Before Calling For Service - Amana Caloric Owner's Manual

Before Calling For Service

Refrigerator does not operate.
• Confirm freezer control is on.
• Confirm refrigerator is plugged in.
• Check fuse or circuit breaker. Plug in another item
at that wall outlet.
• Wait 40 minutes to see if refrigerator restarts. If
freezer control is on, lights work but 2 fans and
compressor are not operating, refrigerator may be in
defrost cycle.
Refrigerator still won't operate.
• Unplug refrigerator. Transfer food to another unit
or place dry ice in freezer section to preserve food.
Warranty does not cover food loss. Check
warranty certificate for specific coverage.
• Call 1-800-628-5782 inside U.S.A. and
1-319-622-5511 outside U.S.A. to locate an
authorized Amana ®
Food temperature appears too warm.
• See above sections.
• Allow time for recently added warm food to reach
refrigerator or freezer temperature.
• Check gaskets for proper seal.
• Clean condenser coils.
• Adjust refrigerator and/or freezer control.
• Confirm rear air grille is not blocked. Rear air grille
is located behind left garden fresh crisper.
Chiller fresh system temperature is too warm.
• Slide control to colder setting.
• Adjust freezer control to colder setting.
Food temperature is too cold.
• Clean condenser coils.
• Adjust refrigerator control.
• Adjust freezer control to warmer setting. Allow
several hours for temperature to adjust.
Refrigerator runs too frequently.
• It may be normal to maintain constant temperature.
• Doors may have been opened frequently or for an
extended period of time.
• Allow time for recently added warm food to reach
refrigerator or freezer temperature.
• Clean condenser coils.
• Adjust freezer control.
• Check gaskets for proper seal.
Water droplets form on inside of refrigerator.
• It is normal during high humidity periods or if doors
have been opened frequently.
technician.
Crispers system does not close freely.
• Check for a package which may prevent drawer
from closing properly.
• Confirm drawer is in proper position.
• Clean drawer channels with warm, soapy water.
Rinse and dry thoroughly.
• Apply a thin layer of petroleum jelly to drawer
channels.
• Confirm refrigerator is level.
Refrigerator has an odor.
• See "Odor Removal" instructions in "Care and
Cleaning" section.
Refrigerator or ice maker make unfamiliar sounds or
seems too loud.
• It may be normal. See "Normal Operating Sounds"
section.
Ice maker is not producing ice.
• Confirm ice maker arm is down.
• Confirm household water supply is reaching water
valve.
• Confirm ice maker wiring harness is completely
inserted into proper holes.
• Check for kinks in copper or plastic tubing. Remove
kinks or replace tubing.
• Check electrical connections to water valve coil and
connector block on refrigerator cabinet.
• Confirm freezer section is operating at proper
temperature.
Ice cubes have an odor.
• See "Odor Removal" instructions in "Care and
Cleaning" section.
• Discard ice and clean ice bucket or trays more
frequently. Ice cubes are porous and absorb odors
easily.
Ice cubes stick together or 'shrink'.
• Empty ice cube bucket or trays more frequently. If
used infrequently, ice cubes may stick together or
shrink.
Ice forms in inlet tube to ice maker.
• Check water pressure. Low water pressure will
cause valve to leak. Self-piercing valves cause low
water pressure. Amana Refrigeration, Inc.
recommends using a saddle valve. Contact
1-800-843-0304 or an Amana
availability. Do not use self-piercing valve.
Amana Refrigeration, Inc. is not responsible for
property damage due to improper installation or
water connection.
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