Warranty Statement - Avalon Idea User Manual

Warranty Statement

1. A A warrants the materials, workmanship, and proper
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functioning of this product for a period of three years to the original registered
purchaser, provided that the completed registration card is returned to
A A within seven days of the date of purchase. If the registration
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card is not returned to the factory within the seven day period, this warranty is
null and void. If any defects are found in the materials or workmanship of this
Avalon Acoustics product, or if the product ceases to properly function within
the appropriate warranty period from the date of first purchase, the unit will
be repaired or replaced by A A or its authorized agent after
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receiving authorization from the factory or dealer. This warranty is not
transferable.
Unauthorized dismantling of this product will render this warranty void.
2. Purchaser must obtain an RMA number by contacting dealer/distributor
and return the product, packaged in the original shipping carton, freight
prepaid. Shipping address will be provided at the time the RMA number is
issued. No returns will be accepted without prior authorization.
3. A A reserves the right to inspect any products which are the
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subject of warranty claim prior to repair or replacement. Final determination
of warranty coverage lies solely with A A and only products
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which are determined to be covered under this warranty shall be repaired or
replaced by A A . The customer will be informed of any delays
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and A A will provide replacement as quickly as possible.
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Out-of-warranty claims will be billed for labor, materials, return freight, and
insurance as required. Any product for which a warranty claim is accepted
will be returned to the purchaser and cost of return shipping and insurance
will be factory prepaid within the boundaries of the USA. Units to be shipped
outside of the USA will be shipped freight collect only. This warranty gives
specific legal rights. The purchaser also has implied warranty rights, and may
also have other rights which vary from state to state.
4. This warranty is extended to the original registered purchaser for value.
5. A A strives to manufacture the very finest possible equipment,
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and therefore reserves the right to make changes in design and
improvements upon its products, without necessarily assuming an obligation
to retrofit such changes upon its previously manufactured models. Exclusions,
Wood is a natural product subject to the laws of physics. While all effort has
been made to create the most stable and perfect product possible, your
Avalon cabinet is a live piece of furniture. As is the case with any musical
instrument constructed of wood, excessively dry or humid conditions and
areas prone to atmospheric changes may cause surface cracking, checking,
or joint expansion; this is considered normal and as such is not covered under
our warranty. Stable conditions are required for joints on cabinets to remain
tight, and a home with properly functioning heating and cooling systems will
provide the consistency required to keep your cabinets beautiful for many
years. Sunlight, smoke, household cleaners and chemicals, and other
environmental pollutants may also affect color and structure over time.
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