ADEMCO Symphony Installation And Setup
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ADEMCO Symphony Installation And Setup

ADEMCO Symphony Installation And Setup

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Summary of Contents for ADEMCO Symphony

  • Page 1 ,QVWDOODWLRQDQG6HWXS*XLGH ® K5762V6 12/02...

  • Page 3: Table Of Contents

    Setting up an Account Number ............................4-3 Symphony/Symphony-i ECP Addressing ..........................4-5 How to Change the ECP Address ............................4-5 How to Enable Additional Symphony/Symphony-i Units in Commercial Controls (Vista-128BP, Vista-128FBP or equivalent) ..................................4-5 How to Access the Central Station Screen........................4-10 How to Change the Address on Additional Symphony/Symphony-i Units ..............
  • Page 4 Symphony/Symphony-i Installation and Setup Guide How to Access the Diagnostics............................8-1 Performing Diagnostics ............................... 8-3 LCD Display Test ................................8-3 Real Time Clock Test ..............................8-6 Audio Test..................................8-7 LED Test..................................8-8 Keypad Test ..................................8-9 Touch Screen Calibration............................... 8-10 Symphony/Symphony-i LED Operation..........................

  • Page 5: Section 1 General Information

    Control of the home environment, including the heating and air-conditioning system, lights, garage door, etc. • Internet alarm reporting (this feature is only included with Symphony-i) The home environment control feature has not been evaluated by UL. System Features Security •...

  • Page 6: Internet Accessibility

    Symphony/Symphony-i Installation and Setup Guide Internet Accessibility Selections can be customized for each family member. Typical selections include: • Event Reminders • Stock Quotes • Sports Scores • Weather • News Services • E-Mail Message Displays...

  • Page 7: Section 2 Mounting And Wiring

    3. Secure the case back to the mounting surface using four screws (supplied). Prior to attaching the case front to the case back, be sure to wire the Symphony/Symphony-i as described in the " Wiring Symphony/Symphony-i " paragraph in this section.

  • Page 8: Wiring Symphony/Symphony-I

    Systems Interconnection Diagram provided, and follow the instructions below. 1. Symphony/Symphony-i must be used in conjunction with a second keypad that is powered by the control panel. 2. Use a Listed Class 2 power supply suited for the application.

  • Page 9: Phone Line Connections

    You may want to reference cable wiring information for RJ45 cable. For Category 5 cable pin outs, refer to the System Interconnection Diagram supplied. 8. Attach the case front of Symphony/Symphony-i to the case back. Attach the top of Symphony/Symphony-i first, and then press the bottom section inward until it snaps into place securely.
  • Page 10 Symphony/Symphony-i Installation and Setup Guide Use a standard RJ31X phone jack (CA38A in Canada) and direct-connect cord, and wire as shown in the System Interconnection Diagram supplied.

  • Page 11: Section 3 Communications Setup

    ADSL (Advanced Digital Subscriber Line) Symphony/Symphony-i Connectivity The Symphony/Symphony-i family connects to any of these network variants in the same manner; via an Ethernet cable (10BaseT), terminating in an RJ45 connector. Although Symphony/Symphony-i provides its own security and does not require a firewall, it is...

  • Page 12: Adsl (Asynchronous Digital Subscriber Line) Primer

    Symphony/Symphony-i Installation and Setup Guide Logically, downstream video programming signals begin around 50 MHz, the equivalent of channel 2 for over-the-air television signals. The 5 MHz - 42 MHz portion of the spectrum is usually reserved for upstream communications from subscribers' homes.
  • Page 13 Section 3: Communications Setup the digital modem by filters, thus guaranteeing uninterrupted POTS/ISDN, even if ADSL fails. The high-speed channel ranges from 1.5 to 6.1 Mbps, while duplex rates range from 16 to 832 kbps. Each channel can be sub-multiplexed to form multiple, lower rate channels, depending on the system.
  • Page 14 Symphony/Symphony-i Installation and Setup Guide...

