Panasonic DMP-BD55 Operating Instructions Manual page 32

TV screen and video (continued)
Video is not output in high
definition.
Status messages do not appear.
The 4:3 aspect ratio picture
expands left and right.
Screen size is wrong.
There is a lot of after-image
when playing video.
There is no apparent change in
picture quality when adjusted
with the "Picture" menu in the
on-screen menu.
The masked-off area is masked
in gray.
Still pictures (JPEG) do not
playback normally.
Sound
No sound.
Low volume.
Distorted sound.
Cannot hear the desired audio
type.
Cannot switch audio.
HDMI connections
The images from this unit do
not appear on the television.
Picture is distorted.
Jittering occurs.
The 4:3 aspect ratio picture
expands left and right.
Screen size is wrong.
When playing DVD-Video using
progressive output, one part of
the picture momentarily
appears to be doubled up.
No sound.
Low volume.
Distorted sound.
Cannot hear the desired audio
type.
RQT9245
32
≥High definition video cannot be output through the VIDEO OUT terminal.
≥Confirm that the "HDMI Video Mode", "HDMI Video Format", and "Component Resolution" in
the Setup menu are set properly.
≥The video output resolution is restricted to "576p/480p" when DVD-Video discs, DivX and BD-Video
discs recorded at a rate of 50 field per second are output from the COMPONENT VIDEO OUT
terminals.
≥Select "Automatic" in "On-Screen Messages" in the Setup menu.
≥Use the television to change the aspect. Refer to your television's operating instructions.
≥When using a component video cable, set "Progressive" to "Video". If the situation is not
restored after that, set "TV Aspect" to "4:3 Pan & Scan".
≥Turn "3D NR" or "Integrated NR" off if it is on.
≥The effect is less perceivable with some types of video.
≥If the "Screen Saver Function" in the Setup menu is set to "Off", the masked-off area is
displayed in black.
The images that were edited on the PC, such as Progressive JPEG, etc., may not playback.
≥Check the connections and the "Digital Audio Output" settings. Check the input mode on the
amplifier/receiver if you have connected one.
≥Press [AUDIO] to select the audio.
≥Turn off "V. Surround" in the following cases.
– When using discs that do not have surround sound effects such as Karaoke discs.
– When playing bilingual broadcast programs.
≥[BD55] When the unit is connected to an amplifier/receiver with the AUDIO OUT terminal, set
"Analog Audio Output" and match multi channel speaker settings. If these are not set
properly, the audio is not output correctly.
≥[BD55] When connected to an amplifier/receiver or any other devices using both AUDIO OUT
terminal and HDMI AV OUT terminal, the audio from AUDIO OUT terminal may not be output
with the desired audio depending on the specifications of the connected devices, etc. Set
"HDMI Audio Output" to "Off", when you output multi-channel surround sound from AUDIO
OUT terminal.
≥The sound effects (Re-master, V. Surround, etc.) will not work when the bitstream signal is
output from the HDMI AV OUT terminal or the DIGITAL AUDIO OUT terminal.
≥[DivX] Audio may not be output depending on how files were created.
≥There are discs for which audio cannot be changed because of how the disc was created.
≥When connecting an amplifier/receiver using a coaxial cable ([BD55]), optical digital audio
cable or an HDMI cable, you cannot switch the audio if "Dolby D/Dolby D +/Dolby TrueHD" or
"DTS/DTS-HD" is set to "Bitstream". Set "Dolby D/Dolby D +/Dolby TrueHD" or "DTS/
DTS-HD" to "PCM" or connect using AUDIO OUT terminal.
≥Press [∫] and [1] (PLAY) simultaneously on the unit for more than 5 seconds to shift to more
compatible mode with HDMI equipment. However, Dolby Digital Plus, Dolby TrueHD, and
DTS-HD audio are not output in bitstream. To output the bitstream, select "Default Settings"
to restore the factory presets and make proper settings.
≥To output video from a device connected with an HDMI cable, set "HDMI Video Mode" to "On"
in the Setup menu.
≥Picture may not be seen when more than 4 devices are connected with HDMI cables.
Reduce the number of connected devices.
≥When "24p Output" is set to "On", HDMI authentication takes place where 24p images switch
to other images, and a black screen is displayed.
≥When "24p Output" is set to "On", jittering may occur while playing DVD-Video. In this case,
turn "24p Output" to "Off".
≥Change "TV Aspect" type to "16:9".
≥When you use the HDMI AV OUT terminal for video output, follow the steps below for setting.
1 Connect this unit to the TV with any cable except the HDMI cable.
2 When you connect with the Component Video cable, set "HDMI Video Mode" to "Off" and
"Component Resolution" to "576i/480i" in the Setup menu.
≥Audio may not be heard when more than 4 devices are connected with HDMI cables.
Reduce the number of connected devices.
≥The sound effects will not work when the bitstream signal is output from the HDMI AV OUT
terminal or the DIGITAL AUDIO OUT terminal.
≥To output audio from a device connected with an HDMI cable, set "HDMI Audio Output" to
"On" in the Setup menu.
≥Depending on the connected equipment, the sound may be distorted if this unit is connected
with an HDMI cable.
≥When "BD-Video Secondary Audio" is set to "On", Dolby Digital Plus, Dolby TrueHD, and
DTS-HD are converted to 48 kHz Dolby Digital or DTS Digital Surround and output. LPCM
7.1 channel audio is converted to 5.1 channel audio. In this case, set the "BD-Video
Secondary Audio" to "Off".
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