Contour Camera Quick Start Manual page 6

1. An obstructed view of the horizon. The more of the horizon that is visible, the better the
chance of obtaining the four satellite signals required to establish a position lock.
2. Camera mount position. The antenna of the camera is located in the record slider. If the
camera is mounted on its side, the antenna will have a limited view of the horizon. For best
results, mount the camera upright with the GPS antenna level and facing towards the sky.
3. Any obstruction over the GPS antenna (record slider of the camera) may inhibit obtaining a
signal lock. Even a hand placed over the record slider may adversely impact performance.
4. In "urban canyons", GPS signals often bounce off of tall buildings and can increase position
error or affect the ability to obtain a position lock.
5. Other electronic equipment placed in close proximity to the camera may interfere with the
GPS signal and result in either an inability to establish a position lock or inaccurate readings.
If your camera has issues obtaining a GPS lock, please try the following:
1. Verify that your camera's GPS module is active. The GPS module can be manually deactivated
though Contour's StoryTeller software. As a verification that the GPS module is active, the front
record LED should blink for at least 5-10 seconds when the camera is powered on.
If it does not, GPS may be de-activated on the camera for that switch position (1-2 switch).
To activate the GPS module, connect the camera to a computer with a USB cable, launch
StoryTeller, and then navigate to Tools » Configure Camera. Set the GPS Power option to on.
2. Make certain you are outdoors, have a relatively unobstructed view of the horizon, and that
the camera is upright and level with nothing on top of the record slider.
3. Make certain the camera is not placed in close proximity to other electronic equipment which
may interfere with the GPS signal.
4. Make certain the camera is not placed in close proximity to other electronic equipment which
may interfere with the GPS signal.
5. If the camera does not obtain a position lock within 5 minutes, reset the GPS module by doing
the following:
1. Power off the camera.
2. Remove the battery for 10 seconds.
3. Re-install the battery.
4. Power up the camera.
5. The GPS module is now reset and will start a satellite search from scratch.