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AT&T Home Base User Manual

Wireless home phone and internet
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Home Phone
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User Guide
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Summary of Contents for AT&T Home Base

  • Page 1 Wireless Home Phone and Internet User Guide AT&T Home Base ™...
  • Page 2 Welcome to AT&T Thank you for purchasing the AT&T Home Base. To get the most from your new device, check out our videos and interactive tutorials at att.com/homebasesupport. Welcome...

  • Page 3: Table Of Contents

    Setup ........................11 Message Waiting .................... 11 Retrieving Messages ..................11 Remote Retrieval ................... 11 Transferring a Phone Number ..............12 AT&T Home Base Manager ................12 Using Your Device ....................14 Calling ........................14 Making Calls .....................14 Three-Way Calling ..................14 Call Waiting ......................14 Call Forwarding ....................
  • Page 4 Helpful Tips ......................18 Firewall ........................39 Home Answering Machines ..............18 Mac/IP/Port Filtering ................. 39 Adjusting Volume ..................19 Port Forwarding ..................... 41 Powering On/Off ................... 19 DMZ ........................42 TTY Support ....................19 Advanced ....................... 43 Administrator ....................43 Important Information ..................

  • Page 5: Getting Started

    Getting Started In the Box The package should contain the following items: The AT&T Home Base Phone Cable (Optional) Back-up Battery Power Cord Also Included Quick Start User Guide Getting Started...

  • Page 6: Getting To Know Your Device

    Signal Strength No power Green blinking New voicemail Voicemail Wi-Fi Voicemail No new voicemail Information Check the AT&T (See “AT&T Home Base Home Base Manager” on page 12) Green blinking Manager – see Information messages No unread messages Green steady...

  • Page 7: How It Works

    STEP 1: Set Up Your Device How It Works The AT&T Home Base uses the AT&T cellular network to provide phone service to your cordless and corded home phone(s) and Install the Back-up Battery Internet access to your computer and Wi-Fi enabled devices. Place it anywhere in your home where you have a strong wireless signal.

  • Page 8: Connect Phone

    Unplug your Phone from the Wall Jack 1 . Plug the power cord into an electrical wall outlet. The AT&T Home Base is not used with your home phone wall jack. 2. Connect the other end of the power cord into the Power Input port on the back of your AT&T Home Base.

  • Page 9: Connect To Internet

    Use an Ethernet cable (not included) to connect your computer or other device to the Ethernet port on the back of your AT&T Home Base. Go to att.net (or your favorite Important Phone Tips website) to confirm your Internet connection. Skip Steps 3B and 3C.

  • Page 10: Voicemail

    Go to att.net (or your favorite website) to confirm your Internet connection. Dial 1 on any home phone connected to the AT&T Home Base and wait four (4) seconds to connect to your AT&T wireless voicemail. When your device is transmitting to and from the Internet, Simply follow the voice prompts to complete setup.

  • Page 11: Transferring A Phone Number

    •  Settings – customize your device’s Wi-Fi and security settings  AT&T Home Base. You can: (See Device Configuration on page 34). •    C ustomize settings •    A bout Your Home Base – get details regarding current device •    C hange your Wi-Fi network name and password status and information. •    C heck signal strength, data usage, and important messages ...

  • Page 12: Using Your Device

    AT&T Home Base. Log in using “attadmin” (or your customized login) and go to Call Log. To clear the current call and accept the waiting call, enter “1“ and press the Flash (or Talk) key.

  • Page 13: Internet Access

    To view your messages, use any device that is connected to the password. AT&T Home Base and enter http://att.homebase directly into your 1. With the AT&T Home Base powered on, press and hold the browser address field. Log in using “attadmin” (or your customized WPS button for one (1) second.

  • Page 14: Helpful Tips

    Helpful Tips Powering On/Off The On/Off button is used to turn your AT&T Home Base on or off. Home Answering Machines When powered off, the AT&T Home Base will no longer send or If you choose not to use the voicemail provided by your AT&T Home...

  • Page 15: Important Information

    Improper installation may result in phone equipment damage or even a fire. The AT&T Home Base has a back-up battery in the event of a power outage, with talk time of up to 100 minutes depending on environmental factors.

  • Page 16: Frequently Asked Questions

    Why don’t I see the name of the caller on caller ID? The AT&T Home Base only supports calling number identification. What kind of phone do I need to work with the AT&T Home Base? However, contact names stored on your home phone may display for incoming calls.

  • Page 17: Troubleshooting

    Troubleshooting How many devices can I connect to my AT&T Home Base? There are two phone ports to connect your phone or answering General machine. For data, you can connect up to 10 devices via Wi-Fi simultaneously and one device via Ethernet.