  • Page 15: Section 4 Initial Setup

    How to Setup Network Services ♦ ♦ Setting up an Account Number Symphony/Symphony-i Setup ♦ ♦ Symphony/Symphony-i ECP Addressing How to Adjust the Touch Screen Contrast ♦ ♦ How to Change the ECP Address How to Adjust the Volume ♦...
  • Page 16 Symphony/Symphony-i Installation and Setup Guide SCREEN ACTION 2. Press the center of the square. The Touch Screen Calibration screen displays "Verifying Calibration.. Touch the center of the square." NOTE: If no touch is made within 5 seconds, "No Touch Detected.. Try Again." is displayed in the center of the Touch Screen Calibration screen.

  • Page 17: Setting Up An Account Number

    Section 4: Initial Setup Setting up an Account Number After the touch screen has been calibrated, the boot process will continue until the Set Account # window is displayed. This account number is required for Internet content and remote control. It is not required for code update. Set the account number as follows: SCREEN ACTION 1.
  • Page 18 Symphony/Symphony-i Installation and Setup Guide SCREEN ACTION 3. Enter the 4-digit alphanumeric Master Central Station ID for this account. 4. Press the OK button. You are returned to the Set Account#: window with the Master Central Station ID displayed. 5. Repeat steps 1 through 4 for the Secondary Central Station ID and Subscriber ID boxes.

  • Page 19: Symphony/Symphony-I Ecp Addressing

    How to Change the ECP Address When the system contains two or more Symphony/Symphony-i units, it will be necessary to assign a different ECP address to each unit. On residential control panels (Vista-20PS or equivalent), two units may be used (addresses 1 and 2).
  • Page 20 Symphony/Symphony-i Installation and Setup Guide SCREEN ACTION 2. Press the MORE CHOICES button. The “More Choices” screen is displayed. 3. Press the CONSOLE MODE button. The "Keypad" screen appears. 4. Enter the Data Field Programming Mode by entering the 4-digit installer code + 8 + 000.
  • Page 21 ? screen is displayed. 7. Press 1 to enter Device Programming . The DEVICE ADDRESS screen is displayed. 8. Enter the 2-digit Symphony/Symphony-i ECP address to match the address you will set the additional unit for (01-06). The address identifies the Symphony/Symphony-i to the control.
  • Page 22 Symphony/Symphony-i Installation and Setup Guide SCREEN ACTION 10. Enter the Symphony/Symphony-i 's default partition number (1 to maximum number of partitions programmed for system in field 2*00). This is the primary partition for which the Symphony/Symphony-i will be used. Enter 9 to make this Symphony/Symphony-i a "Master"...
  • Page 23 Section 4: Initial Setup SCREEN ACTION 13. Enter 1 (YES) to identify this device as an AUI (Symphony/Symphony-i). The screen will prompt for the next Device Address to be programmed. 14. Enter the next address to be programmed to enable another ECP device. When Finished, enter 00, then ✶.

  • Page 24: How To Access The Central Station Screen

    After enabling additional addresses in the control panel using the Symphony/Symphony-i set to address 1, power up each additional Symphony/Symphony-i one at a time, and set its address to one of the addresses you enabled in the control panel. If this is a first time power- up of the unit, follow the initialization procedure in Section 4.
  • Page 25 Section 4: Initial Setup SCREEN ACTION 4. Press the ADVANCED SETUP button. The Enter Authorized Code: authorization screen is displayed. 5. Enter your 4-digit Installer code. The “Advanced Setup” menu screen is displayed. 6. Press the Central Station button. The “Central Station”...
  • Page 26 Symphony/Symphony-i Installation and Setup Guide To change the address, perform the following. SCREEN ACTION 1. On the “Central Station” screen press the ECP Address button. A pop-up window is displayed with options for selecting Symphony/Symphony-i's ECP address. 2. The available ECP addresses are 1-6 for commercial controls (e.g., Vista-128BP) and 1-...

