Related Manuals for Pace TiVo MG1
Summary of Contents for Pace TiVo MG1
- Page 1 Pace TiVo MG1/Mi3 Installation Guide Wednesday, July 23, 2014 Private & Confidential for Suddenlink...
- Page 2 Pace MG1 with TiVo Best-in-class hardware meets best-in- class software, backed by world class support from Pace. As a TiVo HPK licensee, Pace has developed an advanced hybrid gateway capable of running the latest TiVo client application software. This partnership combines TiVo’s award winning UI with Pace MG1 hardware (BCM7425), to create an unrivaled user experience.
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Page 3: Specifications
Internal specifications Broadcom 7425 Broadcom 3383 Memory Tuners 3000 DMIPS, MoCA 2.0, DOCSIS 3.0, 500 MHz, 1 GB SDRAM 1 GHz Full Band Capture 8x4 Channel Bonding records up to 6 streams Dual HD Transcode 256 MB FLASH Private & Confidential for Suddenlink... -
Page 4: Back Panel Specifications
Back panel specifications Cable In Comp Out Audio Out Digital Audio Out HDMI Input 1 & 2 USB 2.0 (x2) Internal HDD RF input from Component Optical audio HDMI AV Inputs For USB Field Service video out for connectors for and S/PDIF (Not Enabled) Devices (Not... -
Page 5: Front Panel Specifications
Front panel specifications 7 Segment Display Remote light Data light Record light Power button Displays current Illuminates when a Illuminates Illuminates Places the set- time. May be turned button is pressed on when a while recording top box (STB) off. Future update the remote: green for message has to the internal,... - Page 6 5 room MoCA installation with TiVo stream Ethernet Coax Wireless MoCA Bridge Modem/Router Private & Confidential for Suddenlink...
- Page 7 5 room Ethernet installation with TiVo Stream Ethernet Coax Wireless MoCA Bridge Modem/Router Private & Confidential for Suddenlink...
- Page 8 Network dependencies Achieving a fully functional TiVo MG1 requires a legacy OOB channel (i.e. 75.25 MHz) as well as internet connectivity through the internal DOCSIS modem, or via an external modem/router to the onboard Ethernet port. The OOB channel will facilitate the manual CableCARD pairing process, provide the STB with a channel map, and authorize channels.
- Page 9 Installation checklist Pace MG1 Pace Mi3 Service Activate Install Pace Mi3 Pre-Installation Pace Mi3 TiVo Guided Setup Install Ethernet Coax Bridge (ECB) Verify Live Video Install MG1 TiVo Guided Setup TiVo Stream ...
- Page 10 Service activate M i n Verify that the MG1 has been activated for the TiVo service, and that a Minimum of 15 Minutes has elapsed since the activation process was completed. If not already completed during the warehouse staging process, the MG1 will need to be placed on an active TiVo account.
- Page 11 *The exception to this step is if the installation was occurring in a home that was pre-wired for Ethernet at each MG1 and Pace Mi3 location. Refer to the diagram on Page 8. Private & Confidential for Suddenlink...
- Page 12 Install Ethernet coax bridge M i n Installation bridge will allow internet connectivity, and client communication, between TiVo devices, over existing coax wiring. 1) Begin by connecting an Ethernet cable between the ECB and an open port on the home router. 2) Next, apply RF to the device on the port marked CABLE IN.
- Page 13 Setup. While you wait, take this time to place any TiVo client devices (Pace Mi3) in their desired locations, making the necessary AV and network connections, but do not power them on at this time. Private & Confidential for Suddenlink...
- Page 14 TiVo guided setup M i n TiVo Guided Setup will configure TiVo specific features, services and guide data, but will not load the channel map or authorize services. Performing the TiVo Guided Setup will configure the MG1 with MSO specific guide data and branding, update the service state, load client device information, and acquire a media access key.
