings in Sound Blaster E-Series
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Control Panel, if necessary.
The powered speakers or external amplifier are connected to the Line Out jack.
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No audio can be recorded from the built-in microphone.
Do the following:
i. Navigate to Windows Control Panel > Sound > Recording tab.
ii. Select Sound Blaster E5 (Internal Mic) as the default recording device.
iii. In the Mixer selection of Sound Blaster E-Series Control Panel, unmute the Internal Mic in the
Recording section.
No audio can be recorded from the source connected to Line In/Mic In jack.
Do the following:
i. Navigate to Windows Control Panel > Sound > Recording tab.
ii. Select Sound Blaster E5 (Aux In or External Mic) as the default recording device.
iii. In the Mixer selection of Sound Blaster E-Series Control Panel, unmute the Aux In or External
Mic in the Recording section.
Sound Blaster E5 – Troubleshooting and Support 38