Seiko DPU-414 User Manual
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USER'S GUIDE
Thermal Printer
DPU-414
Read this manual carefully before using the printer.
Keep this manual in a place where it can be accessed
quickly.
Seiko Instruments Inc.

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Summary of Contents for Seiko DPU-414

  • Page 1 USER'S GUIDE Thermal Printer DPU-414 Read this manual carefully before using the printer. Keep this manual in a place where it can be accessed quickly. Seiko Instruments Inc.
  • Page 2 Copyright 2010-2013 by Seiko Instruments Inc. All rights reserved. Seiko Instruments Inc. (SII) has prepared this manual for use by SII personnel, licensees, and customers. The information contained herein is the property of SII and shall not be reproduced in whole or in part without the prior written approval of SII.
  • Page 3 Applicable EC Directive and Standards Product: Thermal Printer DPU-414-40B-E, DPU-414-41B-E Directive: Title 2004/108/EC EC Electromagnetic Compatibility Directive 2009/125/EC Directive on Eco-Design of Energy-related Products 2011/65/EU Restriction of the use of certain hazardous substances (RoHS) Directive Standards EN 55022 Class B...
  • Page 4 Federal Communications Commission (FCC) compliance statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 5: Table Of Contents

    INTRODUCTION Thank you for purchasing the DPU-414 thermal printer. This USER'S GUIDE explains how to handle DPU-414 thermal printer (hereinafter referred to as printer), specified AC adapter, specified battery pack and specified AC cable (hereinafter, omit "specified"). This USER'S GUIDE applies to the following product.
  • Page 6: Safety Precautions

    SAFETY PRECAUTIONS The following symbols are used in this manual in order to make use of the printer properly and prevent the printer from being damaged. Follow the instructions marked with the symbol. Severe Personal Injury or Death Failure to follow the guidelines marked with WARNING this symbol could result in severe personal jury or death.
  • Page 7 Precautions in the Printer WARNING DO NOT use the printer, the AC adapter and the AC cable in countries where these items do not comply with the regulations. Doing so, we do not assure the safety of these products and you will be responsible for violation of regulations.
  • Page 8 DO NOT put the printer into water in a place where it could get wet. Doing so may cause fire, a failure or other accidents. DO NOT touch the printer by wet hand. If not, it might cause electric shock. POWER OFF the printer before removing/inserting the battery pack.
  • Page 9 CAUTION If the printer is not used for a long time, unplug the AC plug from the outlet and remove the battery pack from the printer. If not, it might cause fire or electric shock. When cleaning the printer, unplug the AC plug from the outlet and remove the battery pack from the printer.
  • Page 10 Be sure to hold the battery cover to the printer when the battery pack is inserted in the printer. Fall of the battery pack due to the battery cover slid off may cause injury or any damages. DO NOT make your hair, etc. which are easily entangled in the printer approach to the printer during the operation Doing so may cause injury.
  • Page 11 Precautions in the Battery pack (Option) WARNING If you find any of the following abnormalities in the battery pack, remove the battery pack from the printer and keep away from fire.  When the battery pack gave out a nasty smell, reached an extraordinarily high temperature or showed any unusual sign.
  • Page 12 DO NOT apply strong impact to the battery pack with a hammer or a nail, and DO NOT crush it. Doing so may cause liquid leakage, explosion, overheating or fire leading to fire or injury. DO NOT put the battery pack into water. Always keep it away from rain and water.
  • Page 13: Operating Precautions

     For assistance with obtaining an exchange battery for this product in the USA, please contact: tpdrecycleinfo@siu-la.com Seiko Instruments USA inc. Thermal Printer Div. Thermal Paper Handling  Store the thermal paper in a cool, dry, and dark place.
  • Page 14  Always use the specified thermal paper TP-411L. Installation  Install the printer in a flat, stable place.  Do not install the printer in the following places:  Places with strong vibration  Places with oily or iron dust ...
  • Page 15: Notations Used In This Manual

    NOTATIONS USED IN THIS MANUAL The following two types of notations are used throughout this manual to denote items of caution and items to remember: NOTE  This box contains items that when not followed may lead to a malfunction or to a deterioration of performance. HINT ...
  • Page 16: Preparation

    1 PREPARATION 1.1 Unpacking Once you have opened the carton, make sure it contains the printer and all accessories. The standard configuration contains the following items: Thermal paper USER'S GUIDE/ SAFETY PRECAUTIONS (CD-ROM) SAFETY PRECAUTIONS Printer The option configuration contains the following items: Specified AC Adapter Specified Battery pack PW-C0725-W1-x*...
  • Page 17: Part Names

    1.2 Part Names Front Paper cover window Paper cover Power Switch Power LED Back Power supply jack Serial input Parallel input connector connector Ground screw Bottom Model plate Battery pack cover - 13 -...
  • Page 18: Operation Panel

