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Quasar CP-3211 User And Installation Manual

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DVTEL INC.
65 Challenger Road
Ridgefield Park, NJ 07660
CP-3211 and CP-4221
HD PTZ Dome Camera
User and Installation Guide
The contents of this guide may not be
reproduced or reprinted in whole or in
part without the express written
permission of DVTEL, Inc.
Rev H
May 2014
ii

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Summary of Contents for Quasar CP-3211

  • Page 1 DVTEL INC. 65 Challenger Road Ridgefield Park, NJ 07660 CP-3211 and CP-4221 HD PTZ Dome Camera User and Installation Guide The contents of this guide may not be reproduced or reprinted in whole or in part without the express written permission of DVTEL, Inc.

  • Page 2: Table Of Contents

    Adjusting and Framing-Up the Camera View ............... 41 Configuration and Operation ..................43 Browser-Based Viewer Introduction ................43 Home Page ........................45 7.2.1 CP-3211/CP-4221 Camera Home Page ..............45 System-Related Settings ....................49 7.3.1 System ........................49 7.3.2 Security ........................50...
  • Page 3 Quasar CP-3211/CP-4221 User and Installation Guide 7.3.3 Network ........................59 7.3.4 DDNS ........................65 7.3.5 Mail ........................... 66 7.3.6 FTP ..........................67 7.3.7 HTTP ......................... 68 7.3.8 Application ....................... 69 7.3.9 Motion Detection ..................... 76 7.3.10 Network Failure Detection ..................80 7.3.11 Storage Management ....................
  • Page 4 Install UPnP Components ................... 142 A.5. Deleting the Existing DCViewer .................. 144 A.6. Deleting Temporary Internet Files ................145 A.7. Connecting Leads to a Spring Clamp Terminal Block ..........146 A.8. Camera and Mounting Accessories ................147 Contacting DVTEL ....................... 154...
  • Page 5 Quasar CP-3211/CP-4221 User and Installation Guide List of Figures Figure 1: Indoor Package Contents ......................2 Figure 2: Outdoor Package Contents ..................... 3 Figure 3: Indoor Camera Dimensions ..................... 5 Figure 4: Outdoor Camera Dimensions ....................5 Figure 5: Indoor/Outdoor Connector Locations..................6 Figure 6: Discovered IP Devices ......................
  • Page 6 Table of Contents Figure 58: Application – Send HTTP Notification ................. 75 Figure 59: Motion Detection Screen ..................... 76 Figure 60: Motion Detection Screen – with Schedule Drop-Down Menu ..........77 Figure 61: Record Stream to SD Card Option ..................78 Figure 62: Upload Image by FTP Option ....................
  • Page 7 Quasar CP-3211/CP-4221 User and Installation Guide Figure 118: Command Bar Toolbar – Select Internet Options ............140 Figure 119: Internet Options Screen ....................140 Figure 120: Command Bar Toolbar – Internet Options ............... 141 Figure 121: Schedule Screen ......................141 Figure 122: Spring Clamp Terminal Block ..................

  • Page 8: Revision History

    Oct. 17, 2012 Tal Inbar First release August 2013 Jonathan Herman Added CP-3211-181-HPoE and CP-4221- 201-HPoE models. Added support for DNA, SNMP v3, Baseline and High H.264 profiles. Added System > Schedule page for use by the Application, Network Failure Detection and Motion Detection options.

  • Page 10: Document Information

     This document contains proprietary information belonging to DVTEL, Inc. This information is supplied solely for the purpose of assisting explicitly the licensee of the DVTEL units.  No part of this document contents may be used for any other purpose, disclosed to any third party or reproduced by any means, electronic or mechanical, without the express prior written permission of DVTEL, Inc.
  • Page 11 DVTEL, Inc. and its agents make no guarantees or warranties to the suitability for the users’ intended use. DVTEL, Inc. accepts no responsibility for improper use or incomplete security and safety measures.
  • Page 12 Document Information To help ensure safety and to help reduce risk of injury or damage, observe the following: Warning: 1. The camera covers is an essential part of the product. Do not open or remove 2. Never operate the camera without the cover in place. Operating the camera without the cover poses a risk of fire and shock hazards 3.
  • Page 13 Quasar CP-3211/CP-4221 User and Installation Guide Electrical Safety Notice and Warnings Warning: 1. Read the installation instructions before you connect the unit to a power source 2. Electrical safety should always be observed. All electrical connections must be performed by a certified electrician.
  • Page 14 Document Information Minimizing EMI and RFI When wires run for a significant distance in an electromagnetic field, electromagnetic interference (EMI) can occur. Strong EMI (e.g. lightning or radio transmitters) can destroy the units and can pose an electrical hazard by conducting power through lines and into the system. Poor quality or worn wiring can result in radio frequency interference (RFI).

  • Page 16: Overview

    Overview 2 Overview The Quasar CP-3211 and CP-4221 series HD PTZ camera provides real-time video with high-definition quality at HD 720p or Full HD 1080p, respectively. With 18x, 20x, or 30x optical zoom and high-speed pan-tilt-zoom functionality, the Quasar HD PTZ camera can quickly cover a wide monitoring area with a high level of detail.

  • Page 17: Package Contents

    Quasar CP-3211/CP-4221 User and Installation Guide Note: MJPEG is not supported by Latitude 2.2 Package Contents Before proceeding, check that the box contains the items listed here. If any item is missing or has defects, do not install or operate the product and contact your dealer for assistance.

  • Page 18: Figure 2: Outdoor Package Contents

    Overview M3 Standard Screw (×1) M3 Security Screw (×1)* M5 Standard Screw (×1) M5 Security Screw (×1)* Camera Body with Outdoor Mount Kit CD: (Bundled software and Waterproof Gasket Quick Start Guide documentation) Optical Cover Lubricant Security Torx* *Optional: For vandal-proof cover only. Figure 2: Outdoor Package Contents...

  • Page 20: Introduction To The Quasar Hd Ptz Camera

    Introduction to the Quasar HD PTZ Camera 3 Introduction to the Quasar HD PTZ Camera This chapter provides the camera’s dimensions for reference before installation. The definition of each connector on the camera’s back plate is also specified. Related Links ...

  • Page 21: Camera Connectors

    Quasar CP-3211/CP-4221 User and Installation Guide 3.3 Camera Connectors Following are an illustration and explanation of the connectors located on the Quasar HD PTZ camera’s back plate. Indoor Camera Outdoor Camera Figure 5: Indoor/Outdoor Connector Locations Table 1: Indoor/Outdoor Camera Connectors...
  • Page 22 Introduction to the Quasar HD PTZ Camera Table 3: Audio Connector Pin Designations Audio Connector Definition LINE_OUT LINE_IN Table 4: Alarm I/O Pin Designations Alarm Connector Definition ALARM_OUT_NO_1 ALARM_OUT_NC_1 ALARM_OUT_COM_1 ALARM_OUT_NO_2 ALARM_OUT_NC_2 ALARM_OUT_COM_2 ALARM_IN_4 ALARM_IN_3 ALARM_IN_2 ALARM_IN_1...

