Mercedes-Benz CLK 430 Operator's Manual page 189

Instruments
Operation
and controls
Tele Aid
Tele Aid system could not initiate an Information call
(e.g. the relevant cellular phone network is not
available). The message "INFO – CALL FAILED" appears
in the multifunction display.
Information calls can be terminated using the
ì button on the multifunction steering wheel.
Important!
If the indicator lamps do not start flashing after
pressing one of the buttons or remain illuminated (in
red) at any time, the Tele Aid system has detected a fault
or the service is not currently active, and may not
initiate a call. Visit your Mercedes-Benz Center and
have the system checked or contact the Response Center
at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada) as soon as possible.
Instrument
Driving
cluster display
Practical hints Car care
186
Upgrade Signals
Tele Aid system processes calls using the following
priority.
• Automatic emergency – First priority
• Manual emergency – Second priority
• Roadside assistance – Third priority
• Information – Fourth priority
Should a higher priority call be initiated while you are
connected, an upgrade (alternating) tone will be heard,
and the appropriate indicator lamp will flash. If certain
information such as vehicle identification number or
client information is not available, the operator may
need to retransmit. During this time you will hear a
chirp and voice contact will be interrupted. Voice
contact will resume once the retransmission is
completed. Once a call is concluded, a chirp will be
heard and the appropriate indicator lamp will stop
flashing. The COMAND system operation will resume
(only vehicles with COMAND).
Technical
Index
data