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Summary of Contents for Sprint Flash Voice Mail
- Page 1 ® Sprint Flash Voice Mail User Guide...
- Page 2 SPRINT AND THE DIAMOND LOGO ARE REGISTERED TRADEMARKS OF SPRINT COMMUNICATIONS COMPANY L.P., USED UNDER LICENSE. ® Protegé is a registered trademark of Sprint Products Group, Inc. Copyright © 2003, Sprint Products Group, Inc. All rights reserved.
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Page 3: About The Voice Prompts
Introducing Sprint ® About Your Voice Mail System Sprint® Flash Voice Mail connects to your telephone system and provides you with an Automated Attendant plus Voice Messaging. The Automated Attendant and Main Greeting The Automated Attendant functionality of the Sprint® Flash Voice Mail answers your company’s incoming calls, plays a recorded Main Greeting;... - Page 4 If you forget what to press or you press a wrong code, Sprint® Flash Voice Mail will repeat your choices or play the voice prompt:. For example if you forget or enter the wrong password you’ll hear “Incorrect password.
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Page 5: Numbers To Remember
Your mailbox password ( Logging Onto Your Mailbox Logging onto your mailbox gives you access to Sprint® Flash Voice Mail Main Menu of user features and your messages. When you call, the voice mail: Tells you how many messages you have. - Page 6 Protegé® User Guide for additional information on call forwarding. From outside the office: Dial the main office telephone number. If you hear the main greeting, dial 9. Sprint® Flash Voice Mail then plays the voice prompt “Please enter your mailbox number.” Dial your own mailbox number.
- Page 7 Personalizing Your Mailbox Recording a Mailbox Greeting You can record a greeting for your mailbox for callers to hear before they leave you a message. A typical mailbox greeting is: “Hello. I’m away from my desk right now. Please leave a message at the tone, and I will get back to you as soon as I can ”...
- Page 8 If you accept the call at a telephone by logging onto your mailbox, Sprint® Flash Voice Mail will not notify you again until you receive another new message. However, if the voice mail calls the external number, gets no answer or gets busy tone, it will try again up to five times every 30 minutes.
- Page 9 “Pager notification is disabled” when you access this feature from the Mailbox Settings menu of your mailbox. If Sprint® Flash Voice Mail is calling a paging number, you will need to add pauses to the end of the number to allow the pager service time to answer. To do this you must add pauses to the end of the paging service telephone number.
- Page 10 “Pager notification is disabled.” To enter a telephone number for Pager Notification: Log onto your mailbox (see page 3). Dial 2 Mailbox Settings. Dial 7 for the Pager Notification menu. Dial 2 select the option to enter the telephone number. You will hear the voice prompt, “Please enter the telephone number.
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Page 11: Listening To Your Messages
Playing Your Messages How You Know You Have Messages Sprint® Flash Voice Mail can let you know when you have new messages. To receive visual notification, your telephone must be equipped with a message lamp. If you have a standard single line telephone without a message lamp, the telephone system may give you a short burst of stutter dial tone when you lift the handset. - Page 12 EPLAY THE ESSAGE To replay the message: Press 2. The messages will begin replaying from the beginning of the message. ISTEN TO ESSAGE To listen (skip) to the next message: Press 1. The message is no longer a new message in your mailbox. You must manually save or delete it from your mailbox.
- Page 13 Send a Message Sending a Voice Message to another Mailbox Sprint® Flash Voice Mail lets you record a message and send it to a person’s mailbox: After you call the Automated Attendant and enter the extension number and receive no answer or a busy signal.
- Page 14 Quick Reference User’s Guide User's Main Menu Retrieve Message Return to Next Replay Save Forward Reply Delete Message Previous Menu User's Parameters Menu Mailbox Settings Record Greeting Play Return to Record Delete Previous Back menu Record Name Return to Play Record Delete Previous...