  • Page 24: System Requirements

    System Requirements 4 System Requirements To access the camera via a web browser, ensure that your PC has the proper network connection and meets system requirements as described below. Table 5: System Requirements Item Minimum System Requirement Intel® Pentium® IV, 3 GHz or Intel® Core 2 Duo, 2.0 GHz Personal Computer 2GB RAM or more...

  • Page 26: Installation

    Follow the instructions below for indoor and outdoor installation of the Quasar PTZ series of cameras. 5.1 Indoor Installation This section applies to the following cameras:  CP-3211-180  CP-4221-200 Read the instructions provided in this chapter thoroughly before installing the camera. Following are additional considerations for indoor installation: ...

  • Page 27: Power And Ethernet Cable Connection

    Quasar CP-3211/CP-4221 User and Installation Guide 5.3 Power and Ethernet Cable Connection Power Connection Make sure the camera’s power cable is properly connected. Refer to Tables 1 to 4: CP Series Camera Connector Designations. If using Power over Ethernet (PoE Plus), make sure that Power Sourcing Equipment (PSE) is available on the connected network.

  • Page 28: Figure 6: Discovered Ip Devices

    From the Latitude Sidebar, run the Unified Configurator by selecting Applications > Device Configuration Tool. Then click DVTEL HD Series on the Unified Configurator screen. 5. Disconnect the Ethernet cable. The camera is ready for deployment in a site installation (mounting).

  • Page 29: Preparing The Camera For Mounting

    Quasar CP-3211/CP-4221 User and Installation Guide Tip: A camera setup adapter, such as Veracity Pinpoint, can be used to connect a laptop directly to the camera when using PoE. 5.5 Preparing the Camera for Mounting If you have not already done so, rotate and remove the camera’s protective cover. Remove the PE cloth sheet and lens cap and attach the dome cover to the body.
  • Page 30 Installation Tools required:  Drill  Phillips and flat-head screwdrivers To install the hard ceiling mount: 1. If you have not already done so, remove the dome cover. 2. Use the hard ceiling mount as a template to mark the mounting surface where the three screw holes will need to be drilled.
  • Page 31 Quasar CP-3211/CP-4221 User and Installation Guide 8. Tighten the screw at the side of the camera’s fixing plate. 9. Replace the camera’s dome cover and secure using the two standard screws supplied. 10. Screw in the supplied standard screw (security screw for vandal-proof dome) on the dome cover.
  • Page 32 Installation Tools required:  Tool for cutting a circle on the ceiling  Phillips and flat-head screw drivers To install the recessed mount: 1. Attach the camera to the recessed bottom mount by turning the camera counter- clockwise. 2. Tighten the screw at the side of the camera’s fixing plate to secure it to the recessed bottom mount.
  • Page 33 Quasar CP-3211/CP-4221 User and Installation Guide 3. Loosen the wings from the recessed bracket by turning each wing’s center screw counter- clockwise (as indicated in the first figure below), until the wings are able to swing outward (as shown in the second figure below).
  • Page 34 Installation 7. Tighten the three screws clockwise until the wings are completely flush with the ceiling surface. 8. Thread cables through the center hole of the recessed mount and connect them to the camera. 9. Place the installed recessed bottom mount with camera into the ceiling opening. 10.
  • Page 35 Quasar CP-3211/CP-4221 User and Installation Guide 11. Attach the trim ring to the recessed bracket. Indoor Pendant Mount Kit (Indoor cameras only) The CP-HD-CAPX-0 indoor pendant mount kit can be used with the following mounting accessories:  Straight Tube Mounting ...
  • Page 36 Installation 2. Attach the camera to the indoor pendant mount kit by turning the camera counter-clockwise. 3. Tighten the screw on the side of the camera’s fixing plate. 4. Replace the camera’s dome cover and secure using two supplied screws. 5.
  • Page 37  Indoor pendant mount kit or outdoor mount kit (standard with outdoor cameras)  Straight tube mounting package (DVTEL camera mounting option available separately)  Screws and screw anchors for fixing the straight tube onto the ceiling (not provided) Straight tube mounting package contents: ...

  • Page 38: Figure 8: Ceiling Mounting: Straight Tube + Mount Kit

     Indoor pendant mount kit or outdoor mount kit (standard with outdoor cameras)  Swan tube mount package (DVTEL camera mounting option available separately)  Screws and screw anchors for fixing the swan tube onto the floor (not provided) Swan tube mounting package contents: ...

  • Page 39: Figure 9: Swan Tube Mounting

    Quasar CP-3211/CP-4221 User and Installation Guide Tools required:  Drill  Phillips and flat-head screw drivers To install the swan tube mount: 1. Attach the swan tube to the mounting surface using the appropriate screws and screw anchors (not provided). For outdoor models, attach the waterproof gasket to the swan tube. For indoor cameras, attach the camera to the indoor pendant mount kit by using the supplied screws.

  • Page 40: Wall Mount

     Indoor pendant mount kit or outdoor pendant mount (standard with outdoor cameras)  Standard or compact wall mounting package (DVTEL camera mounting option available separately)  Screws and screw anchors for fixing the standard or compact wall mount (not provided) Standard or compact wall mounting package contents: ...

  • Page 41: Figure 10: Wall Mount: Compact Wall Mount + Mount Kit

    Quasar CP-3211/CP-4221 User and Installation Guide 4. After threading the cables, block the entry hole with the supplied sponge to prevent insects from entering. The sponge can be placed in one of two ways. 5. Thread the cables through the indoor pendant kit or outdoor mount kit and attach the pendant mount kit to the wall mount using the supplied screws and washers.

  • Page 42: Figure 11: Wall Mount: Standard Wall Mount + Mount Kit

     Standard/compact wall mount package (DVTEL camera mounting option available separately).  Wall box mount package (DVTEL camera mounting option available separately).  Screws and screw anchors for fixing the wall box mount (not provided). Wall box mounting package contents: ...

  • Page 43: Corner Mount

    Indoor pendant mount kit or outdoor mount kit (standard with outdoor cameras)  Standard/compact wall mount package (DVTEL camera mounting option available separately)  Corner standard mounting plate/corner plate mini package (DVTEL camera mounting option available separately)  Screws and screw anchors for fixing the corner mounting plate (not provided)
  • Page 44 Installation Corner standard mounting package contents:  M8x16 screw x4  Spring washer 8 x4  Washer 8 x4  M8 Nut x4  Sponge x2 Tools required:  Drill  Phillips and flat-head screw drivers To install the standard/compact wall mount with corner/corner mini mount: 1.

  • Page 45: Figure 13: Corner Wall Mounting: Corner Standard/Mini Mounting Plate + Standard Wall Mount + Mount Kit

    Indoor pendant mount kit or outdoor mount kit (standard with outdoor cameras)  Standard/compact wall mount package (DVTEL camera mounting option available separately)  Corner thin/wide box mount package (DVTEL camera mounting option available separately)  Waterproof rubber screws and screw anchors for fixing the Corner thin/wide box (not provided) Wall box mounting package contents: ...

