Common Postscript Problems - Samsung SCX-6555N Service Manual

4.2.2.9 Common PostScript problems

The following situations are PS language specific and may occur when several printer languages are being
used.
Problem
PostScript file cannot
be printed.
"Limit Check Error"
message appears.
A PostScript error page
prints.
The optional tray is not
selected in the driver.
The machine does not
staple correctly when
printing more than
one copy from Acrobat
Reader with a collate
option. (only in Window/
Macintosh)
The machine does not
staple correctly when
printing more than one
copy with a collate
option. (only in
Linux)
Service Manual
CÓPIA NÃO CONTROLADA
Alignment & Troubleshooting
Possible Cause
The PostScript driver may not
be installed correctly.
The print job was too complex.
The print job may not be
PostScript.
The printer driver has not been
configured to recognize the
optional tray.
It might take longer to print
when you print a PDF file as an
image.
Turning off collation options on
applications (including CUPS
pstops collation option) may
solve this problem.
CÓPIA NÃO CONTROLADA
• Install the PostScript driver, referring to the
Software Section.
• Print a configuration page and verify that the
PS version is available for printing.
• If the problem persists,
You might need to reduce the complexity of the
page or install more memory.
Make sure that the print job is a PostScript job.
Check to see whether the software application
expected a setup or PostScript header file to be
sent to the machine.
Open the PostScript driver properties, select
the Device Settings tab, and set the Tray option
of the Installable Options section to Installed.
Try to print with the latest Adobe Reader
program or print with turning on "Print as
Image" option from Acrobat printing options. It
might take longer to print when you print a PDF
file as an image.
If you want to use the collation option, go to
printer driver's advanced option and turn the
collation on.
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Solution
Samsung Electronics