Troubleshooting Guide - Panasonic WH-416KZ Operating Instructions Manual

Troubleshooting Guide

This section discusses a general approach to solving problems related to design and operation of the hearing instrument.
The following troubleshooting guide will help you narrow down the problem area, identify the source of the issue,
and provide workarounds. If your problem is particularly sensitive or persistent, write down any error conditions
encountered, error codes and problem description then contact your dispenser.
Symptom
High-pitched squeal or
feedback
Low sounds
Distorted/fuzzy sounds
Loud noises
Alarm/warning beeps
No audio output
Not operable
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Probable cause
The eartip does not fit your ears.
The remaining battery power is low.
The eartip is clogged with earwax.
The wax guard is clogged.
The remaining battery power is low.
The hearing instrument is powered off.
The remaining battery power is low.
The battery is inserted incorrectly.
Corrective action/Workaround
Insert the eartip into your ears properly. If you
do not feel the eartip fit, consult your dispenser
to have it best suited to your ear shape.
Replace the battery.
Consult your dispenser to clean the eartip.
Consult your dispenser to have the wax guard
replaced.
Replace the battery.
Close the battery door completely.
Replace the battery.
Insert the battery correctly.
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