  • Page 46: Figure 14: Corner Box Mounting: Corner Thin/Wide Box + Standard Wall Mount + Mount Kit

    Installation To install the standard/compact wall mount with corner thin/wide box mount: 1. Cut a cable access hole in the wall. 2. Attach the corner thin/wide box to the wall using the appropriate screws and screw anchors (not provided). 3. Thread the cables through the corner thin/wide box. 4.

  • Page 47: Pole Mount

    Indoor pendant mount kit or outdoor mount kit (standard with outdoor cameras).  Standard/compact wall mount package (DVTEL camera mounting option available separately).  Pole thin/wide direct mount package (DVTEL camera mounting option available separately). Pole thin/wide direct mounting package contents:  Stainless steel straps x4 ...

  • Page 48: Figure 15: Pole Direct Mounting: Pole Thin/Wide Direct Mounting + Standard Wall Mount + Mount Kit

    Indoor pendant mount kit or outdoor mount kit (standard with outdoor cameras)  Standard/compact wall mount package (DVTEL camera mounting option available separately)  Pole thin/wide box mount package (DVTEL camera mounting option available separately) Pole thin/wide box mounting package contents:  Stainless steel straps x4 ...

  • Page 49: Figure 16: Pole Box Mounting: Pole Thin/Wide Box + Standard Wall Mount + Hard Ceiling Mount

    Quasar CP-3211/CP-4221 User and Installation Guide 4. Thread the cables through the standard/compact wall mount with the cables coming out of the pendant mount’s outlet. For outdoor cameras, attach the waterproof gasket to the pendant mount. 5. After threading the cables, block the entry hole with the supplied sponge to prevent insects from entering.

  • Page 50: Using The Dna Utility To Search And Access The Camera

    If DVTEL Latitude is being used, configure the unit with a static IP address rather than with DHCP. This ensures that the IP address will not automatically change in the future and interfere with configurations and communication.

  • Page 51: Quick Start

    Quasar CP-3211/CP-4221 User and Installation Guide 6.2 Quick Start 1. Install and run the DNA application on a computer connected to the network. The software is an .exe file supplied in a zip file together with an Online Help file (.chm).

  • Page 52: Context Menu

    Using the DNA Utility to Search and Access the Camera The Navigation Bar contains tabs for all the actions needed to configure and manage attached devices. If no devices have been discovered, all the tabs are gray (disabled). After a device has been discovered, the tabs for functions which it supports are enabled and colored, as seen in the following Figure: To define the device on which to perform an action, the user must select the device from the Discover List.

  • Page 53: Configuring Communication Settings On The Quasar Camera

    Quasar CP-3211/CP-4221 User and Installation Guide 6.6 Configuring Communication Settings on the Quasar Camera To configure communication settings on the camera: 1. Connect the camera to the network on the same VLAN/LAN as the workstation. 2. If the network supports the default, open DNA utility by running dna.exe which can be...

  • Page 54: Figure 21: Dna Assign Ip - Use Dhcp Dialog Box

    Using the DNA Utility to Search and Access the Camera 7. Right-click the camera whose network property is to be changed. From the menu that opens, select Network Setup. The Network Setup dialog is displayed. Figure 21: DNA Assign IP – Use DHCP Dialog Box Tip: Record the camera’s MAC address for future reference.

  • Page 55: Figure 23: Installing The Activex Control

    Quasar CP-3211/CP-4221 User and Installation Guide Note: It is strongly advised that administrator’s password be altered for security reasons. b) If the Information Bar (just below the URL bar) prompts for permission to install the ActiveX Control for displaying video in the browser (see the figure below), right- click on the Information Bar.

  • Page 56: Adjusting And Framing-Up The Camera View

    Note: If the password is changed and DVTEL Latitude AdminCenter Discovery feature is in use, deselect all other proprietary types. Select DVTEL HD Series so that the new password can be configured in the Discovery tab settings. Additionally, users can change the camera’s network property (either DHCP or Static IP) directly in the device finding list.

  • Page 58: Configuration And Operation

    In this chapter, information about main page introduction, system related settings and camera settings are described in detail. Additionally, if DVTEL Latitude is used, many of the configurations and features of DVTEL’s VMS provide configuration and automation of the camera.
  • Page 59 Quasar CP-3211/CP-4221 User and Installation Guide  At the top of the Viewer Window is the Navigation Bar, which contains five main tabs: Home, System, Streaming, PTZ, and Logout. Home Page Users can monitor live video of the targeted area, adjust the display size including use...

  • Page 60: Home Page

    Following is a description of the Quasar HD PTZ CP-3211 and CP-4221 camera. 7.2.1 CP-3211/CP-4221 Camera Home Page All models in the CP-3211 and CP-4221 series include the following function buttons located on the Home page, as shown in Figure 27 and Tables 7, 8 and 9.
  • Page 61 Quasar CP-3211/CP-4221 User and Installation Guide Table 7: Home Page Function Buttons – No.1 Button Description Display Size Adjustment (x1/x½) Full Screen Mode (with Digital Zoom Control) Talk (on/off) Speaker (on/off) Snapshot Video Streaming Stop/Restart (Pause) (stop/restart) Recording (on/off) Zoom Adjustment Following is an explanation of the function buttons listed above: Display Size Adjustment (x1/x½)
  • Page 62 Configuration and Operation Recording Pressing the Recording button stores recordings from the Live View in the location specified on the local hard drive, which can be configured in the File Location screen. The default storage location for the web recording is: C:/. Refer to File Location details.
  • Page 63 Quasar CP-3211/CP-4221 User and Installation Guide Expand PTZ Control Panel Use the PTZ control panel to quickly and easily control iris, angle, tilt, and zoom settings for the Live View pane, and to run Presets, Pattern lines, and Sequence paths.

  • Page 64: System-Related Settings

    Configuration and Operation 7.3 System-Related Settings The figure below shows all categories under the System tab. Each category in the sidebar is explained in the following sections. Note: The System configuration page is accessible only by the Administrator. Figure 28: System Screen Related Links ...

  • Page 65: Security

    Quasar CP-3211/CP-4221 User and Installation Guide Time Zone Select the time zone from the drop-down menu. Enable Daylight Saving Time To enable DST, check the box and then specify time offset and DST duration. The format for time offset is [hh:mm:ss]. For example, if the amount of time offset is one hour, enter 01:00:00 in the field.

  • Page 66: Figure 30: System Configuration - User Screen

    Configuration and Operation User Click the User tab in the Security category on the sidebar to display user credentials. Figure 30: System Configuration – User Screen Admin Password Change the administrator’s password by entering the new password in both text boxes. The input characters/numbers are displayed as dots for security purposes.

