Motorola MOTORAZR2 V8 Service Manual
  1. Manuals
  2. Brands
  3. Motorola Manuals
  4. Cell Phone
  5. MOTORAZR2 V8
  6. Service manual
Motorola MOTORAZR2 V8 Service Manual

Motorola MOTORAZR2 V8 Service Manual

Hide thumbs Also See for MOTORAZR2 V8:
Table of Contents

Advertisement

Quick Links

Download this manual See also: Owner's Manual, User Manual
Level 1 and 2 Service Manual
6809511A13-O
2
MOTORAZR
V8
GSM 850/900/1800/1900 MHz EDGE, GPRS

Advertisement

Table of Contents
loading

Related Manuals for Motorola MOTORAZR2 V8

Summary of Contents for Motorola MOTORAZR2 V8

  • Page 1 Level 1 and 2 Service Manual 6809511A13-O MOTORAZR GSM 850/900/1800/1900 MHz EDGE, GPRS...
  • Page 2 MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under license.

  • Page 3: Table Of Contents

    1 and 2 Contents Level 1 and 2 Service Manual Contents MOTORAZR 2 V8 6809515A95-O Contents Introduction ................. 5 Product Identification .
  • Page 4 Contents MOTORAZR 2 V8 July 18, 2007 6809515A95-O...

  • Page 5: Introduction

    Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs that allow customers to meet requirements for reliable, continuous communications. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager. Product Identification Motorola products are identified by the model number on a label usually located under the battery.

  • Page 6: Computer Program Copyrights

    The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted...

  • Page 7: Warranty Service Policy

    When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question.
  • Page 8 Replacement Parts Service Division (RPSD) Order replacement parts, test equipment, and manuals from RPSD. U.S.A. Outside U.S.A. Phone: 800-422-4210 Phone: 847-538-8023 FAX: 800-622-6210 FAX: 847-576-3023 Website: http://businessonline.motorola.com EMEA Phone: 49 461 803 1404 Website: http://emeaonline.motorola.com Asia Phone: 65 648 62995 Website: http://asiaonline.motorola.com...

  • Page 9: Specifications

    Level 1 and 2 Service Manual Specifications Specifications General Function Specification 824-848 MHz Tx Frequency Range GSM 850 869-893 MHz Rx 880-915 MHz Tx (with EGSM) Frequency Range GSM 900 925-960 MHZ Rx 1710-1785 MHz Tx Frequency Range DCS 1800 1805-1880 MHz Rx 1850-1910 MHz Tx Frequency Range PCS 1900...
  • Page 10 Specifications MOTORAZR 2 V8 Speech Coding Function Specification Frame Duration 20 ms Block Length 260 bits Classes Class 1 bits = 182 bits; Class 2 bits = 78 bits Bit Rate with FEC Encoding 22.8 kbps July 18, 2007 6809515A95-O...

  • Page 11: Product Overview

    Level 1 and 2 Service Manual Product Overview Product Overview MOTORAZR 2 V8 telephones represent the thinnest, compact and lightweight global system for mobile communications (GSM) general packet radio service (GPRS) wireless application protocol (WAP)-enabled mobile phones. The V8 phones incorporate an improved user interface for easier operation, allows multimedia message service (MMS) messaging, and includes personal information manager (PIM) functionality.
  • Page 12 Product Overview MOTORAZR 2 V8 • 240 x 320 262K TFT Main Display (2.2"), external display (2.0") • 2.0 megapixel VGA CMOS Camera (1600 x 1200 pixels) • Polyphonic Speaker • Messaging: SMS, MMS, WV • Audio CODECs: Windows WMA plus Janus DRM, MP3, AAC, AAC+, eAAC+, •...
  • Page 13 Level 1 and 2 Service Manual Product Overview Speaker Dependent Voice Activation and Voice Note Recording Voice tags can be used for voice dialing up to 20 phone numbers in the phone book and for creating up to 5 voice shortcuts for menu items. The phone must be “trained” by the voice tag being read into the phone’s memory twice before it is recognized.
  • Page 14 Product Overview MOTORAZR 2 V8 Simplified Text Entry There are three different ways to enter text using the phone keypad: • iTAP™ predictive text entry. Press a key to generate a character and a dynamic dictionary uses this to build and display a set of word or name options.

  • Page 15: General Operation

    Level 1 and 2 Service Manual General Operation General Operation Controls, Indicators, and Input / Output (I/O) Connections The V8 controls are located on the sides of the flip and on the keypad. See Figure 1. Right Soft Key Voice Command Key Left Soft Key Clear/Back Key Volume Keys...
  • Page 16 General Operation MOTORAZR 2 V8 The V8 phone has a large external display on the outside of the flip. The phone’s charging indicator, camera lens, and Bluetooth indicator are also located on the flip along with other external controls. The phone has a micro USB port, located on the left side of the phone.
  • Page 17 Level 1 and 2 Service Manual General Operation Indicators, in the form of icons, display on the LCD. Figure 3 shows some of the icons that display on the LCD. Service Provider Date 10/15/2008 Clock Feature Icons 10:10AM Left Soft Key Right Soft Key Options Main Menu...
  • Page 18 General Operation MOTORAZR 2 V8 3 Bluetooth™ Indicator – Shows Bluetooth power, connection, and discoverable status as follows: solid blue = Bluetooth powered on solid green = Bluetooth connected flashing blue = Bluetooth discoverable mode 4 Messaging Presence Indicator – Shows your instant messaging (IM) status.