    1.3 Operation Panel OFFLINE LED ONLINE button FEED button Power Switch Power LED ONLINE LED 1 Power Switch Slide the Power Switch to turn the power on (ONLINE) or off. 2 FEED button Feeds the thermal paper when pressed in OFFLINE mode.
  • Page 19 NOTE  DO NOT press and hold the ONLINE button and FEED button for 30 seconds or more, because it will cause the Software DIP switches to reset and you will not be able to use the printer.  Be sure the thermal head is in the home position (at the far left) before turning off the Power Switch.
  • Page 20: Operation

    2 OPERATION 2.1 Connecting AC Adapter 1. Turn off the power. 2. Plug the DC plug on the AC adapter into the power supply jack on the printer. 3. Plug the AC adapter into an outlet. 4. Turn on the power. AC adapter DC plug NOTE...
  • Page 21 2.2 Loading the Thermal Paper Opening and Closing the Paper Cover 1. Lightly push up on the front of the paper cover with your thumb and rotate it toward the back of the printer. 2. Close the paper cover and push down on it to lock it into place. - 17 -...
  • Page 22 Loading the Thermal Paper 1. Turn on the power. 2. Cut the tip of the thermal paper straight Paper across. New paper can be inserted as is. Insert (See figure on right) direction 3. Open the paper cover. 4. Push the tip of the thermal paper into the inlet at the bottom of the paper holder, until the auto-loader catches it and feeds about 10cm of it through the paper cutter.
  • Page 23 2.3 Setting the Software DIP Switches (SWDIP switch) The startup settings and input method can be set by the Software DIP switches (SWDIP switch). Refer to section 2.4, SWDIP Switch Settings, for details on the different settings. 1. Slide the Power Switch to OFF. 2.
  • Page 24 complete!!" is printed out and the printer returns to ONLINE mode. 6. As soon as switch number 8 of SWDIP switch 3 is set, the printer writes the settings to memory regardless of which button (ONLINE or FEED) is pushed. CAUTION ...
  • Page 25 2.4 SWDIP Switch Settings (1) SWDIP switch 1 indicates factory default setting. Switch No. Function Input Method Parallel Serial Printing speed High Auto loading Carriage Carriage CR function return and return line feed SWDIP switch Enable Disable Setting Command 6 to 8 Print density See the table below Switch No.
  • Page 26 (2) SWDIP switch 2 Switch No. Function Normal printing Condensed printing Print mode (80 columns) (40 columns) User-defined characters back-up Ordinary Chatacter type Special characters characters Zero font International See the table below 5 to 8 character set Switch No. Character Japanese American...
  • Page 27 (3) SWDIP switch 3 Switch No. Function Data bit length 8 bits 7 bits Without With Parity permission Parity condition Even H/W BUSY XON/XOFF Flow control 5 to 8 Baud rate See the table below Switch No. Baud rate 75 bps 110 bps 150 bps 300 bps...
  • Page 28: Connecting The Printer

    2.5 Connecting the Printer Connection 1. Turn off the printer and computer. 2. Connect the printer to the computer with an interface cable. Parallel: Secure with veil lock. Serial: Secure with screws. 3. Set the printer SWDIP switches to match the input method. 4.
  • Page 29 Parallel Serial - 25 -...
  • Page 30: Test Print

    2.6 Test Print In a test print, characters 20H to FEH are printed in condensed, ordinary and double-width modes according to the international, special character and zero font settings of the SWDIP switches. This is followed by a small checkered pattern and solid black pattern printed dot by dot, after which the current settings are printed.
  • Page 31: Hex Dump Print

    2.7 HEX Dump Print Data input from the computer is printed in hexadecimal codes and in characters to allow you to check if data has been input correctly from the computer. 1. Turn off the power. 2. Turn the power on while pressing the FEED button. 3.
  • Page 32 2.8 Printing 1. Turn on the power to the printer and the computer. 2. Check that the ONLINE LED lights. When the thermal paper is not set, the OFFLINE LED blinks. When the thermal paper is loaded, the OFFLINE LED lights. Press the ONLINE button so put the printer ONLINE.
  • Page 33 2.10 Handling the Battery Pack A fully charged battery pack can print about 3000 lines (40 columns of the number "8"). The battery discharges when it is not used for a long time, therefore, immediately recharge the battery after purchase or after long periods of storage.
  • Page 34 Removing the Battery Pack 1. Remove the battery cover as shown in Figure 1. 2. Pull out the battery pack, grab the connector with your thumb and index finger, and remove it by pulling up on it. 3. Close the battery cover. Figure 1 Figure 2 Charging the Battery pack...
  • Page 35 When the Battery pack Gets Low During Printing When the Power LED starts blinking about once every 0.5 seconds and the printer goes OFFLINE, connect the AC adapter. The ONLINE LED will blink if there is data left in the memory buffer. In order to print the remaining data, connect the AC adapter as quickly as possible and push the ONLINE button.
  • Page 36: Printing Function