  • Page 67: Figure 31: Editing Password And Privileges

    Quasar CP-3211/CP-4221 User and Installation Guide Manage User  To delete a user, pull down the user list and select the user name to delete. Click Delete to remove it.  To edit a user, pull the user list down and select a user name. Click Edit to edit the user’s...

  • Page 68: Figure 33: Https Screen

    Configuration and Operation HTTPS To use HTTPS on the camera, an HTTPS certificate must be installed. The HTTPS certificate can be obtained either by creating and sending a certificate request to a Certificate Authority (CA) or by creating a self-signed HTTPS certificate as described below. Note: The self-signed certificate does not provide the same level of security as a CA-issued certificate.

  • Page 69: Figure 34: Https Screen - Create Self-Signed Certificate

    Quasar CP-3211/CP-4221 User and Installation Guide To create a self-signed certificate: Before a CA-issued certificate is obtained, users can first create and install a self-signed certificate. 1. On the HTTPS page, click Create under Create self-signed certificate. 2. Provide the requested information to install a self-signed certificate for the camera. Refer to Provide the Certificate Information in this section for details.

  • Page 70: Figure 36: Https Screen - Upload Signed Certificate

    Configuration and Operation 4. When the signed certificate is returned from the CA, install it by uploading the signed certificate as seen below. Figure 36: HTTPS Screen – Upload Signed Certificate To provide the certificate information: To create a self-signed HTTPS certificate or a Certificate Request to CA, enter the information in the Create a Self-signed Certificate screen.

  • Page 71: Figure 38: Self-Signed Certificate - Details

    Quasar CP-3211/CP-4221 User and Installation Guide Figure 38: Self-Signed Certificate – Details 5. Provide the requested information to install a self-signed certificate for the camera.  Country – Enter a two-letter combination code to indicate the specific country in which the certificate will be used.

  • Page 72: Figure 39: Ip Filter Screen

    Configuration and Operation IP Filter The IP filter restricts access to the camera by denying/allowing specific IP addresses. Click the IP filter tab under the category Security in the sidebar to display the following page. Figure 39: IP Filter Screen Enable IP Filter 1.

  • Page 73: Figure 40: Enabling The Ieee 802.1X Protocol

    Quasar CP-3211/CP-4221 User and Installation Guide IEEE 802.1X The camera is allowed to access a network protected by 802.1X/EAPOL (Extensible Authentication Protocol over LAN). Users must contact the network administrator to obtain certificates, user IDs, and passwords. Figure 40: Enabling the IEEE 802.1X Protocol CA Certificate The CA certificate is created by the Certificate Authority for the purpose of validating itself.

  • Page 74: Network

    Configuration and Operation 7.3.3 Network From the System screen, click the Network tab. A drop-down menu appears with tabs including Basic, QoS , SNMP, and UPnP. Figure 41: Network Screen Related Links     Basic QoS (Quality of Service) SNMP Settings UPnP Basic...
  • Page 75 Quasar CP-3211/CP-4221 User and Installation Guide To set up a new static IP address: 1. Select the Use fixed IP address option. 2. Enter the following information: IP address – The IP address is necessary for network identification. Subnet mask – Used to determine if the destination is in the same subnet. The default value is 255.255.255.0.

  • Page 76: Figure 42: Network Qos Screen - Dscp Settings

     Video DSCP – This class consists of applications such as MJPEG over HTTP, RTP/RTSP and RTSP/HTTP. Note: MJPEG is not supported by Latitude.  Audio DSCP – The CP-3211/4221 cameras support audio.  Management DSCP – This class consists of HTTP traffic (web browsing). Click Save when complete. Note:...

  • Page 77: Figure 43: Snmp Settings Screen

    Quasar CP-3211/CP-4221 User and Installation Guide SNMP Settings Simple Network Management Protocol (SNMP) enables the camera to be monitored and managed remotely by the network management system. Figure 43: SNMP Settings Screen SNMP v1/v2  Enable SNMP v1 or Enable SNMP v2 – Select the version of SNMP (v1 or v2) to use by checking the relevant box.

  • Page 78: Figure 44: Network Screen - Upnp Settings

    Configuration and Operation To enable the SNMP v3 protocol, enter the appropriate data and passwords requested:  Enable SNMP v3 – Select the checkbox.  Security Name – See note below.  Authentication Type – Select MD5 or SHA from the drop-down menu. See note below. ...

  • Page 79: Figure 45: Direct Access To Camera With Upnp Enabled

    Quasar CP-3211/CP-4221 User and Installation Guide UPnP Settings  Enable UPnP – If UPnP is enabled and a camera is discovered on the LAN, the icon of the connected camera appears in My Network Places, allowing direct access, as seen below.

  • Page 80: Ddns

    Configuration and Operation 7.3.4 DDNS Dynamic Domain Name System (DDNS) allows a host name to be constantly synchronized with a dynamic IP address. This permits those using a dynamic IP address to be accessed by a static domain name. Figure 46: DDNS Screen Enable DDNS Check this box to enable DDNS.

  • Page 81: Mail

    Quasar CP-3211/CP-4221 User and Installation Guide 7.3.5 Mail The Administrator can send an e-mail via Simple Mail Transfer Protocol (SMTP) when an alarm is triggered SMTP is a protocol for sending e-mail messages between servers. SMTP is a relatively simple, text-based protocol, where one or more recipients of a message are specified and the message text is transferred.

  • Page 82: Ftp

    Configuration and Operation 7.3.6 FTP The Administrator can send an alarm message to one or two File Transfer Protocol (FTP) sites when motion is detected. Settings include first and second server, server port, user name, password, and remote folder. Enter the details in the appropriate fields. Click Save when finished. The following screen shows the FTP settings.

  • Page 83: Http

    Quasar CP-3211/CP-4221 User and Installation Guide 7.3.7 HTTP An HTTP notification server detects notification messages of triggered events sent from cameras. Two notification server accounts (Alarm Triggered and Motion Detection) can be set up and sent to the specified HTTP servers. Enter the HTTP details, including server, user name, and password, in the appropriate fields.

  • Page 84: Application

    Configuration and Operation 7.3.8 Application The Application screen enables control over the input and output alarms. If, for example, an event is recognized by the system, an input or output alarm and message is generated. Figure 50: Application Screen The alarm input and output connectors are shown in the table below. Table 10: Input/Output Alarm connections Definition Alarm Connector...

  • Page 85: Figure 51: Application Screen - Alarm Pin Selection

    Quasar CP-3211/CP-4221 User and Installation Guide To configure an alarm: 1. From the Alarm pin selection list, select an alarm. 2. Click Edit. Figure 51: Application Screen – Alarm Pin Selection 3. Configure the alarm according to the functions described below.

  • Page 86: Figure 53: Application Screen - Drop-Down Menu Schedule Selection

    Configuration and Operation 2. Click Please Select. A drop-down menu opens. 3. From the drop-down menu, select a schedule from 1 to 10. The selected schedules are displayed in a horizontal field above the drop-down menu. Figure 53: Application Screen – Drop-Down Menu Schedule Selection Alarm Type Select an alarm type (Normal close or Normal open) that corresponds to the alarm application.