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Page 15: Getting Started
TiVo guided setup Welcome! Getting Started Use the UP or DOWN arrows to select you country. Pressing the ENTER key (not select) will display an advanced option of Installer Express Setup. Private & Confidential for Suddenlink... - Page 16 TiVo guided setup Enter ZIP Code Keying in the ZIP code will determine which service providers and channel maps are offered in the following setup screens. Private & Confidential for Suddenlink...
- Page 17 TiVo guided setup Choose Network Hookup Ethernet is enabled as the default connection type for home networking. If an Ethernet cable has been connected, and the box has acquired an IP address via DHCP from the router, than Guided Setup will skip over this option completely and connect to the TiVo server.
- Page 18 TiVo guided setup Network (MoCA) Setup Network (MoCA) Settings Once MoCA is selected on the “hookup” screen, a MoCA settings should remain the default, as seen page will appear indicating that MoCA is enabled. In above. The MoCA channel will remain on Auto until fact, it isn’t until you continue through the following the STB has negotiated a preferred MoCA frequency screens.
- Page 19 TiVo guided setup IP Address In most installations, acquiring an IP address from the home router will be accomplished via DHCP. If desired, the user may assign a static IP address in their router, specifying it here for TiVo connectivity. Private &...
- Page 20 TiVo guided setup Accessing Network Once network configurations are complete, the STB will negotiate the MoCA connection (if applicable), perform DHCP request, verify internet connectivity. Private & Confidential for Suddenlink...
- Page 21 TiVo guided setup Getting Setup Info Name This TiVo Box Setup information will download based on the ZIP For easy identification in a multi-room environment, code provided earlier. This includes a list of regional TiVo allows you to select a name from a predefined MSOs, channel lineups and branding.
- Page 22 TiVo guided setup Cable Provider Confirm Channel Lineup Select your cable company from the provider list. This In order to confirm the channel lineup, the system will will dictate which channel lineups are available in the ask the user to confirm a set of channels from the following screens.
- Page 23 TiVo guided setup Premium Channel List If the subscriber will receive premium channels now or in the future, these will have to be added manually to the channel lineup by checking each individual box. Private & Confidential for Suddenlink...
- Page 24 TiVo guided setup Congratulations! With Guided Setup complete, the DVR will begin to download guide data in the background, usually taking 30-40 Minutes to complete. Keep in Mind that while a channel lineup was identified for guide data purposes, the STB has not received a channel map from the DAC, nor has the CableCARD been paired for high value content and VoD.
- Page 25 CableCARD pairing & initialization M i n Unlike legacy STBs, the MG1 is added to the controller as a ONEWAY M-CARD, requiring manual pairing. In most cases, CableCARD pairing information will be added when the devices are scanned into inventory, or added to the billing system database via an electronic file.
- Page 26 CableCARD pairing & initialization M i n To complete the MG1 setup process, we will need to access the CableCARD menu. From TiVo Central, navigate to Settings & Messages > Account & System Info > CableCARD Decoder > CableCARD Options > CableCARD Menu.
- Page 27 CableCARD pairing & initialization CableCARD Pairing Network Setup CableCARD pairing screen displays If OOB is locked on, the OOB Msgs field will CableCARD ID, HOST ID and DATA values necessary increment each time you hit refresh. Once an INT is for validation.
- Page 28 CableCARD pairing & initialization Conditional Access Initialization & Pairing Complete Prior to CableCARD validation, the Val field will Once you have verified receipt of channel map and typically display a ?. Once a CCV or validation authorizations via the INT and CCV, attempt to tune command has been received, this field will display a V.
- Page 29 Verify TiVo system information M i n Verify system information and that the TiVo Service Account Status shows “03: Account in Good Standing.” From TiVo Central, select Settings & Messages > Account & System Info to view the current TiVo Service Account Status. In the example to the right, you will see that the box is still in status 22: Staging, instead of status 03: Account in Good Standing.
