Cisco 9971 User Manual

WVSOM
Cisco 9971/ User Guide
Busy Lamp Field / Line Buttons
Amber —Ringing call on this line
Green —Active or held call on this line
Red -Shared line in-use remotely
Application Button
Contacts Button
Voicemail Button
Transfer Button
Hold Key Button
Conference Button
Volume Toggle
Speaker Button
Mute Button
Headset Button
Navigation Button
& select key
Return Button
Release Button
1 Last Revised 6/6/2013 11:18 AM

Basic Call Handling

I D
NTERNAL IALING
•
Dial the 4 digit extension 6XXX
E D
XTERNAL IALING
•
Local: 9+ Number
•
Domestic: 9+1 Area Code+Number
•
International: 9+011+Country Code + Number +
Authorization Code XXXXXX
•
Emergency External 911 & 9911
B C P O
ASIC ALL LACING PTIONS
•
Pick up the handset.
•
Press the Call or Redial icon.
•
Press the Speakerphone button.
•
Press a Speed Dial button.
A C
NSWERING ALLS
While idle:
•
Lift the handset
•
Press the speakerphone button
•
Press the amber flashing session button
H /R
OLD ESUME
While on an active call:
1. Press the Hold key.

Call Waiting

2. Press the Resume softkey.
During an Active call, if a second calls rings in
You will hear a single beep
To Answer (the original call will be put on hold
automatically)
•
Press the flashing amber line button
Or
•
Select the Answer softkey.
•
C J
ALL OIN
Start with two connected calls.
1. Make sure that one of the calls is active (not on
hold). If both calls are on hold, resume one call.
2. Press the Conference button
3. Press the line button for the other (held) call.
.