  • Page 87: Figure 54: Application - Record Stream To Sd Card

    Quasar CP-3211/CP-4221 User and Installation Guide Triggered Action The Administrator can specify various alarm actions to be taken when an alarm is triggered. The options are listed below.  Enable Alarm Output 1/Enable Alarm Output 2 – Select these boxes to enable alarm relay outputs.

  • Page 88: Figure 55: Application -Upload Image By Ftp

    Configuration and Operation  Upload Image by FTP – Selecting this option enables you to assign an FTP site and configure various parameters, as seen below. Figure 55: Application – Upload Image by FTP When tampering is detected, event images will be uploaded to the designated FTP site. Specify the FTP address to use from the drop-down menu.

  • Page 89: Figure 57: Application - Ptz Parameters

    Quasar CP-3211/CP-4221 User and Installation Guide When tampering is detected, event images will be sent to the designated e-mail address. Specify two e-mail addresses to use from the drop-down menu. Select the number of frames for the pre-trigger and post-trigger buffers from the drop-down menu of 1-20 frames.
  • Page 90 Configuration and Operation Sequence – A sequence executes pre-positioning of the pan, tilt, zoom and focus functions in a pre-defined order. At least two preset positions must be defined: one is the starting position and one is the ending position. If a camera is offline, the tour skips that camera and the next online camera in the sequence displays live video.

  • Page 91: Motion Detection

    Quasar CP-3211/CP-4221 User and Installation Guide Overwrite The original image in the FTP site will be overwritten by the new uploaded file with a static filename. After entering all the settings, click Save. 7.3.9 Motion Detection The motion detection function detects suspicious motion and triggers alarms when motion volume in the detected area reaches/exceeds the determined sensitivity threshold value.
  • Page 92 Configuration and Operation To select a schedule: 1. Select By schedule. The message Please Select is displayed. 2. Click Please select. A drop-down menu opens. 3. From the drop-down menu, select a schedule from 1 to 10. The selected schedules are displayed in a horizontal field above the drop-down menu.

  • Page 93: Figure 61: Record Stream To Sd Card Option

    Quasar CP-3211/CP-4221 User and Installation Guide When motion is detected, the signals are displayed in the Motion window shown below. Detailed settings for motion detection are as follows:  Sampling pixel interval [1-10] – Select a number from 1-10. The default value is 1. If the value is set as 3, within the detection region, the system will take one sampling pixel for every 3 pixels by each row and each column (see the figure below).

  • Page 94: Figure 62: Upload Image By Ftp Option

    Configuration and Operation Note: Make sure the local recording (with Micro SD/SDHC card) is activated so that this function can be implemented. See Recording for further details.  Send Message by FTP/E-Mail – Select whether to send an alarm message by FTP and/or e-mail when motion is detected.

  • Page 95: Network Failure Detection

    Quasar CP-3211/CP-4221 User and Installation Guide  Send HTTP notification – Check this box to send a notification by HTTP. Select the destination HTTP address from the drop-down menu and specify the parameters for event notifications by motion detection triggered. When an alarm is triggered, the notification will be sent to one of two specified HTTP servers.
  • Page 96 Configuration and Operation To select a schedule: 1. Select By schedule. The message Please Select is displayed. 2. Click Please select. A drop-down menu opens. 3. From the drop-down menu, select a schedule from 1 to 10. The selected schedules are displayed in a horizontal field above the drop-down menu.

  • Page 97: Storage Management

    Quasar CP-3211/CP-4221 User and Installation Guide Save Click Save to save the network failure detection settings. 7.3.11 Storage Management You can locally record up to 32GB on a microSD/SDHC card. The Storage Management page shows the capacity information of the card and a recording list of all the recording files saved on the memory card.

  • Page 98: Figure 68: Video File Recording List

    Configuration and Operation Disk cleanup setting Enable automatic recording cleanup by selecting Enable automatic disk cleanup. From the pull-down menu, specify the minimum length of time over which to remove recordings. For example, remove recordings over 10 days old. Enter the percent of disk capacity used in order to remove the oldest recordings.

  • Page 99: Recording

    Quasar CP-3211/CP-4221 User and Installation Guide  Download – To open/download a video clip, first select the file and then click download. The selected file window pops up as shown below. Click on the AVI file to play the video in the player or download it to a specified location.

  • Page 100: Schedule

    Configuration and Operation Activating microSD/SDHC card recording Two types of schedule mode are available: Always and Time Frame setting. You can setup the time frame to fit the recording schedule by selecting the day(s), start time and duration for recording. Choosing Always activates the microSD/SDHC card recording all the time.

  • Page 101: File Location

    Quasar CP-3211/CP-4221 User and Installation Guide Removing Schedules 1. To remove a schedule, select the setup data line by line. 2. Click Delete to remove the schedule. 7.3.14 File Location From the File Location page, specify a storage location for snapshots and web recordings. The default setting is: C:\.

  • Page 102: View Information

    Configuration and Operation 7.3.15 View Information Clicking the View Information tab in the System screen opens a drop-down menu with tabs: Log File, User Information, and Parameters. Figure 73: System Log Screen Related Links    Log File User Information Parameters View Log File Click Log file to view the system log file.

  • Page 103: Figure 74: User Information Screen

    Quasar CP-3211/CP-4221 User and Installation Guide User Information The Administrator can view each user’s login information and privileges in the User information screen shown below. View User Login Information Click get user information to see each user’s details. For example: Admin: 1234. This indicates that the user’s login username is Admin and the password is 1234.

  • Page 104: Figure 76: Parameter List Screen

    Configuration and Operation In the screen above, the user Admin is granted privileges of I/O access, Camera control, Talk and Listen. Note: The example above shows the maximum privileges that can be granted. It is however, dependent on the specific user security level. Parameters The Parameter screen enables viewing all of the system’s parameter settings.

  • Page 105: Factory Default

    Quasar CP-3211/CP-4221 User and Installation Guide 7.3.16 Factory Default The Factory default setting page is shown below. Follow the instructions to reset the camera to factory default settings if needed. Figure 77: Factory Default Screen Full Restore Click Full Restore to restore the factory default settings. The system restarts in 30 seconds.

  • Page 106: Software Version

    Configuration and Operation The system restarts in 30 seconds. Figure 78: Partial Restore Screen Warning: The Partial Restore function resets the system, with the exception of the network and PTZ settings. Reboot Clicking Reboot restarts the system without changing current settings. 7.3.17 Software Version The current version of the software is displayed in the Software version screen.

  • Page 107: Software Upgrade

    Quasar CP-3211/CP-4221 User and Installation Guide The CP-4221-301 Software version screen includes the DSP firmware version and DSP parameter version numbers. Figure 80: CP-4221-301 Software Version Screen 7.3.18 Software Upgrade The Upgrade screen is shown below. Figure 81: Upgrade Screen Note: Verify that the upgrade file is available before performing a software upgrade.

