Faqs - Panasonic Viera TH-L37V10A Operating Instructions Manual

FAQs

Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer for assistance.
White spots or shadow
images (noise)
●
Check the position, direction, and
connection of the aerial.
●
Keep the space between the TV and RF cable.
●
Install the Ferrite core for using RF cable. (p. 10)
Neither image nor sound is produced
●
Is the TV in "AV mode"?
●
Is the mains lead plugged into the socket outlet?
●
Is the TV turned On?
●
Check Picture Menu (p. 24) and volume.
An error message appears
●
Follow the message's instructions.
●
If the problem persists, contact your local
Panasonic dealer.
The LCD panel moves slightly
when it is pushed with a finger
Clattered sound might be heard
●
There are some looseness around the panel
to prevent the damage to the panel.
The panel might move slightly when it is
pushed with a finger, and clattered sound
might be heard. This is not a malfunction.
Problem
Chaotic image, noisy
No image can be displayed
Blurry or distorted image
(no sound or low volume)
Unusual image is displayed
"Shop" appears on screen at
switch on
No sound is produced
Sound level is low
or sound is distorted
There may be red spots, blue
spots, green spots and black
spots on the screen
●
An image on a LCD or Plasma TV screen is created by
many small groups of dots known as pixels (which is
similar to the image in a newspaper). It also naturally
follows that higher panel resolutions contain more
pixels. To create a colour image, each pixel consists
of three tiny coloured dots (known as sub-pixels), one
each of red, green and blue. Each one of these dots
is precisely controlled by the electronics of the TV to
produce the picture.
Whilst Panasonic maintains the highest standards
in manufacturing technology and processes in the
construction of these panels, there are a number of
allowable pixel/sub-pixel failures that still allow the
panel to be defined as a good panel. It is not possible to
guarantee absolutely no pixel loss.
●
Change the setting of "P-NR" in the Picture Menu (to remove
noise). (p. 24)
●
Check nearby electrical products (car, motorcycle, fluorescent lamp).
●
Is "Colour" or "Contrast" in the Picture Menu set to the minimum?
(p. 24)
●
Reset channel. (p. 32)
●
Turn off the TV with Mains power On / Off switch, then turn it on
again.
●
"Shop" was selected in "Auto Tuning" (p. 11).
Reset all settings in "Shipping Condition" (p. 32), then select
"Home" in "Auto Tuning" (p. 11).
●
Is "Sound Mute" active? (p. 9)
●
Is the volume set to the minimum?
●
Sound signal reception may be deteriorated.
●
Set "MPX" (p. 24) in the Sound Menu to "Mono".
Actions
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