Customer Service
For SoftBank Mobile handset or service information, call General Information. For repairs, call Customer Assistance.
SoftBank Mobile Customer Center
From a SoftBank handset, dial 157 for General Information, or
113 for Customer Assistance, toll free.
Call these numbers toll free from landlines.
Hokkaido, Aomori, Akita, Iwate, Yamagata, Miyagi, Fukushima, Niigata, Tokyo, Kanagawa, Chiba,
Saitama, Ibaraki, Tochigi, Gunma, Yamanashi, Nagano, Toyama, Ishikawa, Fukui
Aichi, Gifu, Mie, Shizuoka
Osaka, Hyogo, Kyoto, Nara, Shiga, Wakayama
Hiroshima, Okayama, Yamaguchi, Tottori, Shimane, Tokushima, Kagawa, Ehime, Kochi, Fukuoka,
Saga, Nagasaki, Oita, Kumamoto, Miyazaki, Kagoshima, Okinawa
Subscription Areas
SoftBank Mobile Global Call Center
From outside Japan, dial +81-3-5351-3491.
(Please take care to dial correctly. International charges will apply.)
General Information
Customer Assistance
General Information
Customer Assistance
General Information
Customer Assistance
General Information
Customer Assistance
Contact
0088-240-157
0088-240-113
0088-241-157
0088-241-113
0088-242-157
0088-242-113
0088-250-157
0088-250-113
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