Limited Two-Year Warranty - FWE R SERIES Operating Instructions Manual

FWE REFRIGERATORS AND FREEZERS
LIMITED TWO YEAR WARRANTY
FWE / Food Warming Equipment Company, Inc. (Seller) warrants to the original purchaser,
subject to the exceptions and conditions below, that FWE manufactured equipment shall be
free from defects in material or factory workmanship, under ordinary use for the purpose for
which it is designed. The effective warranty period is as follows:
PARTS: Seller will furnish without charge to the original purchaser, FOB Sellers' factory,
replacement parts for repairs to all new standard catalog products and factory custom /
modified units, which in Seller's sole judgement, prove defective in materials or workmanship
under normal and proper use with the reserved right to request the return of any part claimed
to be defective, prior to issuing replacement part or authorizing warranty service, for a period
of two (2) years from date of original shipment from Seller's plant, except for equipment used
in a Correctional Environment / Facilities, which is warranted for a period of one (1) year
from date of original shipment from Seller's plant.
LABOR: Seller's labor warranty shall be performed by a Seller-approved Service Agency who
must contact Seller to obtain a Warranty Service Authorization (WSA) number prior to
performing any repairs. If service is required during overtime periods, the difference between
overtime and standard labor rates shall be paid by the purchaser. Seller does not assume any
responsibility for any charges not expressly authorized, incidental to the repair or replacement
of equipment covered by this warranty, nor charges exceeding, in Sellers sole judgement,
normal and customary amounts. Only approved travel charges will be allowed. Seller's labor
warranty shall be from the date of original shipment date from Seller's plant for a period of one
(1) year, except for equipment used in a Correctional Environment / Facilities which is
warranted for a period of six (6) months.
This warranty is for normal usage and does not apply to any product or parts thereof that have
been misused, altered, or where Seller's operating instructions or specific voltage is not
observed; nor shall this warranty apply to defective products or parts resulting from accident
following date of original shipment, nor extend to or cover removal, installation, reinstallation or
calibration, or service calls or cost of repairs undertaken by a customer. This warranty is also
subject to the following:
1.] Customer returning the warranty registration card, accompanying Sellers original
shipment, to Seller within thirty (30) days of receipt;
2.] Giving immediate notice of any allegedly defective part or product to Seller; and
3.] Customer, at Sellers request, returning said defective parts or product to Seller.
This is the sole warranty applicable to the merchandise. It is expressly understood that Seller's
liability hereunder is limited to the repair or replacement, at Seller's option, of products or parts,
defective materials or workmanship as provided above. Seller's judgement as to the cause and
nature of any defect will be final.Seller shall in no case be responsible for special or con-
sequential damages or any other obligation or liability with respect to products sold by Seller.
This warranty, as stated above, applies to equipment installed in the Continental United States.
FWE equipment installed outside the Continental United States shall carry parts coverage
only. All labor costs are approved on a discretionary basis, based on like repairs in the
Continental U.S. This warranty shall stand in whole or in part as allowed by law. Any exclusion
of a part of this warranty, as may be allowed by law, shall not void balance of warranty.
This is a limited warranty pursuant to the Consumer Product Warranties Act, 15 U.S. Code. section 2303.
© 2004 Food Warming Equipment Co., Inc.
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