Verizon Business Voice Mail User Manual page 29

Terms and Conditions of Verizon Voice
Messaging Services
These Terms and Conditions will govern your Verizon Voice Messaging Services ("the
Services") and replace any prior Terms and Conditions for the Services.
CHARGES
— In addition to the monthly recurring charges for the Services, application
and/or service order charges may apply. Such telephone service charges may include, but
are not limited to, (i) for Message Rate or Measured Service customers, message unit or
usage charges for calls forwarded to your mailbox and for calls made from your telephone
service location to listen to, send, reply to, or copy messages, or to perform any other
activities in connection with the Services, (ii) local or toll service charges if you call your
mailbox while away from your telephone service location, (iii) charges for any call for-
warding or related functions required to forward calls from any of your telephone num-
bers to your voice mailbox, or (iv) charges assessed by an alternate carrier if you forward
numbers provide by a carrier other than Verizon. In addition to the charges for the
Services, you are solely responsible for payment of long distance, toll and other telecom-
munications charges incurred through use of the Services. Verizon shall not be liable for
any such charges. You may not charge any calls to the service access number or mailbox
number, or otherwise use the Service(s) in a fraudulent manner. You are solely responsible
for selection, implementation and maintenance of security features for defense against
unauthorized use of the Services, as well as all charges for associated telephone services.
Payment for all charges will be due according to the terms stated on your bill.
ALTERNATIVE NUMBERS
— The Services may not be compatible with numbers pro-
vided by a carrier other than Verizon, or such numbers may require that a caller re-enter
your telephone number in order to utilize the voice mail service.
CHANGES IN CHARGES, TERMS AND CONDITIONS OR YOUR SERVICES
shall have the right (i) to determine the availability of the Services, and (ii) to add, with-
draw or change the Services and their features, their functions, and the manner in which
they are provided, at any time. Provision of the Services is also subject to availability of
facilities. Verizon may change the Terms, Conditions and/or charges for the Services at any
time. Use of, or payment for, the Services after the changes become effective will be
deemed to be assent by you to the change(s).
TARIFF APPLICATION
— In the event that the Services are at any time subject to tariffs
filed with, or regulations of, an applicable state or federal commission, then such tariffs
and regulations shall govern the provision of such Services and in the event of any con-
flict, shall take precedence over any inconsistent Terms, Conditions or charges.
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LIMITED WARRANTY
you in the written information provided by Verizon to you, Verizon will repair the Services,
at its expense. This warranty does not apply to failures in performance due to acts of God
or other causes beyond the reasonable control of Verizon or misuse or abuse of the
Services by you or other persons. THE FOREGOING WARRANTY IS EXCLUSIVE AND NON-
TRANSFERABLE. VERIZON DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
PARTICULAR PURPOSE.
MAINTENANCE
equipment and facilities that will temporarily render the Services unavailable for use by
you. Verizon will attempt to notify you in advance of performing such maintenance by
leaving a voice message in your voice mailbox, or otherwise. Verizon shall have no liability
as a result of the unavailability of any Services due to the performance of such routine
maintenance.
SERVICE INTERRUPTIONS
ject to a monthly charge are interrupted, due to any cause other than the act or omission
of you, a member of your household, your employees or agents, or a failure of facilities
provided by you, for a period exceeding twenty-four (24) consecutive hours, Verizon shall
credit you the monthly charges for the Services, pro-rated, for the period of time of the
interruption in excess of the twenty-four (24) consecutive hour period. Service interrup-
tions begin at the time you notify Verizon of the interruption.
LIMITATION OF LIABILITY
connection with the Services (including, but not limited to, claims or damages arising in
connection with any interruption or other fault, failure, error or deficiency, in the
Services), shall not exceed $25.00, plus a refund of the pro-rated charges actually paid for
the Services which give rise to the claim or damages. Verizon shall not be liable for any
— Verizon
special, indirect, incidental, or consequential damages, including, but not limited to, loss
of use, business, profits, data, or messages, or other commercial or economic loss. Verizon
shall not be liable for any delay or failure to perform its obligations if such delay or non-
performance arises in connection with any requirement of law or government regulation
or order, any action of a governmental entity, acts of God, acts of third parties, fires,
floods, epidemics, strikes or other labor disputes, inability to obtain necessary equipment,
parts or repairs thereof, freight embargoes, unusually severe weather, or any cause
beyond the reasonable control of Verizon. The limitations of and exclusions from liability
stated in this section "Limitation of Liability" shall apply whether claims are brought in
contract, warranty, tort (including Verizon's negligence), or otherwise.
Questions? Please call 1.800.483.2000
— If the Services do not perform substantially as described to
— At various times, Verizon will perform routine maintenance on its
— Except for routine maintenance, if Services that are sub-
— Verizon 's liability for any claim or damages arising in
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