Troubleshooting - Samsung DA-F60 User Manual

TROUBLESHOOTING

Before requesting service, please try the following solutions:
The unit will not turn on.
• Connect the power plug to the outlet.
• Your player will not turn on if the battery is completely drained. Recharge the
battery and turn the player on again.
• Check if the battery is discharged.
A function does not work when the button is pressed.
• Disconnect the power plug and connect it again.
• Check if the buttons correspond to the functions you want to activate.
Sound is not produced.
• Make sure the unit is properly connected.
• Check if the Mute function is on.
• Check if the volume is set to minimum.
The power of the unit is off.
• The unit automatically turns off in the following situations.
- If there is no KEY input for 8 hours when the cable is connected in AUX
mode.
- If the AUX cable in AUX mode is disconnected for 25 minutes.
- If the Bluetooth or SoundShare mode has been disconnected from this unit
for 25 minutes.
- It does not turn off when the smart phone is charging.
Sound is not produced in AUX mode.
• Check the power of the external device and whether the music is playing or
not.
• Make sure the AUX mode is selected.
• Check if the audio cable is connected properly.
• Turn up the volume of the product/external device.
The SoundShare (TV pairing) failed.
• Check whether your TV supports SoundShare. (http://www.samsung.com)
• Check whether your TV has the latest firmware.
• Reset the unit.
• If the function doesn't work even though the connection is completed, contact
the Samsung call centre.
The Wireless Audio Portable may not search or connect properly in the
following cases.
• If there is a strong electrical field around the Wireless Audio Portable.
• If several Bluetooth devices are simultaneously paired to the Wireless Audio
Portable.
• If the Bluetooth device is turned off, not in place, or malfunctioning.
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