  • Page 27: How To Select System Options

    NOTE: Heating/Cooling and Video are provided for demonstration purposes only. Press the DONE button to accept the setting. Symphony/Symphony-i returns to the "Central Station" menu screen. How to Set the NIGHT Setup Button Function The NIGHT button can be set to arm the system in one of four arming modes: •...
  • Page 28 Symphony/Symphony-i Installation and Setup Guide To set the NIGHT button function, do the following: SCREEN ACTION 1. On the “Central Station: screen press the Night Setup button. A Night Setup: pop-up window is displayed with options for selecting Away, Stay, Instant, and Maximum.

  • Page 29: How To Setup Network Connectivity

    How to Setup Network Connectivity Depending on your network connection choice, you may or may not need to set the network connectivity. Symphony/Symphony-i is defaulted to the Ethernet connection with DHCP also selected. If you have selected another network connection option, set the network...
  • Page 30 Symphony/Symphony-i Installation and Setup Guide SCREEN ACTION 4. Press the ADVANCED SETUP button. The Enter Authorized Code: authorization screen is displayed. 5. Enter your 4-digit Installer code. The "Advanced Setup" menu screen is displayed. 6. Press the Network Setup button. The "Network Setup"...
  • Page 31 Section 4: Initial Setup SCREEN ACTION 8. The Network Message pop-up window is displayed with the message Please save network configuration first. 9. Press the OK button. The "Dial-up" or “Ethernet” screen (whichever is appropriate) is again displayed. NOTE: If you are using Dial-up and are connecting to a PABX line, go to step 10.

  • Page 32: How To Setup Alarmnet-I Connectivity

    Done. Restart the system. How to Setup AlarmNet-i Connectivity AlarmNet-i is an available option. Set up Symphony/Symphony-i for AlarmNet-i, following the steps below. Note that the Symphony/Symphony-i connectivity parameter must be set to Ethernet. AlarmNet-i is not supported using dial-up. SCREEN ACTION 1.
  • Page 33 Section 4: Initial Setup SCREEN ACTION 2. Press the MORE CHOICES button. The "More Choices" screen is displayed. 3. Press the SETUP button. The "Setup" screen is displayed. 4. Press the ADVANCED SETUP button. The Enter Authorized Code: authorization screen is displayed.
  • Page 34 Symphony/Symphony-i Installation and Setup Guide SCREEN ACTION 6. Press the Central Station button. The "Central Station Setup" screen is displayed. 7. Press the AlarmNet button. The AlarmNet-i setup screen is displayed. 8. Check the doughnut to enable AlarmNet-i. Press Account tab to continue.
  • Page 35 Select Device Reporting Priority as Stand Alone or Secondary. This selection sets the device priority for systems with multiple LRR or AlarmNet-i enabled Symphony’s. If the system has no other external communication device, this option should be set to Stand Alone, the default priority.

  • Page 36: Symphony/Symphony-I Setup

    Registration complete. Symphony/Symphony-i Setup Setup allows you to adjust the touch screen contrast and/or adjust the Symphony/Symphony- i speaker volume. You may also select the time interval that must pass prior to Symphony/Symphony-i going into screen saver mode (screen goes blank). Additionally, you may enter the User Setup screen, Advanced Setup screen, or Clean Screen (maintenance mode) from the "Setup"...
  • Page 37 Section 4: Initial Setup SCREEN ACTION 2. Press the MORE CHOICES button. The "More Choices" screen is displayed. 3. Press the SETUP button on the "More Choices" screen. The "Setup" screen is displayed. 4. Adjust the touch screen options as described in the paragraphs that follow.

  • Page 38: How To Adjust The Touch Screen Contrast

    INDICATOR AUI-011-V0 Touch Screen Contrast Control How to Adjust the Volume You may adjust the Symphony/Symphony-i speaker volume by pressing your finger on the touch screen slide bar associated with the "Volume" scale and doing the following: If… Then… you want to increase volume press the slide bar above the current volume setting.

