1. Manuals
  2. Brands
  3. Compuprint Manuals
  4. Label Maker
  5. 6414 Plus
  6. User manual

Compuprint 6414 Plus User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
User Manual
MAN10xxx-01

Advertisement

Table of Contents
loading

Summary of Contents for Compuprint 6414 Plus

  • Page 1 User Manual MAN10xxx-01...

  • Page 3: Table Of Contents

    User Manual 6414 Plus CONTENTS Page Barcode Printer Box Content Getting to Know Your Printer Printer Setup Loading the label roll Loading and Removing the Ribbon Connecting the Printer to the Host Computer Installing Printer Driver directly from CD folder...
  • Page 4 User Manual 6414 Plus FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a CLASS A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 5: Safety Instructions

    User Manual 6414 Plus SAFETY INSTRUCTIONS Please read the following instructions carefully. 1. Keep the equipment away from humidity. 2. Before you connect the equipment to the power outlet, pleasecheck the voltage of the power source. 3. Make sure the printer is off before plugging the power connector into the power jack.

  • Page 6: Barcode Printer

    User Manual 6414 Plus Barcode Printer Box Content Please check that all of the following items are included with your printer: Compuprint 6414 Plus Barcode Printer  Label Stock USB Cable Compuprint 6414 Plus    Quick Guide Ribbon Power Cord ...

  • Page 7: Getting To Know Your Printer

    User Manual 6414 Plus Getting To Know Your Printer Device Overview Front View Rear View MAN10xxx-01...
  • Page 8 User Manual 6414 Plus The Internal View of Printer MAN10xxx-01...

  • Page 9: Printer Setup

    User Manual 6414 Plus Printer Setup Loading the Label Roll This printer supports the following printing methods:  Thermal transfer printing (TTP): Requires a ribbon for transferring a printed image to a media.  Direct Thermal printing (DTP): Does not requiresa ribbon, only thermal paper.
  • Page 10 User Manual 6414 Plus Note * When moving the label roll guide, hold it only by the end that is attached to the bracket, not by its top. MAN10xxx-01...
  • Page 11 User Manual 6414 Plus Note * Remember to set the movable sensor to gap, black mark, or tag hole by changing the position of the sensor with the movable sensor. MAN10xxx-01...
  • Page 12 User Manual 6414 Plus MAN10xxx-01...

  • Page 13: Loading And Removing The Ribbon

    User Manual 6414 Plus Loading and Removing the Ribbon Loading Ribbon MAN10xxx-01...
  • Page 14 User Manual 6414 Plus Note * Do not pass the ribbon under the sensor. MAN10xxx-01...

  • Page 15: Connecting The Printer To The Host Computer

    User Manual 6414 Plus Connecting the Printer to the Host Computer 1. Please make sure that the printer is switched off. 2. Connect the power cord to the AC power. 3. USB/serial cable to the printer and host computer. 4. Switch on the printer. The operator panel should now light up.

  • Page 16: Installing Printer Driver Directly From Cd Folder

    User Manual 6414 Plus Installing Printer Driver Directly from CD Folder Insert the product CD in the CD/DVD drive of the host computer and open the "Seagull Drivers" folder on the CD. Select the icon for the driver file and click it to start the installation.
  • Page 17 User Manual 6414 Plus Specify the port to be used to connect the printer to the host computer.. Enter a printer name and assign the appropriate rights. Once the installation is complete, a summary of the printer settings is displayed.
  • Page 18 User Manual 6414 Plus Once the driver installation is complete, the new printer should appear in the "Printers and Faxes" folder. MAN10xxx-01...

  • Page 19: Printer Setting And Control

    User Manual 6414 Plus Printer Setting and Control Operation Panel Operation Panel Introduction POWER Button Press the POWER button to turn on the printer, and the START UP SCREEN appears. The printer is on “ready to print” status, the LCD screen should display the message “READY“ on the screen.

  • Page 20: Lcd Interface Introduction

    User Manual 6414 Plus LCD Interface Introduction Getting Started Press the POWER button to turn on the printer, and the START UP SCREEN appears. If the printer is on “ready to print” status, the LCD screen should display the message “Ready“ on the screen.
  • Page 21 User Manual 6414 Plus On the Ready Page, three function mode for setting. You can make various string functions in FUNCTIONAL MODE. MAN10xxx-01...
  • Page 22 User Manual 6414 Plus MAN10xxx-01...
  • Page 23 User Manual 6414 Plus Keyboard Mode When plug-in an USB keyboard to the printer, LCD touch panel will display “Enter Standalone”, press the “Y” key on keyboard to entering to the dialog for “Keyboard Mode” operation. Preview Label Function User can choose any label which have done in the printer and preview it. (See instructions).
  • Page 24 User Manual 6414 Plus Notice * Using recall label function send commands, printer display must be back to Ready Page. MAN10xxx-01...

