Pacific Digital U-30109 User Manual page 2

Thank you for purchasing a Pacific Digital product. In this manual, you will find
information designed to help you understand the capability of your new Pacific Digital
drive, as well as a step-by-step explanation of how to install your product.
PACIFIC DIGITAL TECHNICAL SUPPORT
Our technical support staff is ready to assist you with any problem you may have with
your PDC product. Our hours of operation are Monday – Friday 7:00 AM to 6:00 PM
Pacific time.
You can contact Pacific Digital Technical Support at:
E-Mail: Support@PacificDigital.com
Internet: http://www.PacificDigital.com
Telephone: (949) 477-5715 or (888) 999-0732
Fax: (949) 252-9397
TROUBLESHOOTING GUIDELINES
Having trouble with your PDC Drive? Want to know more about how it works?
Check the list of common questions provided in this manual; you may find the
answers you need. If you don't, or if the problem persists, Please visit Pacific Digital
online at www.PacificDigital.com
please contact PDC Technical Support.
CALLING PDC FOR ASSISTANCE
If you need to get in touch with the PDC Technical Support Department, please have
the following information on hand when you call:
Your Customer ID or Name, Address and Phone Number.
Your PDC Product Model and Serial Number.
Your Computers CPU, RAM, and Hard drive.
For more information about our products go to our website at
http://www.PacificDigital.com
(NOTE: Pacific Digital drives are warranted for a period
of One (1) year. You must keep your receipt readily available.
Pacific Digital will NOT replace under Warranty products for
ANY reason without a receipt).
Thank You
to view our online FAQs, if you still need assistance
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