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Black Box TE110A User Manual

Black Box TE110A User Manual

Digital voice recorder
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SEPTEMBER 2001
TE110A
Digital Voice Recorder
CUSTOMER SUPPORT INFORMATION
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com • E-mail: info@blackbox.com

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  • Page 1 Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Web site: www.blackbox.com • E-mail: info@blackbox.com...
  • Page 2 FCC/IC STATEMENTS FEDERAL COMMUNICATIONS COMMISSION (FCC) AND INDUSTRY CANADA (IC) RADIO-FREQUENCY INTERFERENCE STATEMENTS Class B Digital Device. This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 3 This equipment has been tested and found to comply with the requirements of the European EMC directive 89/336/EEC. TRADEMARKS USED IN THIS MANUAL BLACK BOX and the logo are registered trademarks of Black Box Corporation. Intel and Pentium are registered trademarks of Intel Corporation.
  • Page 4 NOM STATEMENT NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
  • Page 5 DIGITAL VOICE RECORDER 10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros aparatos (incluyendo amplificadores) que producen calor. 11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como se indique en el aparato.

  • Page 6: Table Of Contents

    TABLE OF CONTENTS Contents Chapter Page Specifications ................. 7 Introduction ................ 10 2.1 Features and Benefits ..........10 2.2 The Complete Package ..........12 2.3 The Recorder Illustrated ..........13 2.4 Safety Considerations ..........14 Installing or Replacing Batteries ........16 Recording ................
  • Page 7 Preventing Unintended Changes in Operation ....52 Troubleshooting ..............54 9.1 Things to Try ............... 54 9.1.1 Basic Recorder Problems ........54 9.1.2 Problems Using the Recorder with a PC ..56 9.2 Calling Black Box ............58 9.3 Shipping and Packaging ..........59...

  • Page 8: Specifications

    CHAPTER 1: Specifications 1. Specifications Compliance: CE; FCC Part 15 Subpart J Class B, IC Class/ classe B; Microphone: Type: Built-in mono audio omnidirectional electrical condenser; Sensitivity: –45 dB Other Interfaces: 3.5-mm mini mono audio input (from external microphone) requires impedance below 3 kiloohms;...
  • Page 9 DIGITAL VOICE RECORDER Max. No. of Recorded Messages: 396 (99 in each of four files) User Controls: (3) Front-mounted pushbuttons: Record/stop, erase, mode/pause; (2) Left-side mounted slide switches: HOLD, ARS (Automatic Recording System); (3) Right-side-mounted: PLAY/STOP pushdial (with FF and REWIND);...
  • Page 10 CHAPTER 1: Specifications From two included alkaline AAA batteries: Power: Input: 3 VDC; Battery life: Approx. 10 hours of recording; Approx. 8 hours of earphone playback at volume 5; Approx. 6.5 hours of speaker playback at volume 5 Size: 4.2"H x 1"W x 0.6"D (10.7 x 2.5 x 1.5 cm) Without batteries: 1.2 oz.

  • Page 11: Introduction

    DIGITAL VOICE RECORDER 2. Introduction 2.1 Features and Benefits The Digital Voice Recorder is a portable recording device that you can use to record voice messages or conversations in digital format for later playback or for archiving or editing on a personal computer. It’s small, light, and ultra slim, but has a wide range of other powerful features: •...
  • Page 12 CHAPTER 2: Introduction • You can pause recording and playback. Playback can also be set to repeat indefinitely. • Informs you of estimated remaining recording time. • Batteries are included. • Battery indicator displays remaining charge. • To preserve the batteries, it turns itself off if it’s left on for a full minute without being operated.

  • Page 13: The Complete Package

    • Mini CD-ROM with IBM PC and Microsoft ® Windows ® compatible Jet Voice Mail software. • This manual. If anything is missing or damaged, call Black Box. Also notify the shipping carrier if any damage appears to have occurred during shipping.

  • Page 14: The Recorder Illustrated

    CHAPTER 2: Introduction 2.3 The Recorder Illustrated Figure 2-1 shows the top, front, and sides of the Digital Voice Recorder, and identifies the Recorder’s connectors, indicators, and controls. Input jack Built-in for external microphone microphone Connection LEFT SIDE RIGHT SIDE FRONT point for PLAY/STOP...

  • Page 15: Safety Considerations

    DIGITAL VOICE RECORDER 2.4 Safety Considerations Here are some things you need to know before you use the Digital Voice Recorder: • Do not place or use the Recorder in or near any location where the temperature might rise above 104˚F (40˚C), including but not limited to: –...
  • Page 16 CHAPTER 2: Introduction • Do not use the Recorder while walking or while operating a car or other machinery. • The Recorder contains magnetic parts, so do not place or use it near credit or debit cards, room-key or security cards, airline tickets, computer diskettes, and other items that carry magnetically encoded information.