  • Page 39: How To Select Screen Saver Activation Time

    Volume Control How to Select Screen Saver Activation Time When Symphony/Symphony-i is not armed and not active, it will automatically go into screen saver mode (display goes blank) after the selected blank display time has expired (unless you select “never”). To select the time after which the screen will go blank, do the following:...
  • Page 40 Symphony/Symphony-i Installation and Setup Guide SCREEN ACTION 3. Press either the "Home" or "Back" icon. A Settings Changed! pop-up window is displayed stating “Keypad Profile Saving Profile – Please Wait!“ When the Root Update is complete Symphony/Symphony-i goes to the "Home"...

  • Page 41: How To Set The Time And Date

    How to Set the Time and Date You can set the time and date from the Set Time & Date screen. Pressing the Time and Date bar located at the bottom of each Symphony/Symphony-i screen displays the Set Time & Date screen.
  • Page 42 Symphony/Symphony-i Installation and Setup Guide 4-28...

  • Page 43: Section 5 Alarmnet-I Communications Setup

    Symphony was purchased, it does not come with this feature, but may be upgraded to a Symphony-i by the installer. This will incur an additional charge. To upgrade press the AlarmNet button on the “Central Station” screen. The following screen will appear.
  • Page 44 Symphony/Symphony-i Installation and Setup Guide SCREEN ACTION 1. Press the SECURITY button on the “Home” screen. The “Arming” screen is displayed. 2. Press the MORE CHOICES button. The “More Choices” screen is displayed. 3. Press the CONSOLE MODE button. The "keypad"...
  • Page 45 Section 5: AlarmNet-i Communications Setup SCREEN ACTION 5. Press #93 to display the ZONE PROG. ? screen. 6. Press 1 to enter Zone Programming mode (press # to display previous screen). 7. Press 0 to skip confirmation, or press 1 to confirm a previously programmed zone.
  • Page 46 Symphony/Symphony-i Installation and Setup Guide SCREEN ACTION 9. Summary of the zone's current programming. ZT=Zone Type, P=Partition, RC=Report Code, IN=Input type and L=loop number. No entry required. Press [*] to continue. 10. Enter the zone type desired for supervision of AlarmNet-i (or change it, if necessary).
  • Page 47 Section 5: AlarmNet-i Communications Setup SCREEN ACTION 13. Press 1 to enter DEVICE PROGRAMMING. 14. Enter LRR ECP address 03[*]. 15. Select Long Range Radio DEVICE TYPE 6 by entering 06[*]. 16. Press 0[*] to advance to the next screen. NOTE: The radio programming feature is not available with AlarmNet-i.
  • Page 48 Symphony/Symphony-i Installation and Setup Guide SCREEN ACTION 17. Press 00[*] to quit device programming. 18. Press 1 to quit menu mode. 19. Press #99 to exit programming mode. Panel programming complete. The Symphony/Symphony-i screen will briefly display a reset message from the panel.

  • Page 49: Section 6 User Codes

    Introduction to User Code Setup Each user must be assigned a name with a corresponding 4-digit user code in order to gain access to various features and functions. Through Symphony/Symphony-i, you may program users to access any and all of the following systems: •...
  • Page 50 Symphony/Symphony-i Installation and Setup Guide SCREEN ACTION 2. Press the MORE CHOICES button. The "More Choices" screen is displayed. 3. Press the SETUP button on the "More Choices" screen. The "Setup" screen is displayed. 4. Press the USER SETUP button on the “Setup”...

  • Page 51: How To Add A User

    Section 6: User Codes How to Add a User Add a user as follows: SCREEN ACTION 1. To add a user, press the ADD USER button. The "User Authorization" screen is displayed with the instructions "Enter Authorized Code". 2. Enter your “Installer” code. The “User Options”...
  • Page 52 Symphony/Symphony-i Installation and Setup Guide SCREEN ACTION 5. Touch the box next to Enter User Code… The "User Authorization" screen is displayed with the instructions "Enter 4 Digits". 6. Enter the 4-digit code for this user. The “User Options” screen is displayed with the user’s name and code displayed.
  • Page 53 Section 6: User Codes SCREEN ACTION 8. To provide this user with Internet access press the box next to Enable User for Web Access until a check appears. You may also select the Auto Switch to WEB on Disarm option at this time. Press the Save button. The system will save the configuration.

