Table of Contents
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Table of Contents
Related Manuals for ORANGE livebox
Summary of Contents for ORANGE livebox
- Page 1 Surf and Talk with livebox user’s guide...
- Page 3 Why should I get Surf and Talk with livebox from Orange? Orange livebox quality is reliable and the ADSL speed is stable and is not affected by weather. Orange livebox customers can connect more than 1 PC anywhere inside the home or the office using 1 WiFi livebox.
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Page 4: Table Of Contents
......21 5. Frequently asked questions ........23 a) How can I check my VoIP service? ..............25 b) How do I reboot my livebox?................23 c) How do I differentiate between VoIP tone and fixed telephone tone? ..................23 d) Why does the message “the page cannot be displayed”... -
Page 5: Livebox Installation
Thank you for purchasing Surf and Talk with livebox. We hope you will be pleased with your experience and with what you can achieve with this advanced piece of technology. In order to get the most out of your new service, we recommend that you spend some time getting familiar with this guide, as it will describe in detail all the functions of this product. -
Page 6: Livebox Led View
VoIP is available process WiFi is off WiFi is on If you face any issues with the livebox, please refer to the troubleshooting section. c) Getting started After your livebox is installed, your service will be ready to use. • You will be connected to the internet the moment you activate your PC‘s wireless. -
Page 7: General Information
ADSL with wireless internet. Offers With WiFi livebox you can enjoy: 1. Wired internet (up to three computers) and wireless internet via WiFi technology. Surf and Talk... -
Page 8: Internet Connection Configuration
After sales support Customer Care 06 460 8888 Voice Portal Service 1288 Voicemail Service 1244 3. livebox configuration a) Internet connection In address bar enter 192.168.1.1 Enter username (admin) password (admin) • The livebox screen will appear. • To change the language... -
Page 9: B) Wireless Configuration
Fill the username and password and click apply, username should started with "jtg/username@orange-net" or “jtg/username@orange-adsl” b) Wireless configuration 192.168.1.1 In address bar enter Enter username (admin) password (admin) • The livebox screen will appear. • Click on wireless tab as shown below. - Page 10 When you click apply you should save the modifications by clicking now then reboot.
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Page 11: C) Connecting Wireless To The Internet Using Laptop
Connecting wireless to the internet using laptop To connect your PC or laptop wireless to the livebox, please follow the instructions: • Start →control panel →network connection→ wireless connection. • Right click on wireless network connection. • Click on view available wireless networks. -
Page 12: D) Connecting To The Internet Using Usb Cable Or Usb Adapter
Connecting to the internet using USB cable Adapter livebox 1. Insert the... -
Page 13: Troubleshooting
All the LEDs are off 1. Check that the type of power supply available in your premises conforms to the mains voltage required to power your livebox. Check that the power supply lead is correctly connected at one end to the mains power network socket as shown in figure a.1... -
Page 14: B) Led Is On But There Is No Voip Or Internet
3. Check that the power supply connector is correctly inserted into the corresponding connector (power) on the livebox as shown in figure a.2 Figure a.2 LED is on but there is no VoIP or internet 1. Check the IP address... - Page 15 . If the problem still persists and you can’t enter to the internet check your Setting from the on your computer then Tools internet options. livebox 3. If the problem still persists try to reset your by disconnecting the power plug then reconnect it. Customer Care 06 460 8888...
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Page 16: C) Led Is Constantly Blinking (No Voip Available Nor Internet)
LED is constantly blinking (no VoIP nor internet available) 1. Check that the cable between the livebox and the filter is connected correctly as shown below: 2. If the problem still persists check your internet access. 192.168.1.1 in address bar enter Enter username (admin) and password (admin) •... -
Page 17: D) Led Is Off
• Click on Modify for the internet connection and check that your Orange username password are entered correctly. • Retype the username and password (username@orange-net) or (jtg/username@orange-net) or (jtg/username@orange-adsl) and click Apply. If the problem persists call Customer Care 06 460 8888 2. ADSL line status is... - Page 18 Windows Vista: Start control panel Network and Sharing Center on the left side Manage network connections right click on Local Area Connection . If the problem persists, check that the Ethernet card is identified, and then follow the steps below: i.
- Page 19 3. The following screen will appear: ii. Windows Vista: Start right click on My Computer on the left side choose Device Manager You may find one of the following cases in Network adapters: • If it is marked with an (x) (as shown above), check your modem’s connection to the computer.
- Page 20 Save/Erase/Reboot Tab, click Reboot, and Save. confirm and press • Wait for the message “Your livebox is ready again” to appear. • Exit from the screen and wait 45 seconds. • If the problem persists, please call 06 460 8888.
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Page 21: F) Led Is Off And The Wireless Connection Is Unavailable
LED is off and the wireless connection is unavailable 192.168.1.1 in address bar enter Enter username (admin) and password (admin) • The livebox screen will appear. • To change the language (French by default), click on information on the left side, choose English and press Apply. - Page 22 Figure (5) • If problem persists, please call Customer Care on 06 460 8888.
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Page 23: Frequently Asked Questions
VoIP is recognizably different to a regular telephone tone. 2. You cannot use VoIP unless the telephone is directly connected to the livebox. This means that you cannot use the VoIP without connecting the wire directly between the livebox modem and the telephone set (RJ11). -
Page 24: E) How Can I Change My Adsl Internet Access Password
How can I change my ADSL internet access password? www.orange.jo from my accounts internet account From f) How can I change my orange.jo email password? www.orange.jo From...