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Warranty Inspection and Repairs
To receive warranty service, you must include your
original sales receipt verifying the proof-of-purchase
date. Provided warranty conditions have been met, your
Product will be repaired or replaced free of charge.
Repair or replacement decisions are at the sole discretion
of Horizon Hobby.
Non-Warranty Repairs
Should your repair not be covered by warranty the
repair will be completed and payment will be required
without notification or estimate of the expense unless
the expense exceeds 50% of the retail purchase cost.
By submitting the item for repair you are agreeing
to payment of the repair without notification. Repair
estimates are available upon request. You must include
this request with your repair. Non-warranty repair
estimates will be billed a minimum of ½ hour of labor.
In addition you will be billed for return freight. Please
advise us of your preferred method of payment. Horizon
accepts money orders and cashiers checks, as well as
Visa, MasterCard, American Express, and Discover cards.
If you choose to pay by credit card, please include your
credit card number and expiration date. Any repair left
unpaid or unclaimed after 90 days will be considered
abandoned and will be disposed of accordingly. Please
note: non-warranty repair is only available on electronics
and model engines.
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United States
Electronics and engines requiring inspection or repair
should be shipped to the following address:
Horizon Service Center
4105 Fieldstone Road
Champaign, Illinois 61822
USA
All other Products requiring warranty inspection or repair
should be shipped to the following address:
Horizon Support Team
4105 Fieldstone Road
Champaign, Illinois 61822
USA
Please call 877-504-0233 or e-mail us at
productsupport@horizonhobby.com with any questions or
concerns regarding this product or warranty.
United Kingdom
Electronics and engines requiring inspection or repair
should be shipped to the following address:
Horizon Hobby UK
Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom
Please call +44 (0) 1279 641 097 or e-mail us at sales@
horizonhobby.co.uk with any questions or concerns
regarding this product or warranty.
Germany
Electronics and engines requiring inspection or repair
should be shipped to the following address:
Horizon Technischer Service
Hamburger Strasse 10
25335 Elmshorn
Germany
Please call +49 4121 46199 66 or e-mail us at
service@horizonhobby.de with any questions or concerns
regarding this product or warranty.
Compliance Information for the European Union
Instructions for Disposal of WEEE by
Users in the European Union
This product must not be disposed of
with other waste. Instead, it is the user's
responsibility to dispose of their waste
equipment by handing it over to a designated
collection point for the recycling of waste electrical
and electronic equipment. The separate collection and
recycling of your waste equipment at the time of disposal
will help to conserve natural resources and ensure that it
is recycled in a manner that protects human health and
the environment. For more information about where you
can drop off your waste equipment for recycling, please
contact your local city office, your household waste
disposal service or where you purchased the product.
Declaration of Conformity
(in accordance with ISO/IEC 17050-1)
No. HH20090822
Product(s):
PKZ BF-109 BNF
Item Number(s):
PKZ4980
Equipment class:
1
The object of declaration described above is in
conformity with the requirements of the specifications
listed below, following the provisions of the European
R&TTE directive 1999/5/EC:
EN 301 489-1, 301 489-17
General EMC requirements for Radio equipment
Signed for and on behalf of:
Horizon Hobby, Inc.
Champaign, IL USA
August 22, 2009
Steven A. Hall
Vice President International Operations
and Risk Management
Horizon Hobby, Inc.Warranty Inspection and Repairs
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