Motorola A830 User Manual page 160

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Problem
The display
6,0 %ORFNHG
says:
How do I
unblock my SIM
card?
The display
(QWHU 8QORFN
says:
&RGH
. How do I
unlock my
phone?
My phone asks
for an unlock
code when I try
to open a
feature.
My phone does
not ring.
My phone rings
even though I
selected the
6LOHQW
9LEUDWH
(or
alert profile.
I tried to place a
call and heard
an alternating
high/low tone.
160 - Troubleshooting
Solution
Call 3 to obtain the PIN unblocking
.
key (PUK) code. See "Unblock the
SIM Card PIN Code" on page 124.
Enter the factory-preset unlock code
(1234), or the last four digits of your
phone number. (See "Locking and
Unlocking Your Phone" on page 120.)
If this fails, call 3.
The application you want is locked. If
you own the phone but do not know
the unlock code, see "IfYou Forget
Your Unlock Code" on page 123.
If you see
then the ringer is turned off. See
"Choosing Alert and Ring Tones" on
page 39.
Also, the ringer may be set to
even though your phone is set to a
ring alert profile.
The ringer may be set to play a tone
even though your phone is set to a
silent alert profile. See "Customise an
)
Alert Profile" on page 40.
Your call did not reach the wireless
system. You may have dialled the
number too soon after turning the
phone on. Wait until the display
shows 3 before making a call.
or
in the display,
t
y
6LOHQW

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