  • Page 54: How To Delete A User

    Symphony/Symphony-i Installation and Setup Guide How to Delete a User Delete a User as follows: ACTION SCREEN Three selections are available: add a user, edit a user, or delete a user. 1. To delete a user, touch the circle next to the user to be deleted and press the DELETE USER button.

  • Page 55: How To Edit A User

    Section 6: User Codes How to Edit a User Edit a user as follows: SCREEN ACTION Three selections are available: add a user, edit a user, or delete a user. 1. To edit a user, touch the circle next to the user to be edited and press the EDIT USER button.
  • Page 56 Symphony/Symphony-i Installation and Setup Guide...

  • Page 57: Section 7 Maintenance

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • About Symphony/Symphony-i Maintenance With the exception of normal cleaning, Symphony/Symphony-i is maintenance free. How to Clean Symphony/Symphony-i IMPORTANT: Do not use an abrasive cleaning agent or abrasive cloth when cleaning Symphony/Symphony-i or damage to the touch screen may occur.
  • Page 58 Symphony/Symphony-i Installation and Setup Guide SCREEN ACTION 3. Press the SETUP button on the "More Choices" screen. The "Setup" screen is displayed. 4. Press the CLEAN SCREEN button. A pop- up window displaying “Touch Screen will be disabled so that you may wipe the screen clean.

  • Page 59: Routine Care

    Section 7: Maintenance Routine Care • Treat the components of the security system as you would any other electrical equipment. Do not slam sensor-protected doors or windows. • Keep dust from accumulating on the keypad and all protective sensors, particularly on motion sensors and smoke detectors.
  • Page 60 Symphony/Symphony-i Installation and Setup Guide...

  • Page 61: Section 8 Troubleshooting

    About Diagnostics A series of diagnostic and calibration tests is provided that allows verification of correct operation of Symphony/Symphony-i and its connections to the security system and the Internet. There are a total of six diagnostic tests and one calibration procedure.
  • Page 62 Symphony/Symphony-i Installation and Setup Guide SCREEN ACTION 3. Press the SETUP button on the "More Choices" screen. The "Setup" screen is displayed. 4. Press the Advanced Setup button on the "Setup" screen. The Enter Authorized Code: authorization screen is displayed.

  • Page 63: Performing Diagnostics

    Section 8: Troubleshooting SCREEN ACTION Performing Diagnostics Select any diagnostic test or calibration procedure from the Diagnostics screen by pressing its associated Test or Calibrate button. All or any individual test may be run when you access the Diagnostics screen; however, each test must be performed one at a time. At any time when a test is not being performed, you can press: •...
  • Page 64 Symphony/Symphony-i Installation and Setup Guide SCREEN ACTION 2. When you press the Yes or No button accordingly, the Red Background Pop-Up Confirmation Window is displayed in the center of the screen with an all red background. Within the Confirmation Window the question "Is Screen Background Red?"...
  • Page 65 Section 8: Troubleshooting SCREEN ACTION 6. When you press the Yes or No button accordingly, the "Diagnostics" screen is displayed with the LCD Display Test results ("Passed" or "Failed") shown in the test status column. NOTE: If the response was no (the No button is pressed) to any question of this test, when the system is returned to the Diagnostics screen, "Failed"...

  • Page 66: Real Time Clock Test

    Symphony/Symphony-i Installation and Setup Guide Real Time Clock Test Perform the Real Time Clock Test as follows: SCREEN ACTION When you press the Test button associated with the Real Time Clock Test, "Testing.." is displayed in the test status column on the "Diagnostics"...

  • Page 67: Audio Test

    Section 8: Troubleshooting Audio Test Perform the Audio Test as follows: SCREEN ACTION When you press the Test button associated with the Audio Test "Testing.." is displayed (yellow) in the test status column on the "Diagnostics" screen while beeps sound from the speaker.

  • Page 68: Led Test

    Symphony/Symphony-i Installation and Setup Guide LED Test Perform the LED Test as follows: SCREEN ACTION 1. When you press the Test button associated with the LED Test, "Testing.." is displayed (yellow) in the test status column on the "Diagnostics" screen while the 4 LEDs light sequentially, left to right (amber, red, green, green), 5 times.