- Page 30 Installing the Pace Mi3 M i n Installation of the Pace Mi3 will include making the necessary connections to the television, as well as verifying network connectivity to the MG1 and the internet. After coax, AV and, if necessary, Ethernet connectivity has been established, power up the client device.
- Page 31 Pace Mi3 guided setup M i n Pace Mi3 TiVo Guided Setup will configure the client for MoCA or Ethernet network connectivity and device display format and resolutions. With the MG1 performing all of the addressability functions of the Whole...
- Page 32 Pace Mi3 guided setup TV Aspect Ratio Video Output Formats Select the TV aspect ratio of the television that the Mi3 Select the output formats you would like to use, or is being connected to. modify resolutions automatically selected by the HDMI handshake.
- Page 33 Pace Mi3 guided setup Choose Network Hookup Similar to the MG1, Ethernet is enabled as the default connection type for home networking. If an Ethernet cable has been connected, and the box has already acquired an IP address via DHCP from the router, than Guided Setup will skip this option and connect to the TiVo server directly.
- Page 34 Pace Mi3 guided setup IP Address Getting Setup Info In most installations, acquiring an IP address from the Once internet connectivity has been established, the home router will be accomplished via DHCP. If client will contact the TiVo servers to download...
- Page 35 Pace Mi3 guided setup Getting Setup Info (cont.) TiVo Central Once configuration download has completed, press After a brief intro video, TiVo Central will load. Verify SELECT to continue to TiVo Central. connectivity to the MG1 by selecting Watch Live TV or select a recording under My Shows.
- Page 36 TiVo Stream is a transcoding device that seamlessly delivers content stored on any Pace MG1 DVR to alternate viewing devices such as the iPad, iPhone and iPod Touch. It allows for simultaneous streaming of recorded content to as many as four devices around the home.
- Page 37 TiVo Stream setup Connectivity Boot Up Connect your TiVo Stream to your router and power it Wait for the LED on the back of the Stream to turn on by connecting the power adapter. solid white. This should take about 5 Minutes. Private &...
- Page 38 TiVo Stream setup Download TiVo App Media Access Key From your iOS device, search for TiVo in the App Once complete, launch the application. You will be Store and install. prompted to enter a Media Access Key, which will pair your iOS device to the MG1.
- Page 39 TiVo Stream setup Media Access Key (cont.) Settings From any TiVo STB, access TiVo Central and navigate If not launched automatically, access the app settings to Settings & Messages > Account & System Info > by selecting the icon at the top of the screen, and Media Access Key.
- Page 40 TiVo Stream setup Streaming Setup Service Call Streaming setup will perform a series of verifications Depending on the firmware version of the TiVo to confirm that the software version on the Stream is Stream, and the results of the Streaming Setup, it may current, the account is authorized for streaming, and be necessary to perform a manual service call.
- Page 41 TiVo Stream setup Service Call (cont.) Full System Information Navigate to Settings > System Information and scroll From the Full System Information screen, select the down to Make Service Call. Once selected, you can Service button. The Last TCD Call State will indicate monitor the service call progress from Settings >...
- Page 42 TiVo Stream setup Pending Restart Streaming Test In the event that the Stream downloaded new Select a program from the Guide or, if recordings exist firmware during the service call, the Last TCD Call on the MG1, select a program from My Shows. In the State will display Pending Restart.
- Page 43 TiVo Stream guided setup Streaming Test (cont.) After a brief buffering period, the content should begin streaming to the iOS device. If you have selected LIVE television from the Guide, a recording will be initiated prior to the content streaming to the iPad. These recordings will remain on the MG1 until they are deleted like any other recording.
- Page 44 Troubleshooting error codes Private & Confidential...
- Page 45 Network error codes (Nxx) Error Message Description A network adapter was not Not Applicable. detected. A DHCP server could not If the DHCP server is part of your home network, verify that it is turned on and properly configured. If be located on the network.