Owner Information - Subaru Forester 2014 Quick Reference Manual

Subaru Delivery Checklist

Owner Information

VEHICLE ID #
DELIVERY DATE
OWNER NAME
OWNER NAME
Owner Resources & Warranty
q Present the Subaru Owner Manual and Quick Reference Guide (detailed review in
"Operation and Controls" section)
Review Subaru Roadside Assistance, owner cards and provide
q
Toll-Free Number 1-800-261-2155
q
Explain 3/36 BASIC warranty / 5/60 powertrain warranty / explain wear items and
adjustments / PZEV (if applicable) / review rust perforation warranty / tire warranty
q
Review service and maintenance schedules and terms explain normal
vs. extreme schedules (if applicable)
q
Review new owner's MY.SUBARU.COM website
q
Review the Subaru Mastercard program from CHASE and explain the card benefits
q
Explain dealership's new owner follow up procedure
Customer Signature
q
Review dealership service department location, payment options and hours of operation
q
Introduce the Subaru Service Advisor and provide their business card
q
Explain dealership service appointment scheduling and early morning service
drop off procedures
q
Review dealership parts department location and hours
Vehicle Condition
q
Exterior condition approval (new owner indicates exterior of vehicle is clean & undamaged)
q
Interior condition approval (new owner indicates interior of vehicle is clean and undamaged)
q
Operational condition approval (new owner has driven vehicle and approves it is ready
for delivery)
new owner signature
sales consultant signature
sales manager signature
1353095_14a_Subaru_Forester_QRG_021913.indd 37
Fold back and remove this
checklist from the QRG.
Place this completed
checklist in the deal jacket
for future reference. Additional
copies of this checklist can
be made by photocopying.
2/19/13 9:34 AM