  • Page 108: Maintenance

    Configuration and Operation 2. From the drop-down menu of binary files in Step 2, select the file to upgrade. In the above example uImage+userland.img is selected. 3. Click Upgrade. The system verifies that the upgrade file exists and begins to upload the file. The upgrade status bar is displayed on the page.

  • Page 109: Figure 84: File Download Screen

    Quasar CP-3211/CP-4221 User and Installation Guide Export You can save system settings by exporting the configuration file (.bin) to a specified location for future use. Press Export and the popup window File Download appears as shown below. Figure 84: File Download Screen Click Save and specify a location to save the configuration file.

  • Page 110: Video And Audio Streaming Settings

    Configuration and Operation 7.4 Video and Audio Streaming Settings Select the Streaming tab in the navigation bar at the top of the page to display the configurable video and audio selections in the sidebar. From the Streaming sidebar, the Administrator can configure specific video resolution, video compression mode, video protocol, audio transmission mode, etc.
  • Page 111 Quasar CP-3211/CP-4221 User and Installation Guide NTSC Video Resolution Settings The following tables are video resolution settings for an NTSC TV system. MJPEG + H.264 Video Resolution: H.264 MJPEG 1920 x 1080 (15 fps) 1280 x 1024 (30 fps) 1920 x 1080 (15 fps)
  • Page 112 Configuration and Operation H.264 + H.264 Video Resolution: H.264-1 H.264-2 1920 x 1080 (15 fps) 1920 x 1080 (15 fps) 1280 x 1024 (30 fps) 1280 x 720 (30 fps) 1024 x 768 (30 fps) 800 x 600 (30 fps) 720 x 480 (30 fps) 1920 x 1080 (30 fps) 640 x 480 (30 fps)
  • Page 113 Quasar CP-3211/CP-4221 User and Installation Guide H.264 Only Video Resolution H.264 1920 x 1080 (30 fps) – Low latency 1920 x 1080 (30 fps) 1280 x 1024 (30 fps) 1280 x 720 (30 fps) 1024 x 768 (30 fps) 800 x 600 (30 fps)
  • Page 114 Configuration and Operation MJPEG is not supported by Latitude. H.264 + H.264 Video Resolution: H.264-1 H.264-2 1920 x 1080 (13 fps) 1280 x 1024 (25 fps) 1920 x 1080 (13 fps) 1280 x 720 (25 fps) 1024 x 768 (25 fps) 800 x 600 (25 fps) 720 x 576 (25 fps) 1920 x 1080 (25 fps)

  • Page 115: Figure 86: Video Rotate Type Drop-Down Menu

    Quasar CP-3211/CP-4221 User and Installation Guide Note: MJPEG is not supported by Latitude. H.264 Only Video Resolution H.264 1920 x 1080 (25fps) - Low Latency 1920 x 1080 (25fps) 1280 x 1024 (25fps) 1280 x 720 (25fps) 1024 x 768 (25fps)

  • Page 116: Figure 87: View-1 (Source)

    Configuration and Operation Suppose the displayed image of the camera is shown as follows. Figure 87: View-1 (Source) To rotate the image vertically, for example, select Flip video. The displayed image is reversed as shown on the next page. Figure 88: View-2 Image Rotated Vertically (Reversed) Following are descriptions of different video rotate types.

  • Page 117: Video Compression

    Quasar CP-3211/CP-4221 User and Installation Guide H.264 Profile The H.264 standard defines 21 sets of capabilities. These are referred to as profiles and they target specific classes of applications. In the security industry, the most common are as follows: ...
  • Page 118 Configuration and Operation MJPEG Compression Setting A higher value implies higher bit rates and higher visual quality. The default setting of the MJPEG Q factor is 35. The setting range is from 1 to 70. Click Save to confirm the setting. Note: MJPEG is not supported by Latitude.

  • Page 119: Video Ocx Protocol

    Quasar CP-3211/CP-4221 User and Installation Guide 7.4.3 Video OCX Protocol From the Video OCX Protocol page, you can select various protocols for streaming media over the network. In the case of multicast networking, select Multicast mode. Figure 90: Video OCX Protocol Screen (all units except CP-4221-301)
  • Page 120 Configuration and Operation Video OCX protocol setting options include:  RTP over UDP  RTP over RTSP (TCP)  RTSP over HTTP  MJPEG over HTTP  Multicast mode For all units except the CP-4221-301, enter the following parameters:  Multicast IP address ...

  • Page 121: Video Frame Rate

    Quasar CP-3211/CP-4221 User and Installation Guide 7.4.4 Video Frame Rate From the Video Frame Rate screen, you can specify the frames per second (fps) for each video compression format. Figure 92: Video Frame Rate Screen MJPEG/H.264-1/H.264-2 Frame Rate  The default setting of the MJPEG Frame Rate is 30 fps in NTSC and 25 fps in PAL.

  • Page 122: Audio

    Configuration and Operation 7.4.5 Audio From the Audio screen you can select the Transmission Mode, Server Gain, Bit Rate, and enable or disable storage of the audio recording. Figure 93: Audio Parameter Setting Screen Transmission Mode  Full-duplex (Talk and listen simultaneously) – In the Full-duplex mode, the local and remote sites can communicate with each other simultaneously, i.e.

  • Page 123: Ptz Settings

    Quasar CP-3211/CP-4221 User and Installation Guide Recording to Storage This function enables recording audio on the SD card. The Recording to Storage function may be enabled or disabled in the Audio screen. The default setting is Disabled. Note: This function works only if the Record to Storage function has been activated or if the Schedule function has been set.

  • Page 124: Preset

    Configuration and Operation 7.5.1 Preset The PTZ tab opens on the Preset Point screen. See Figure 94: Preset Point Screen. From the Preset Point page, you can program up to 256 Preset Points to target a specific view in the Live View pane. To program a Preset Point: 1.

  • Page 125: Auto Pan

    Quasar CP-3211/CP-4221 User and Installation Guide To set up a Pattern Line: 1. Select a path number from the Pattern path drop-down menu. 2. In the Live View pane, move the cursor to the desired start point of the Pattern path.

  • Page 126: Sequence

    Configuration and Operation To set up an Auto pan path: 1. From under Auto pan setting, select a path number from the Auto pan path drop-down list. 2. In the Live View pane, move the camera view to the desired start point and click Start Point: Set.

  • Page 127: Figure 98: Sequence Set Screen

    Quasar CP-3211/CP-4221 User and Installation Guide Note: Before creating a sequence, you must first define at least two Preset Points. See Preset. To set up Sequence Line: 1. In the Sequence setting section, click Edit. The Sequence Set screen opens.

  • Page 128: Home

    Configuration and Operation To view the camera in full screen: 1. Move the cursor onto the Live View pane. 2. Right-click and select Full screen. 3. Double-click to exit Full screen mode. To stop running a Sequence line: Move the cursor to the Live View pane and move the camera in any direction. 7.5.5 Home The Home Function page under the PTZ tab allows you to specify an operation mode to be activated automatically when the camera is idle for a specified period of time.