  • Page 17: Installing Or Replacing Batteries

    DIGITAL VOICE RECORDER 3. Installing or Replacing Batteries CAUTION! Make sure that the Recorder is set to STOP (not recording or playing back anything) when you do this. Otherwise, you could erase previously recorded messages and degrade the Recorder’s performance. To install the included AAA batteries in your Digital Voice Recorder, or to replace them with new batteries when the original ones fail, take these steps:...
  • Page 18 CHAPTER 3: Installing or Replacing Batteries 2. Load two batteries in the compartment, matching the positive and negative terminals of the batteries to the Recorder’s terminals as marked in the compartment. Be sure to use alkaline batteries. Do not use batteries of two different types together. 3.
  • Page 19 DIGITAL VOICE RECORDER 4. Press the Recorder’s PLAY/STOP pushdial or its REC/STOP button to check the remaining battery capacity. The Recorder’s LCD should show one of these indications: Half charge Full charge No charge Low charge...
  • Page 20 If the polarities are correct but the LCD still doesn’t light, the Recorder is probably broken or defective; remove the batteries and call Black Box Technical Support. Batteries should last for approximately 10 hours of total recording time, or 8 hours of total earphone-playback time at volume 5, or 6.5 hours of total speaker-playback...

  • Page 21: Recording

    DIGITAL VOICE RECORDER 4. Recording This chapter assumes that you’ll be using the Digital Voice Recorder’s built-in condenser microphone. If you want to record with the included external microphone, plug it into the microphone jack on top of the Recorder. If you want to record to or from some other external device, see Chapter 7 for the additional instructions for attaching these devices and recording with them.

  • Page 22: Basic Recording

    CHAPTER 4: Recording 4.1 Basic Recording To record voice messages with the Digital Voice Recorder, take these steps, referring to Figure 2-1 in Section 2.3 to see where the Recorder’s components are: CAUTION! Before attempting to record anything important, make several sample recordings to familiarize yourself with how the Recorder works.
  • Page 23 DIGITAL VOICE RECORDER 3. Point the microphone toward the sound source and press and hold REC/STOP until recording starts: The message number, the oval “R” recording symbol, and the abbreviation “REC” will appear on the LCD alongside the symbols that were already there (including the file letter, the “SP”/“LP”...
  • Page 24 CHAPTER 4: Recording 4. When you’ve finished recording, press REC/STOP again. If no other buttons are pressed for one minute after you stop recording, the Recorder will shut itself OFF automatically. If your batteries ever become fully discharged while you are recording, the “BATT” symbol on the LCD will begin blinking to warn you, and then the Recorder will automatically shut itself OFF.

  • Page 25: Selecting The Recording Mode

    DIGITAL VOICE RECORDER 4.2 Selecting the Recording Mode The default recording-mode selection for the Digital Voice Recorder is SP (slow play). In SP mode, the Recorder can record high-quality sound for up to 4 hours and 18 minutes. If you need it to record for a longer time and sound quality isn’t as important, you can press the MODE/PAUSE button (labeled “MODE”) on the front of the Recorder to set it to LP (long play)

  • Page 26: Other Recording Functions

    CHAPTER 4: Recording 4.3 Other Recording Functions 4.3.1 P AUSING While the Digital Voice Recorder is recording, you can pause the recording by pressing the MODE/PAUSE button on the front of the Recorder. The word “PAUSE” will begin to flash in the Recorder’s LCD to indicate that the recording is paused.

  • Page 27: Automatic Recording (Using The Ars)

    DIGITAL VOICE RECORDER 4.3.2 A ARS) UTOMATIC ECORDING SING THE In its factory-default setting, the Digital Voice Recorder records continuously until it is paused or stopped. If you’d rather, you can set the Recorder to record only when it detects a voice or other prominent sound, in order to preserve your batteries and maximize your recording time.

  • Page 28: Displaying The Remaining Recording Time

    CHAPTER 4: Recording 4.3.3 D ISPLAYING THE EMAINING ECORDING To see how much recording time is left, press the FILE button on the right side of the Digital Voice Recorder while the recording is in progress. The letters “RE” and a readout of the remaining time in minutes and seconds will appear on the Recorder’s LCD.

  • Page 29: Monitoring The Recording

    DIGITAL VOICE RECORDER 4.3.4 M ONITORING THE ECORDING If you want to listen to how a recording sounds as you’re recording it, you can plug the included earphone into the earphone jack on the left side of the Digital Voice Recorder.

