Roku Streaming Stick - Insignia NS-29D310NA15 User Manual

Problem Solution
Control buttons
• Make sure that the Button Lock
do not work.
• Unplug the power cord, wait a
TV keeps
• Make sure that the sleep timer
turning off.
A retail banner
• You selected "Retail Mode"
is displayed.

Roku Streaming Stick

Problem Solution
I cannot see a
• Make sure that your TV is
picture on
my TV.
• Make sure that the Roku
• Make sure that the you have
• Try adjusting the picture
76
option is set to Off. See
"Locking control buttons" on
page 61.
few seconds, then plug the cord
back in and turn on your TV.
is not turned on. See "Setting
the sleep timer" on page 68.
when you ran the TV setup
wizard. Reset your TV to the
factory defaults, then select
Home Use Mode on the What is
your viewing environment
screen. See "Restoring settings
to the defaults" on page 70.
turned on.
Streaming Stick is securely
connected to the purple
HDMI 2(MHL) jack. See
"Connecting a Roku Streaming
Stick" on page 23.
selected HDMI2 (Roku) as the
video input source. See
"Selecting the video input
source" on page 40.
settings on your TV. See
"Adjusting the TV picture" on
page 52.
www.insigniaproducts.com
Problem Solution
I cannot hear
• Make sure that the you have
sound.
selected HDMI2 (Roku) as the
video input source. See
"Selecting the video input
source" on page 40.
• If you are using external
speakers, a sound bar, or a
home theater system, make
sure that the audio cables are
connected securely. See
"Connecting external speakers
or a sound
• If you are using external
speakers, a sound bar, or a
home theater system, make
sure that the volume is turned
up and not muted.
• If you are using external
speakers, a sound bar, or a
home theater system, make
sure that you have selected the
correct output mode.
• Try adjusting the audio settings
on your TV. See
sound
I cannot
• Make sure that there are no
connect to my
obstructions, like cement walls,
wireless
between your Roku Streaming
network.
Stick and your wireless router.
• Make sure that you have
selected the correct wireless
router name on the "Wireless"
screen.
• If your network requires a
password, make sure that you
have entered the correct
password. Passwords are case
sensitive.
• If you have turned off SSID
broadcasting on your wireless
router, select "My network is not
shown" on the "Wireless"
screen.
• If you are not getting three or
more signal-strength bars
above your wireless network,
adjust the location of your
wireless router.
I cannot stream
• Make sure that you have a
Netflix movies
Netflix unlimited streaming
through my
membership. Membership is
Roku Streaming
required to instantly watch
Stick.
movies and TV episodes
streaming from Netflix.
I cannot watch
• Not all channels are available in
all channels
Canada.
through my
Roku Streaming
Stick.
Insignia 29" LED TV
bar" on page 33.
"Adjusting
settings" on page 55.