  • Page 129: Tilt Range

    Quasar CP-3211/CP-4221 User and Installation Guide Line Specify the Preset, Sequence, Auto pan, or Pattern path number. Click Set beneath the Line drop-down box to save the Home function settings. 7.5.6 Tilt Range The Tilt Range page allows you to specify the camera’s Tilt Angle.

  • Page 130: Privacy Mask

    Configuration and Operation 7.5.7 Privacy Mask From the Privacy Mask page, you can set up to 16 privacy masks. The Privacy Mask function allows concealment of sensitive portions of the camera image to avoid intrusive monitoring. Figure 101: Privacy Mask Screen Note: The Image Flip function and the Image Inverse function are automatically disabled when the Privacy Mask function is on.

  • Page 131: Exposure

    Quasar CP-3211/CP-4221 User and Installation Guide 7.5.8 Exposure The exposure is the amount of light received by the image sensor and is determined by the width of the lens diaphragm opening, the amount of exposure by the sensor (shutter speed), and other exposure parameters.

  • Page 132: Figure 103: Cp-4221-301 Exposure Screen

    Zoom Select Wide or Tele. Then drag the cursor on the Zoom bar to set the zoom level, which is displayed in the window (x1..x18 on CP-3211-xxx or x1..x20 on CP-4221-xxx). Focus Select one of the following settings: Auto, Manual, Near, or Far.

  • Page 133: Figure 104: Cp-4221-301 White Balance Screen

    Quasar CP-3211/CP-4221 User and Installation Guide Manual Mode Select Manual to use this mode. In this mode, you can manually specify the Shutter speed (1/10000 to 1/25), Iris (F1.6 to F28), and Gain (1 to 15). Click Set after selecting the settings.

  • Page 134: Figure 105: White Balance Screen (All Units Except Cp-4221-301)

    Zoom Select Wide or Tele. Then drag the cursor on the Zoom bar to set the zoom level, which is displayed in the window (x1..x18 on CP-3211-xxx or x1..x20 on CP-4221-xxx). Focus Select one of the following settings: Auto, Manual, Near, or Far.
  • Page 135 Quasar CP-3211/CP-4221 User and Installation Guide White Balance mode on the CP-4221-301 On the CP-4221-301, in addition to the five modes listed above, a sixth white balance mode (One Push) is available. Figure 106: CP-4221-301 White Balance Screen Click One Push to set the camera’s white balance to the current lighting condition as a reference point.

  • Page 136: Camera - Misc1 (Miscellaneous Settings Menu 1)

    Configuration and Operation 7.5.10 Camera – Misc1 (Miscellaneous Settings Menu 1) Camera – Misc1 screen on all units except the CP-4221-301 On all units except the CP-4221-301, you can set the following camera parameters on the Camera- Misc1 page:  Backlight compensation (BLC) ...
  • Page 137 Quasar CP-3211/CP-4221 User and Installation Guide ExpComp You can define the value of Exposure Compensation. From the drop-down list, select a value from 1 to 15. The default is 8. Click Set to confirm the setting. Flip You can track an object continuously when it passes under the camera by selecting M.E.
  • Page 138 Zoom Select Wide or Tele. Then drag the cursor on the Zoom bar to set the zoom level, which is displayed in the window (x1..x18 on CP-3211-xxx or x1..x20 on CP-4221-xxx). Focus Select one of the following settings: Auto, Manual, Near, or Far.
  • Page 139 Quasar CP-3211/CP-4221 User and Installation Guide Sharpness Increasing the sharpness level can make the image look sharper, especially enhancing the object’s edge. From the drop-down list, select from the range between 1 to +15. Click Set to confirm the setting.

  • Page 140: Camera - Misc2 (Miscellaneous Settings Menu 2)

    Configuration and Operation ICR Threshold The ICR Threshold setting switches the sensitivity of the IR cut filter. Select one of the following settings from the drop-down list:    High Click Set to confirm the setting. Zoom Select Wide or Tele. Then drag the cursor on the Zoom bar to set the zoom level, which is displayed in the window (x1..x30).
  • Page 141 Zoom Select Wide or Tele. Then drag the cursor on the Zoom bar to set the zoom level, which is displayed in the window (x1..x18 on CP-3211-xxx or x1..x20 on CP-4221-xxx). Focus Select one of the following settings: Auto, Manual, Near, or Far.
  • Page 142 Configuration and Operation Camera – Misc2 screen on the CP-4221-301 On the Camera-Misc2 page, you can set the following camera parameters:   Inverse  Auto Calibration  2DNR  3DNR  Stabilizer   Set Pan Zero  TV System Figure 110: CP-4221-301 Camera –...
  • Page 143 Quasar CP-3211/CP-4221 User and Installation Guide This setting controls digital Wide Dynamic Range (WDR). The camera also supports multi-exposure WDR (True WDR), which is explained below. True WDR is set from the TV System drop-down list. Digital WDR improves the image quality of scenes which have very dark areas and light areas in different parts of the scene.

  • Page 144: Logout

    Configuration and Operation Zoom Select Wide or Tele. Then drag the cursor on the Zoom bar to set the zoom level, which is displayed in the window (x1..x30). Focus Select one of the following settings: Auto, Manual, Near, or Far. 7.6 Logout Selecting the Logout tab in the navigation bar closes the session.

  • Page 146: Appendices

    Appendices Appendices  Technical Specifications  Device Search Software  Internet Security Settings  Install UPnP Components  Deleting Existing DCViewer  Deleting Temporary Internet Files  Connecting Leads to a Spring Clamp Terminal Block  Camera and Mounting Accessories...

  • Page 147: Technical Specifications

    Quasar CP-3211/CP-4221 User and Installation Guide A.1. Technical Specifications Camera CP-3211-18x CP-4221-20x CP-4221-301 Image Sensor 1/2.8” Sony Progressive Scan CMOS Sensor Shutter Speed 1/1 to 1/10000 seconds Sensitivity 0.05 lux in color mode, 0.01 lux in night mode @ F1.6...
  • Page 148 Technical Specifications Operation CP-3211-18x CP-4221-20x CP-4221-301 English, German, French, Italian, Simplified Chinese, Traditional Languages Chinese, Russian, and Korean MicroSD Card Recording microSD/SDHC 32GB support PTZ Operation Manual Speed 0.5° ~ 90°/second Pan Travel 360° endless Tilt Travel -10° ~ 190°...
  • Page 149 Quasar CP-3211/CP-4221 User and Installation Guide CP-3211-180 and CP-4221-200 Mechanical ∅ 171.7 x 228.71 mm (∅ 6.76 x 9 inches) Dimensions Weight 1.6 kg (3.57 lbs.) Electrical Power Source PoE+/24VAC ± 10% Power Consumption Environmental Operating Temperature 0° to 40°C (32° to 104°F)

  • Page 150: Device Search Software

    Both are supplied on the included CD. From the Latitude Sidebar, run the Unified Configurator by selecting Applications > Device Configuration Tool and then on the Unified Configurator screen, click DVTEL HD Series. 5. In the Device Search application, click Device Search and do the following: a.