  • Page 30: Playback

    CHAPTER 5: Playback 5. Playback This chapter assumes that you’ll be using the Digital Voice Recorder’s built-in speaker. If you want to play back through an external device, see Chapter 7 for the additional instructions for attaching these devices and playing back through them.
  • Page 31 DIGITAL VOICE RECORDER message in the currently selected file.) The message number and the word “PLAY” will appear on the LCD, and the “pie slice” operating symbol in the upper right will begin to rotate. Two seconds into the playback, the word “PLAY” will be replaced by a display of the message’s elapsed playing time in minutes and seconds.
  • Page 32 CHAPTER 5: Playback 3. When you’re finished listening to your recorded messages, press PLAY/STOP or REC/STOP to stop playback. The number of the last message you played back will be displayed on the LCD. If no other buttons are pressed for one minute after you stop playback, the Recorder will shut itself OFF automatically.

  • Page 33: Other Playback Functions

    DIGITAL VOICE RECORDER Do not remove the Recorder’s batteries while playback is in progress—you could erase previously recorded messages and degrade the Recorder’s performance. Make sure the Recorder is set to STOP (not recording or playing back anything) when you remove or replace batteries.

  • Page 34: Fast Forwarding And Rewinding

    CHAPTER 5: Playback 5.2.1 F ORWARDING AND EWINDING URING LAYBACK If you want to skip rapidly through your recorded messages during playback, turn and hold the pushdial toward FAST FORWARD to move forward or toward REWIND to move backward. The message number and/or playing time displayed on the LCD will correspondingly increase or decrease.

  • Page 35: Scan Playing

    DIGITAL VOICE RECORDER 5.2.3 S LAYING You might want to do this if you’ll know a message when you hear it, but you don’t remember what the number of the message is. Either while the Recorder is stopped (not recording or playing back anything) or during playback, if you press and hold the PLAY/STOP pushdial for more than 2 seconds, the Recorder will start to “scan play”: skip to the next message in numeric...

  • Page 36: Scan Searching

    CHAPTER 5: Playback 5.2.4 S EARCHING To search through a large volume of messages, press and release FAST FORWARD or REWIND repeatedly during playback. This causes the Recorder to “scan- search” forward or backward through the messages: It plays 1-second message samples after skipping ahead or back by ever-increasing intervals: 5 seconds, then 10 seconds, then 20 seconds, and so on.

  • Page 37: Repeating The Playback Of A Message

    DIGITAL VOICE RECORDER 5.2.6 R EPEATING THE LAYBACK OF A ESSAGE Press the FILE button during playback and hold it for at least 2 seconds to make the Recorder indefinitely repeat the playback of the current message. (The LCD will begin alternately displaying the message number and the letters “RP”.) Press FILE again, or press the PLAY/ STOP pushdial, to resume normal playback and move...

  • Page 38: Erasing

    CHAPTER 6: Erasing 6. Erasing Be very careful as you work with the erase functions, even though they are only effective when the Digital Voice Recorder is stopped (not recording or playing back anything). As you use this chapter, refer to Figure 2-1 in Section 2.3 to see where the Recorder’s controls, connectors, and indicators are.
  • Page 39 DIGITAL VOICE RECORDER message. At this point, you can confirm that you’ve selected the message you wanted to by pressing the PLAY/STOP pushdial and listening to a playback of the message; press PLAY/STOP again to end the playback. 3. Press and hold the ERASE button for more than one second.

  • Page 40: Erasing An Entire File

    CHAPTER 6: Erasing 6.2 Erasing an Entire File To erase an entire message file in the Digital Voice Recorder’s memory, take these steps, watching the LCD carefully and making sure to start with the Recorder turned off: 1. Move the HOLD switch to OFF (down), then press the REC/STOP button to turn the Recorder on.
  • Page 41 DIGITAL VOICE RECORDER its messages will remain in the Recorder’s memory.

  • Page 42: Using The Recorder With External Equipment

    CHAPTER 7: Using the Recorder with External Equipment 7. Using the Recorder with External Equipment CAUTION! As with basic self-contained recording (see Chapter 4), we recommend that before you attempt to record anything important to or from an external device, you make several sample recordings to familiarize yourself with how the Recorder and the device work together.
  • Page 43 DIGITAL VOICE RECORDER 3. Run the included 11.8" (30-cm) phone cord from the Recorder’s included telephone adapter to the telephone’s phone-line jack. 4. Run the included audio cable from the telephone adapter to the microphone jack on top of the Recorder.
  • Page 44 CHAPTER 7: Using the Recorder with External Equipment Existing phone cable Included Included phone phone cord adapter Included audio cable Figure 7-1. Connecting a telephone.

