Resetting Htc Desire 820 (Hard Reset) - HTC Desire 820 User Manual

110 Sync, backup, and reset
you can still restart it.
Press and hold the POWER and VOLUME UP buttons for at least 10 seconds. HTC
Desire 820 then restarts.

Resetting HTC Desire 820 (Hard reset)

If HTC Desire 820 has a persistent problem that cannot be solved, you can perform a
factory reset (also called a hard reset or master reset).
A factory reset reverts the phone back to its initial state — the state before you turned
on the phone for the first time.
The following will be removed from the phone when you do a factory reset:
ƒ Your Google Account
ƒ All accounts you've added in Settings > Accounts & sync and the data
associated with these accounts
ƒ Personal data that you've created or synced to the phone such as your profile,
contacts, messages, email, calendar events, and more
ƒ System and application data and settings
ƒ Downloaded apps
Files such as your music, photos, videos, and documents can also be deleted from the
storage, if you chose to do so.
Be sure to back up any data and files you want to keep before you do a factory reset.
A factory reset may not permanently erase all data from your phone, including
personal information.
Performing a factory reset from settings
1. Go to Settings, and then tap Backup & reset.
2. Tap Reset phone.
3. If you want to delete media, documents, and other data from the phone storage,
select Erase all data.
To also delete media and other data from your storage card, select Erase SD card.
4. Tap OK.
Performing a factory reset using hardware buttons
If you can't turn HTC Desire 820 on or access settings, you can still perform a factory
reset by using the hardware buttons on HTC Desire 820.
The Fast boot option in Settings > Power must not be selected.
1. Press and hold the VOLUME DOWN button, and then press and hold the POWER
button.
2. Wait for the screen with the three Android images to appear, and then release
the POWER and VOLUME DOWN buttons.