  • Page 151: Searching And Accessing The Camera With Device Search

    Once the network settings are changed, a new search will relist the units. The units may then be configured via the web interface. If DVTEL Latitude is being used, configure the unit with a static IP address rather than with DHCP. This ensures that the IP address will not automatically change in the future and interfere with configurations and communication.

  • Page 152: Figure 114: Windows Security Alert

    Device Search Software 4. If the Windows Firewall is enabled, a security alert window will pop up. Do the following: Click Unblock to continue. Latitude users should consult the Latitude Installation Instructions on disabling the Windows Firewall. Figure 114: Windows Security Alert Click Device Search again.
  • Page 153 Quasar CP-3211/CP-4221 User and Installation Guide 7. Right-click and select Browse to directly access the camera via a web browser. The default web browser opens and requests access to the camera IP address. Figure 115: Device Search Application – Select Browse 8.

  • Page 154: Figure 117: Security Warning Window

    Note: If the password is changed and DVTEL Latitude AdminCenter Discovery feature is in use, deselect all other proprietary types. Select DVTEL HD Series so that the new password can be configured in the Discovery tab settings.

  • Page 155: Internet Security Settings

    Quasar CP-3211/CP-4221 User and Installation Guide A.3. Internet Security Settings If ActiveX control installation is blocked, either set Internet security level to default or change ActiveX controls and plug-in settings. To set the default Internet security level: 1. Start Internet Explorer.

  • Page 156: Figure 121: Schedule Screen

    Internet Security Settings ActiveX Controls and Plug-in Settings To create a custom level: 1. Start Internet Explorer (IE). 2. From the Command Bar toolbar, select Tools and Internet Options from the menu that opens. Figure 120: Command Bar Toolbar – Internet Options 3.

  • Page 157: Install Upnp Components

    Quasar CP-3211/CP-4221 User and Installation Guide A.4. Install UPnP Components Follow the instructions below to enable UPnP so that the camera can be discovered and displayed in Network locations under Other Devices: To enable UPnP discovery in Windows 7 and Windows 8: 1.
  • Page 158 Install UPnP Components 5. Expand the Home or Work node, select Turn on network discovery. 6. Click Save Changes. Note: Network discovery requires that the DNS Client, Function Discovery Resource Publication, SSDP Discovery, and UPnP Device Host services are started, that network discovery is allowed to communicate through Windows Firewall, and that other firewalls are not interfering with network discovery.

  • Page 159: Deleting The Existing Dcviewer

    Quasar CP-3211/CP-4221 User and Installation Guide A.5. Deleting the Existing DCViewer If you have previously installed the DCViewer in the PC, you should first delete the existing DCViewer from the PC before accessing the camera. To delete a legacy DCViewer: 1.

  • Page 160: Deleting Temporary Internet Files

    Deleting Temporary Internet Files A.6. Deleting Temporary Internet Files To improve browser performance, it is recommended to clean up all of the temporary Internet files. To delete temporary Internet files: 1. In Internet Explorer (IE), from the Command Bar toolbar, click Tools and select Internet Options from the menu that appears.

  • Page 161: Connecting Leads To A Spring Clamp Terminal Block

    Quasar CP-3211/CP-4221 User and Installation Guide A.7. Connecting Leads to a Spring Clamp Terminal Block The unit is delivered with two terminal block connectors. The connectors enable you to connect wires for either the relay output or alarm input and then connect them to the unit.

  • Page 162: Camera And Mounting Accessories

    Camera and Mounting Accessories A.8. Camera and Mounting Accessories The following mounting accessories are available from DVTEL for installation of your Quasar CP-3211 or CP-4221 Series PTZ Dome IP Camera. For more information on available options, contact your DVTEL sales representative or visit www.DVTEL.com to request details on where to get the accessories you need.
  • Page 163 Quasar CP-3211/CP-4221 User and Installation Guide Mounting Accessories Part Number Item CP-HD-RCSD-0 Recessed Mount For in-ceiling installation. Height x Depth: 166mm/6.5 in. x 276mm/10.9 in. Weight: 1.1 kg (2.4 lbs.) Supplied with M3x6 Screw x2, Ceiling Sticker x1, Trim Ring x1.
  • Page 164 Camera and Mounting Accessories Part Number Item CX-ARMX-1 Standard Wall Mount White Dimensions: 348 × 104 × 138.6mm (13.7 × 4.1 × 5.5 in.) Diameter: 45 mm (1.8 in.) Weight: 1.5 kg (3.3 lbs.) Supplied with M8x12 screw x1, spring washer-8 x1, pendant tube washer x1, rubber washer-8 x1 and sponge x2.
  • Page 165 Quasar CP-3211/CP-4221 User and Installation Guide Part Number Item CX-PIPE-0 Straight Tube (25cm) Material: Constructed from iron Height: 250/500mm (9.8/19.7 in.) CX-PIPE-1 Diameter: 50mm (2 in.) (50cm) Weight: 1 kg (2.2 lbs.)/1.8 kg (4 lbs.) Supplied with M8x12 screw x1, spring washer-8 x1, pendent tube washer x1, rubber washer-8 x1 and waterproof rubber x1.
  • Page 166 Camera and Mounting Accessories Part Number Item Corner Standard Mounting Plate CX-CRNR-0 Dimensions: 222 × 204 × 117mm/8.7 × 8 × 4.6 in. (L x W x D) Weight: 2 kg (4.4 lbs.) Supplied with washer-8 x4, spring washer-8 x4, M8x16 screw x4, and M8 nut x4. Pole Thin Direct Mounting CX-POLE-0 Dimensions: 232 ×...
  • Page 167 Quasar CP-3211/CP-4221 User and Installation Guide Part Number Item CX-WLBX-0 Pole Wide Direct Mounting Dimensions: 270 × 170 × 60mm/10.6 × 6.7 × 2.4 in. (L x W x D) Diameter: 112 ~ 140mm (4.4 ~ 5.5 in.) Weight: 1 kg (2.2 lbs.) Supplied with M8x16 screw x4, washer x4, stainless steel straps x4 and spring washer-8 x4.
  • Page 168 Camera and Mounting Accessories Part Number Item CX-PLBX-0 Pole Wide Box Mounting Dimensions: 270 ×166 ×155mm/10.6 × 6.5 × 6.1 in. (L x W x D) Weight: 3.2 kg (7.1 lbs.) Supplied with M8x16 screw x4, washer-8 x4, spring washer-8 x4 and stainless steel straps x4.

  • Page 169: Contacting Dvtel

    Contacting DVTEL Contacting DVTEL DVTEL Inc. is a multiple award-winning market leader in the development and delivery of intelligent security solutions over IP networks. DVTEL provides unified solutions that leverage existing network infrastructure, while providing unmatched levels of flexibility, scalability and cost-effectiveness - all backed by superior customer support.

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