  • Page 18: Phone

    No dial tone Poor voice quality •    M ake sure there is AC power to the AT&T  •    I nstall using the phone cable included  Home Base. Do not connect to an AC with the AT&T Home Base. outlet controlled by a wall switch. •    M ake sure all connections are firmly in  •    M ake sure your AT&T Home Base is ...

  • Page 19: Internet

    •    M ake sure your AT&T Home Base is NOT  other device). connected to your in-home phone wiring. • Move the AT&T Home Base to an area with •    M ake sure your home phone is powered  sufficient network signal (Green or Yellow Signal on and connected to the AT&T Home Strength light).
  • Page 20 AT&T Home Base a device that is currently connected to the data speed. Manager your AT&T Home Base either via Wi-Fi or Ethernet connection. • Check your wireless network connection using the AT&T Home Base Manager • Make sure you have entered the (http://att.homebase).

  • Page 21: Device Configuration

    Frequency (Channel): This should be left on Automatic unless you need to choose a particular channel for your environment. You can manage your AT&T Home Base settings using the AT&T Home Maximum Wi-Fi Devices: Specify how many devices can Base Manager. To access, first connect to your AT&T Home Base and simultaneously connect to the AT&T Home Base.

  • Page 22: Connections

    This password will need to be entered on any device needing to information on how to complete the WPS process on the desired connect to the AT&T Home Base via Wi-Fi. You can change the Wi- device. Fi password by typing a new password directly into the text box.

  • Page 23: Network

    Signal Strength: Indicates the type of network connection the AT&T Primary DNS: Enter the IP address of the desired primary DNS. Home Base is currently using. There is also a Signal Strength value This address is required if you select the Manual DNS check based on current conditions.

  • Page 24: Firewall

    Profile Selection dropdown, click “Set Default” to set it as your Accepted: Internet traffic is allowed by default. Only traffic default APN used whenever AT&T Home Base powers on. from the selected applications will be blocked from accessing Save: Any changes made to the currently selected profile (except the Internet.

  • Page 25: Port Forwarding

    Port Forwarding allows for specific external ports on the AT&T applications. Once defined, these applications can be enabled and Home Base to be mapped to specific ports on a specific device disabled the same way as pre-defined applications. To define an on the internal network.

  • Page 26: Dmz

    Note: Once you change the default login, there is no way to retrieve the new login. You must reset the AT&T Home Base to its factory settings to restore the login to the default login “attadmin.” Remove the bottom cover of your AT&T Home Base and using a ballpoint pen, press and hold the RESET button for eight (8) seconds.

  • Page 27: Router

    Current Local Time: Displays the current date and time on the device. Time Set Mode: Select from Manual Set Time or SNTP Auto Synchronization to determine how the AT&T Home Base determines local time. Manual Set Time – Selecting this option will allow you to...

  • Page 28: Specifications

    Specifications Safety Instructions •    S ome electronic devices may be susceptible to electromagnetic  Dimensions (W×D×H) 5.43" (W) × 5.43" (D) × 1.18" (H) interference. Locate the router away from TV set, radio and other Weight 11.6 oz. (including back-up battery) electronic equipment to avoid electromagnetic interference. • ...

  • Page 29: Radio Frequency (Rf) Energy

    Radio Frequency (RF) Energy FCC Regulations This device meets the government’s requirements for exposure to  This device complies with part 15 of the FCC Rules. Operation is radio waves. subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any This device is designed and manufactured not to exceed the interference received, including interference that may cause emission limits for exposure to radio frequency (RF) energy set by...

  • Page 30: Rf Exposure Information

    RF Exposure Information CTIA This device meets the government’s requirements for exposure to  • Do not disassemble or open, crush, bend or deform, puncture or radio waves. shred. This device is designed and manufactured not to exceed the • Do not modify or remanufacture, attempt to insert foreign emission limits for exposure to radio frequency (RF) energy set by objects into the battery, immerse or expose to water or other the Federal Communications Commission of the U.S.

  • Page 31: Warranty

    Warranty LIMITED WARRANTY TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS ZTE offers you a limited warranty that the enclosed subscriber LIMITED WARRANTY IS YOUR SOLE AND EXCLUSIVE REMEDY unit and its enclosed accessories will be free from defects in AGAINST ZTE AND ZTE’S SOLE AND EXCLUSIVE LIABILITY IN ...
  • Page 32 AT&T Home Base™ (“Home Base”) is a mobile device. It may be used in the U.S. with home phone equipment, computers, and other Wi-Fi compatible devices in different locations. For emergency calls, you may have to provide your location address to the 911 operator. Home Base has a back-up battery in the event of a power outage.

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