  • Page 45: Recording From An External Electronic Audio Source

    DIGITAL VOICE RECORDER 7.2 Recording from an External Electronic Audio Source To record to the Digital Voice Recorder from an external audio source device such as a radio, CD player, home stereo system, etc., take these steps (refer to the device’s own manual for information about its I/O ports and user controls and how to operate the device): 1.
  • Page 46 CHAPTER 7: Using the Recorder with External Equipment 3. Set the volume on the source device to its medium setting. Set the Recorder’s volume to 5. If the volume level of the recording isn’t important, leave the Recorder’s volume set to 5 for the duration of the recording.
  • Page 47 DIGITAL VOICE RECORDER Included audio cable Audio-source device Figure 7-2. Connecting an external audio source.

  • Page 48: Playing Back To An External Recorder

    CHAPTER 7: Using the Recorder with External Equipment 7.3 Playing Back to an External Recorder To play back from the Digital Voice Recorder to an external audio recording device such as a tape recorder or DAT recorder, take these steps (refer to the device’s own manual for information about its I/O ports and user controls and how to operate the device): 1.
  • Page 49 DIGITAL VOICE RECORDER 4. Press the PLAY/STOP pushdial on the right side of the Recorder to turn on the Recorder. Turn on the external recording device and begin recording with it (on most tape recorders, you will need to press RECORD and PLAY buttons simultaneously).

  • Page 50: Using The Recorder With A Pc

    CHAPTER 7: Using the Recorder with External Equipment 7.4 Using the Recorder with a PC The Digital Voice Recorder comes with a mini CD-ROM containing Jet Voice Mail software. With Jet Voice Mail, you’ll be able to edit and record messages and send them to people using voice mail or email.
  • Page 51 DIGITAL VOICE RECORDER Included audio cable Figure 7-4. Connecting a PC’s sound card. To install the Jet Voice Mail software on the computer, take these steps: 1. Power up the computer and put the Jet Voice Mail CD-ROM in the computer’s CD or DVD drive. 2.
  • Page 52 CHAPTER 7: Using the Recorder with External Equipment 5. A setup wizard will appear. After it starts running, click “Next” to continue, then press “Close” to exit the setup. 6. An icon for Jet Voice Mail will now appear on your screen.

  • Page 53: Preventing Unintended Changes In Operation

    DIGITAL VOICE RECORDER 8. Preventing Unintended Changes in Operation If you have to handle or store the Digital Voice Recorder in conditions in which it will be likely that its buttons and other controls will be pressed accidentally—for example, if you have to keep it in a pocket or portable container, or carry it in a crowded trade show—it is probably a good idea to set it so that it can’t be unintentionally interrupted or turned ON or OFF.
  • Page 54 CHAPTER 8: Preventing Unintended Changes in Operation its PLAY/STOP pushdial will have no effect other than to briefly cause the word “HOLD” and a display of the remaining battery charge to appear on the LCD. If left alone, the Recorder will eventually turn itself OFF and will not be able to be turned back ON, as above.

  • Page 55: Troubleshooting

    DIGITAL VOICE RECORDER 9. Troubleshooting 9.1 Things to Try Here are a few problems that some people have with the Digital Voice Recorder and some possible causes and solutions for them. NOTE In general, when the Recorder begins operating abnormally or its LCD starts looking strange, try replacing its batteries.
  • Page 56 CHAPTER 9: Troubleshooting The Recorder won’t play back a message. 1. The HOLD switch might be set to ON. Move it to OFF. 2. There might not be a message recorded in the slot you’ve selected. Check the message number. 3.

  • Page 57: Problems Using The Recorder With Apc

    DIGITAL VOICE RECORDER 9.1.2 P ROBLEMS SING THE ECORDER WITH A Here are some problems that can arise if you connect the Recorder to a PC and use it with the included Jet Voice Mail software as described in Section 7.4. The software is installed, but the record/playback menu won’t come up.
  • Page 58 CHAPTER 9: Troubleshooting There’s too much noise during playback. 1. The volume of the recording might be too high. Check what the volume setting of the Recorder is now (and was when the recording was made). 2. If the volume seems to be set correctly, there might be some other problem with your sound card.

  • Page 59: Calling Black Box

    If you determine that your Digital Voice Recorder is malfunctioning, do not attempt to alter or repair it. It contains no user-serviceable parts. Contact Black Box Technical Support at 724-746-5500. Before you do, make a record of the history of the problem.

  • Page 60: Shipping And Packaging

    Recorder: • Package it carefully. We recommend that you use the original container. • Before you ship the unit back to Black Box for repair or return, contact us to get a Return Authorization (RA) number. If you return the Recorder, make sure to include everything you received with it.
  • Page 61 NOTES...
  • Page 62 © Copyright 2001. Black Box Corporation. All rights reserved. 1000 Park Drive • Lawrence, PA 15055-1018 • 724-746-5500 • Fax 724-746-0746...

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