  • Page 25: Lcd Interface Function

    User Manual 6414 Plus 3.3 LCD Interface Function Main Page MAN10xxx-01...
  • Page 26 User Manual 6414 Plus Device Page MAN10xxx-01...
  • Page 27 User Manual 6414 Plus Setting Item in Setting Mode MAN10xxx-01...
  • Page 28 User Manual 6414 Plus MAN10xxx-01...
  • Page 29 User Manual 6414 Plus Status of LCD Interface When printer is on stanby status (ready to print), the LCD interface will display “Ready” on screen. You can only print when you see the “Ready” status. If there is any printer errors, the LCD screen will display the error screen to show the type of error.

  • Page 30: Label Calibration And Self Test

    User Manual 6414 Plus 3.4 Label Calibration and Self Test Label Calibration The printer can automatically detect and store label height. That means the host computer does not need to transmit the label height to the printer. Self Test Self-test function lets you check whether the printer is functioning normally.
  • Page 31 User Manual 6414 Plus Label Calibration Button A hardware button to make a Label Calibration while printer encountering ‘’Media Error’’ during the cases when first-time printer start up or change label or ribbon to another type, such as change using gap label to continuous or black mark labels.

  • Page 32: Error Alerts

    User Manual 6414 Plus 3.7 Error Alerts In the event of a problem that prevents normal functioning of the printer, you will see an error message on LCD screen and hear some beep signals. Please refer to below table for the error alerts.
  • Page 33 User Manual 6414 Plus MAN10xxx-01...

  • Page 34: Usb Host

    User Manual 6414 Plus 3.8 USB Host Definition : USB Host port supports either device USB memory stick, keyboard or scanner. Purpose  USB memory stick : It extends the user memory space up to 32GB for Graphic, Font, Label Format, DBF and Command files downloading.
  • Page 35 User Manual 6414 Plus USB Keyboard  When plug-in an USB keyboard to the printer, LCD panel will display “Standalone Mode”, press the “Enter” key on keyboard and “Feed” key in the printer to entering to the dialog for “Recall Label”...

  • Page 36: Netsetting For Ethernet

    The NetSetting software is used to handle the network configurations when connecting the printer via Ethernet port. It is available on product CD or can be downloaded from Compuprint website, download link. To install the NetSetting please follow below steps.

  • Page 37: The Interface Of Netsetting

    PC Click the magnifier icon to search the Compuprint printers which are connected via Ethernet port in your network environment. Once a connected Compuprint printer is detected, it will be listed on the start page.
  • Page 38 User Manual 6414 Plus IP Setting The IP setting tab can change the printer name, Port number, Gateway setting and the password for configuring the printer. You can also set the printer’s IP address either by DHCP or by Static IP.
  • Page 39 User Manual 6414 Plus Alert Path Setting NetSetting will send the alter messages to designated mail account when the error happened on printer. The alter messages are sent by SMTP (Single Mail Transfer Protocol) or SNMP (Single Network Management Protocol).
  • Page 40 User Manual 6414 Plus Alert Message Setting For the alert message notification function, you can decide which error cases need to be sent out to the operator. Moreover, the alert messages can be set to be sent by SMTP, SNMP or both.
  • Page 41 User Manual 6414 Plus Printer Configuration Set or change the configurations of connected printer. Most of key settings for the printer operation can be done by this setting page. You can press “set” button to apply the settings and “Refresh” button to refresh the setting values.
  • Page 42 User Manual 6414 Plus User Command The “User Command” tab provides a communication interface for operator to control the printer. Input printer commands in “Input Command” window and press “Send Command” button, the commands will be sent to the printer.
  • Page 43 User Manual 6414 Plus Firmware Download On “Firmware Download” tab, the current version of the printer firmware will be showed on the screen. If you need to update the printer firmware, just specify the file location of firmware file and press “Start Download Firmware”...

  • Page 44: Accessories

    User Manual 6414 Plus 5 Accessories 5.1 Preparations Steps Before installing the optional modules, please make some preparations as follows. 1. Turn off the printer : Remember to switch off the printer before installing any module. 2. Open the printer cover.

