Raypak Pool And Spa Heater Warranty (Australia Only) - Raypak 131 Service Instructions Manual

Raypak Pool and Spa Heater Warranty (Australia Only)

Rheem Australia will repair or if necessary replace any Raypak pool or spa heater; or any component of the pool or spa
heater which fails within the Warranty Periods specified hereafter, in accordance with and subject to the conditions and
exclusions mentioned herein.
1. This warranty is applicable only to pool and spa heaters manufactured from August 1st, 2005.
2. The pool or spa heater must be installed in accordance with the Raypak installation instructions included with the
heater and in accordance with all statutory, local and State requirements.
3. Where a failed component or heater is replaced under warranty the balance of the original warranty period only will
remain effective. The replaced part or heater does not carry a new warranty.
4. Where the heater is installed outside the boundaries of a metropolitan area as defined by Rheem, or further than
25km from a regional Rheem branch office or an accredited Rheem service Agent, the cost of transport, insurance
and travelling costs between the nearest Rheem branch or Rheem Agents premises and the installed site shall be the
owner‟s responsibility.
5. The warranty only applies to the Raypak supplied heater and genuine (Rheem or Raypak sourced) component
replacement parts and therefore does not cover any plumbing or electrical parts supplied by the installer and not an
integral part of the Raypak supplied heater, e.g. pressure limiting valves, isolation valves, non-return valves, electrical
switches, pumps, fuses, etc.
6. The heater must have been correctly sized for the pool/spa hot water demand in accordance with Raypak pool and
spa heater literature available from Raypak on request.
Repair and replacement work will be carried out as described in the Warranty Period, however the following exclusions
may cause the warranty to become void and may incur a service charge and/or the cost of any parts used.
1. Accidental damage to the heater or any component, including:
a. Acts of God;
b. Failure due to misuse;
c. Incorrect installation;
d. Attempts to repair carried out by other than Rheem or an accredited Agent;
2. Where it is found that there is nothing wrong with the heater.
3. Where the complaint is related to excessive discharge from the pressure relief valve (if fitted) due to excessive water
pressure.
4. Where there is no flow of water due to faulty plumbing;
5. Where water leaks are related to plumbing including connections to the heater.
6. Where there is a failure of gas or electricity supply or they do not comply with relevant codes or acts
7. Where the heater or its components have failed directly or indirectly as a result of:
a. Excessive water pressure;
b. Excessive temperature and/or thermal input;
c. Corrosive atmosphere;
d. Incorrect flow rate through the heat exchanger.
8. Where the heater is located in a position that does not comply with the Raypak installation instructions or relevant
statutory requirements causing the need for major dismantling or removal of any structure, or the requirement of
special equipment to bring the heater to a serviceable position.
9. Repairs of any nature due to corrosion or scale formation of any of the heater components in contact with the pool or
spa water.
Subject to any Statutory provisions to the contrary, this warranty excludes all claims for damage to furniture, carpets,
walls, foundations or any other consequential loss either directly or indirectly due to leakage from the pool heater or its
fittings caused by any mode of failure.
Notes:
1. Rheem Australia is responsible for all service activities relating to Raypak Australia product.
2. Rheem Australia reserves the right to transfer fully functional components from a defective heater to a replacement
heater if required.
3. In addition to this warranty, the Trade Practices Act 1974 and similar laws in each State and Territory, provide the
owner with certain minimum statutory rights in relation to your heater. This warranty must be read subject to all
relevant legislation and nothing in this warranty has the effect of excluding, restricting or modifying those rights.
4. Every care has been taken to ensure accuracy in preparation of this publication. No liability can be accepted for any
consequences which may arise as a result of its application.
Rheem Australia Pty Ltd
TM018 Raypak 131 Type A Pool & Spa Heaters REV: A
D.O.I: 8/04/2009
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Warranty conditions
Warranty Exclusions
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