    3 PRINTER FUNCTION 3.1 Buffer Full Printing The DPU-414 has a line buffer to receive data in one-line units. If data with more columns than one line is received, printing will start, even if there is no print command. This is called "Buffer full printing".
  • Page 37 If an error occurs: A or B: 1. Turn off the Power Switch. 2. Remove the foreign material. 3. Turn on the Power Switch. Use the printer at 0C to 40C (32F to 104F). Connect the AC adapter and turn on the Power Switch to charge the battery pack.
  • Page 38: Control Code

    4 CONTROL CODE The DPU-414 uses control codes to change forms and characters. The control codes are not printed. There are two types of function codes: basic function codes that can be used independently and extended function codes used with the ESC Sequence.
  • Page 39 E SC sequence codes Code Function ESC+ "%" +n Select user-definable characters ESC+ "&" +s+n Register user-definable characters ESC+ ":" +s+SP+SP Delete user-definable characters ESC+ "0" Set 11-dot line feed ESC+ "2" Set 15-dot line feed ESC+ "3" Set line feed length in half dots ESC+ "."...
  • Page 40: Character Code Table

    5 CHARACTER CODE TABLE  Japanese Character Set The following table is the Japanese character set when 0 is set to normal 0. - 36 -...
  • Page 41  IBM Character Set The following table is the English character set when 0 is set to normal - 37 -...
  • Page 42: Specifications

    6 SPECIFICATIONS 6.1 General Specifications Printer specifications Printing method: Thermal serial dot Character mode  Total number of dots: 9 320 dots / line  Character matrix: 9 dot high 7 dot wide Space between characters: 1dot Columns: 40 column (normal), 80 column (condensed) Printing direction: Unidirectional or bidirectional logical seek Bit-image graphics mode...
  • Page 43 Specifications of Specified AC Adapter (Option) Item Specifications Product No. PW-C0725-W1-x Input AC100 V to AC240 V 50 Hz to 60 Hz Output DC7.0 V 2.5 A W 77.5 mm  D 51.8 mm  H 39.2 mm Dimensions Cable length : 1.5 m Mass Approx.
  • Page 44 List of Compliance with Regulation Please check the list below to see if the printer and its accessories can be operated in destination countries and comply with the regulations.  : Compliance with regulation countries* Republic (except United Canada Japan Taiwan China Australia...
  • Page 45: Interface Specifications

    6.2 Interface Specifications Parallel (1) Specifications Data input: 8 bits parallel (Centronics) Handshake: , BUSY, and STROBE (2) Connector signal description Pin no. Signal Function Input Data strobe STROBE DATA Carries the input data 1 when high and 0 2 to 9 Input 0 to 7 when low...
  • Page 46 (3) Data Input Timing (Unit: s, typical) DATA 0 DATA 7 0.5 Min. 0.5 Min. STROBE 0.5 Min. BUSY (4) Signal Conditions Standard Item Unit Min. Typ. Max.  Input: Low Level Voltage  Input: High Level Voltage   Output: Low Level Voltage ...
  • Page 47 Connected to pin 6  Ground   Connected to pin 4  N.C. No connection Output Data send request  N.C. No connection Computer connections DPU-414 Computer Connected to pin 6 Connected to pin 4 N.C. - 43 -...
  • Page 48 ! (21H): Parity error * (2AH): Overrun error Turn the power off and check computer and DPU-414 SWDIP switch settings. NOTE  Always power OFF the printer before the host computer. Powering OFF the computer before the printer may cause the printer to print several lines of "?"...
  • Page 49: Troubleshooting

    7 TROUBLESHOOTING Check the following points if the printer has malfunctioned or does not operate at all. If it has still problems, call SII representative or the branch office. If the power does not turn on (the Power LED is off) Checkpoint Action Reference...
  • Page 50 If the printer does not print or stops during printing Checkpoint Action Reference page Is the OFFLINE LED The thermal paper has run out. flashing? Load more paper. Are the ONLINE and An error has occurred. See OFFLINE LEDs on? Section 3.3.
  • Page 51 If the printer prints wrong characters Checkpoint Action Reference page Is interface cable connected See Section 2.5. correctly? Are the SWDIP switches set Set the SWDIP switches according correctly? to the input method. In serial input, "!", "?", "*" is printed for the incorrect set at SWDIP switch 3.
  • Page 52: Caring For The Dpu-414 Printer

    8 CARING FOR THE DPU-414 PRINTER If the outside of your printer gets dirty, wipe it with a soft, dry cloth. If it gets very dirty, wet a soft cloth with mild detergent diluted with water, squeeze it well, and clean the printer.
  • Page 53 Seiko Instruments Inc. 1-8, Nakase, Mihama-ku, Chiba-shi, Chiba 261-8507, Japan Print System Division Telephone:+81-43-211-1106 Facsimile:+81-43-211-8037 Seiko Instruments USA Inc. Thermal Printer Div. 21221 S. Western Avenue, Suite 250, Torrance, CA 90501, USA Telephone:+1-310-517-7778 Facsimile:+1-310-517-7779 Seiko Instruments GmbH Siemensstrasse 9, D-63263 Neu-lsenburg, Germany Telephone:+49-6102-297-0 Facsimile:+49-6102-297-222 Seiko Instruments (H.K.) Ltd.

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