  • Page 69: Keypad Test

    Section 8: Troubleshooting Keypad Test Perform the Keypad Test as follows: NOTE: The Keypad Test is only used on the 8142. SCREEN ACTION 1. When you press the Test button associated with the LED Test, a Keypad Test screen is displayed as shown.

  • Page 70: Touch Screen Calibration

    Symphony/Symphony-i Installation and Setup Guide SCREEN ACTION If the Keypad is functioning correctly and the keys were pressed in the order above, a green PASSED message is displayed in the center of the Keypad Test screen. The system then automatically returns to the "Diagnostics"...
  • Page 71 Section 8: Troubleshooting ACTION SCREEN 2. From the "Arming" screen press the MORE CHOICES button. The "More Choices" screen is displayed. 3. Press the SETUP button on the "More Choices" screen. The "Setup" screen is displayed. 4. Press the Advanced Setup button on the "Setup"...
  • Page 72 Symphony/Symphony-i Installation and Setup Guide ACTION SCREEN 6. Press the Diagnostics button on the "Advanced Setup" menu screen. The "Diagnostics" screen is displayed. 7. Begin the Touch Screen calibration from the "Diagnostics" screen by pressing the Calibrate button. When the Calibrate button is pressed, the Touch Screen Calibration screen is displayed.
  • Page 73 Section 8: Troubleshooting ACTION SCREEN NOTE: If no touch is made within 5 seconds, No Touch Detected.. Try Again. is displayed in the center of the Touch Screen Calibration screen. 9. Press the center of the square. If touch screen calibration was successful, CALIBRATION SUCCESSFUL is displayed momentarily.

  • Page 74: Symphony/Symphony-I Led Operation

    Touch Screen Calibration screen. Symphony/Symphony-i LED Operation Your Symphony/Symphony-i has four LEDs that are labeled: WEB (yellow), ARMED (red), READY (green), and MESSAGE (yellow). The status of each of these LEDs indicates specific operational states. These states are: •...

  • Page 75: Leds During Software Downloading

    Section 8: Troubleshooting LEDs During Software Downloading DESCRIPTION ON – Obtained IP address (via either DHCP client or static IP assignment) (BB) or established link to RAS server (DU). SLOW BLINK – Connecting to server (BB) or dialing (DU). ARMED ON –...
  • Page 76 Symphony/Symphony-i Installation and Setup Guide 8-16...

  • Page 77: Section 9 Specifications

    S E C T I O N Specifications • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Specifications 8142 MECHANICAL...
  • Page 78 Symphony/Symphony-i Installation and Setup Guide...

  • Page 79: Section 10 Glossary

    S E C T I O N Glossary • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Glossary DHCP (Dynamic Host Configuration Protocol).
  • Page 80 Symphony/Symphony-i Installation and Setup Guide 10-2...
  • Page 81 RJ45 10BASE-T ETHERNET STRAIGHT-THROUGH USER CONNECTOR TO ETHERNET HUB PIN 1 CABLE INTERFACE COLOR SPRING CLIP ON BOTTOM ORN/WHT CONTROL SUPPLEMENTARY TERMINAL STRIP GRN/WHT POWER SUPPLY DATA DATA BLU/WHT BRN/WHT BLACK BLACK GREEN YELLOW MODEL 81XX SUMMARY OF CONNECTIONS AUI-SOC-V0 Use a Listed Class 2 power supply suited for the application.
  • Page 82 24 months from the date stamp control on the product or, for products not having an ADEMCO date stamp, for 12 months from date of original purchase unless the installation instructions or catalog sets forth a shorter period, in which case the shorter period shall apply.
  • Page 83 NOTES...
  • Page 84 NOTES...
  • Page 85 NOTES...
  • Page 86 NOTES...
  • Page 88 165 Eileen Way, Syosset, NY 11791 Copyright © 2002 Pittway Corporation ¬.9]l K5762V6 12/02...

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