Faqs - Asus E3194 Installation Manual

4. If the problem comes from computer virus infection or files corruption, follow
the instructions below to fix the problem.
a. Enter the operating system in safe mode and do a full system virus scan
using an anti-virus application.
b. Contact the operating system company for further support.
c. If the previous instructions fail to fix the problem, you may need to format
your hard disk drive and reinstall a new operating system.
3.2.4

FAQs

Q1: The memory reported in POST is different from the memory installed.
A1: The memory reported difference may result from defective memory modules
or incorrect DIMM installation. Make sure the DIMMs are in good condition
and the DIMMs are installed correctly. Refer to the motherboard user guide
for details. If you install 4.0 GB memory and it reports 3.X GB, it is normal.
Q2. The system cannot detect the floppy disk drive, but the floopy disk stays lit.
A2: The floopy disk cables are mis-isntalled. Make sure the the red stripe on the
cable(pin1 end) and should match pin1 on the floppy disk drive.
Q3: Fail to enter the operating system after the USB flash disk or external hard
dsik drives.
A3: When the system detects USB flash disk or USB interface hard disks, it may
change the booting device priority. Remove the USB devices and restart the
system.
Q4: When installing Windows XP, it fails to locate the hard disk drives installed to
the RAID controller.
A4: Windows XP does not include the RAID controller driver so the hard disk
drives are not detected. Copy the RAID controller driver to a floppy disk and
when boot the system with the Windows XP disk, press <F6> to read the
driver from the floppy disk. Refer to the motherboard user guide for details.
3-6 Chapter 3: Troubleshooting