  • Page 45: Installing The Cutter

    User Manual 6414 Plus 5.2 Installing the Cutter The Overview of the Cutter MAN10xxx-01...
  • Page 46 User Manual 6414 Plus MAN10xxx-01...
  • Page 47 User Manual 6414 Plus Notice **** Check whter the cutter function is enabled in the printer. **** Label or paper should be at least 30 mm high. **** After installation of the cutter module, set the stop position (^E) to 30.
  • Page 48 User Manual 6414 Plus 5.3 Option Rewind Ribbon Hub Removing Ribbon Use tool to cut off the ribbon. MAN10xxx-01...
  • Page 49 User Manual 6414 Plus Pull open the knob, ribbon could be easy to remove MAN10xxx-01...

  • Page 50: Maintenance And Adjustment

    User Manual 6414 Plus 6 Maintenance and Adjustment 6.1 Installing / Removing the print head module MAN10xxx-01...

  • Page 51: Adjusting The Print Line

    User Manual 6414 Plus 6.2 Adjusting the print line MAN10xxx-01...

  • Page 52: Adjusting Ribbon Tension

    User Manual 6414 Plus 6.3 Adjusting ribbon tension You can adjust the ribbon tension by turning the ribbon shaft knob (see illustration) clockwise or counterclockwise. There are 4 possible settings, which is marked on the ribbon supply hub. # 1 : Tension is the highest...

  • Page 53: Cleaning The Thermal Print Head

    User Manual 6414 Plus 6.4 Cleaning the Print Head Dirt on the print head or ribbon, or glue residue from the label stock may result in inadequate print quality. (there are only partial images on the label). The printer cover should therefore be kept closed when possible during printing.

  • Page 54: Adjusting The Balance And Print Head Tension

    User Manual 6414 Plus 6.5 Adjusting the balance and print head tension MAN10xxx-01...

  • Page 55: Ribbon Shield Settings

    User Manual 6414 Plus 6.6 Ribbon Shield settings The use of different ribbon materials may cause wrinkling of the ribbon, which in turn affects the print result as illustrated by the examples in (a) and (b). To change the print quality, you can adjust the ribbon shield screws.

  • Page 56: Cutter Settings

    User Manual 6414 Plus 6.7 Cutter settings Notice ****Remember to switch off the printer before removing the cutter.. The label medium should be at least 30 mm long to ensure correct functioning of the cutter. MAN10xxx-01...

  • Page 57: Troubleshooting

    User Manual 6414 Plus 6.8 Troubleshooting Problem Solution ♦ The printer is switched on but the LED Check the power supply. does not light up. Please see the Section 2.4 ♦ The LED lights up red and printing is Check the software settings (driver settings) or interrupted.

  • Page 58: Appendix

    3” (76.2 mm) diameter Core diameter 1” (25.4 mm) EZPL Printer Language CZL (Compuprint Zebra Language CEL (Compuprint Eltron Language) autoswtching Label design GoLabelCP (for EZPL only) software Software Driver Windows 2000, XP, Vista, Win7, Win8, Windows Server 2003 & 2008 Windows 2000, XP, Vista, Win7, Windows Server 2003 &...
  • Page 59 ****Minimum print height specification compliance can be dependent on non-standard material variables such as label type, thickness, spacing, liner construction, etc. Compuprint is pleased to test non-standard materials for minimum height printing capability.

  • Page 60: Interface

    User Manual 6414 Plus INTERFACE Pinout Description  Connector Type : Type B Pin NO. Function VBUS Connector Type : Type A Pin NO. Function VBUS Pinout Description  Serial Port (DB9) Default settings： Baud rate 9600, no parity, 8 data bits, 1 stop bit,...
  • Page 61 User Manual 6414 Plus Pinout Description  Applicator (DSUB) FUNCTION N° +5V (*) START PNT SLEW LABEL PAUSE REPRINT +24V (**) RIBBON LOW SERV REQ END PRINT MEDIA OUT RIBBON OUT DATA READY OPT FAULT  Parallel Port FUNCTION FUNCTION N°...
  • Page 62 User Manual 6414 Plus File handling using USB stick File Manipulation The files in both devices (USB memory stick and printer internal Flash memory) are able to copy and move by the commands ‘’~MCPY’’ and ‘’MMOV’’ that sends from GoLabelCP on a PC via either connection - USB or Ethernet ports.
  • Page 64 SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE. This manual refers to various company and products by their trade names. In most of the cases, these designations are claimed as trademarks or registered tramarkers by their respective companies. Copyright 2014 COMPUPRINT s.r.l. - Printed in Italy...

Table of Contents