  • Page 19: Battery Function

    Level 1 and 2 Service Manual General Operation Battery Function Battery Gauge The telephone displays a battery level indicator icon in the idle screen to indicate the battery charge level. The gauge shows four levels: 100%, 66%, 33%, and Low Battery.
  • Page 20 General Operation MOTORAZR 2 V8 July 18, 2007 6809515A95-O...

  • Page 21: Tools And Test Equipment

    0-00-00-40877 Keypad Tab Bend Fixture 1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) at (800) 422-4210 or FAX (800) 622-6210; Internationally, AAD can be reached by calling (847) 538-8023 or faxing (847) 576-3023. 2. Not available from Motorola. To order, contact Hewlett Packard at (800) 452-4844.

  • Page 22: Disassembly

    Disassembly Disassembly The procedures in this section provide instructions for the disassembly of V8 telephones. Tools and equipment used for the phone are listed in Table 1, preceding. Many of the integrated devices used in this equipment are vulnerable to damage from electrostatic discharge (ESD).
  • Page 23 Level 1 and 2 Service Manual Disassembly Pull the tab on the label near the hinge, then remove the battery from the phone. See Figure 2. Battery v463225 Figure 2. Removing the Battery There is a danger of explosion if the Lithium Ion battery is replaced incorrectly. Replace only with the same type of battery or equivalent as recommended by the battery manufacturer.

  • Page 24: Removing And Replacing The Subscriber Identity Module (Sim)

    Disassembly Removing and Replacing the Subscriber Identity Module (SIM) Remove the battery cover and battery as described in the procedures. Slide the SIM card out of the SIM holder, as shown in Figure 3. v470114 Figure 3. Removing the SIM Carefully lift the SIM from the phone.

  • Page 25: Removing And Replacing The Rear Housing

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Rear Housing This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage. Remove the battery cover, battery, and SIM as described in the procedures. In addition to 2 screws, the rear housing assembly is fastened with plastic latches.
  • Page 26 Disassembly Use the T-5 driver to remove the two housing screws under the bumper pad (see Figures 5 and 6). V462594 Figure 5. Removing the Bumper Housing screw Housing screw V458596 Figure 6. Removing the Rear Housing Screws July 18, 2007 6809515A95-O...
  • Page 27 Level 1 and 2 Service Manual Disassembly Release the first housing latch by inserting the flat edge of the plastic disassembly tool near the USB connector on the rear housing. v470116 Figure 7. Removing the Rear Housing Latches Slide the tool between the rear housing and front housing along the perimeter to release remaining housing snaps.
  • Page 28 Disassembly 11. Align the housing latches with the corresponding openings on the front housing. Gently press the housings together until the catches snap into place. v462224 Figure 8. Rear Housing Latches 12. Replace the 2 housing screws and tighten to a final torque setting of 1.0 inch pounds.
  • Page 29 Level 1 and 2 Service Manual Disassembly Replacing the Rear Housing Assembly Piece part procedure for use by high volume repair centers only Attach the speaker screen/grommet adhesive. See Figure 9. Adhesive v462287 Figure 9. Rear Housing Assembly Adhesive Expose the adhesive surface. 6809515A95-O July 18, 2007...
  • Page 30 Disassembly Place gasket into fixture. Fixture Gasket v469260 Figure 10. Rear Housing Assembly Fixture Place housing into the fixture and press by hand. Fixture Rear Housing assembly v473802 Figure 11. Attaching the Rear Housing Assembly July 18, 2007 6809515A95-O...
  • Page 31 Level 1 and 2 Service Manual Disassembly Place the speaker into the rear housing and press with service fixture. Speaker v462291 Figure 12. Rear Housing Assembly Place the 70-pin pad into the rear housing. 70 pin v462292 Figure 13. Rear Housing Assembly 6809515A95-O July 18, 2007...
  • Page 32 Disassembly Place insulator tape. Insulator tape v462293 Figure 14. Installing the Insulator Tape in the Rear Housing Install a VBuck pad. VBuck pad v470131 Figure 15. Installing Vbuck Pad in the Rear Housing Reinstall the rear housing assembly onto the phone. Continue the procedure beginning at step 12 on page 28.

  • Page 33: Removing And Replacing The Transceiver Board Assembly

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Transceiver Board Assembly This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage. Remove the battery cover, battery, SIM, and rear housing as described in the procedures Use the disassembly tool to unseat the flex connector from it’s socket on the transceiver board (see Figure 16).
  • Page 34 Disassembly Lift the transceiver board assembly out of the front housing with the plastic tweezers. See Figure 17. Transceiver PC Board Assembly Disassembly Tool v470134 Figure 17. Removing the Transceiver PC board Assembly To replace, install the grounding clip onto the transceiver board assembly. Use the latches (shown in the red areas to secure the clip to the transceiver board.
  • Page 35 Level 1 and 2 Service Manual Disassembly Place the USB grommet. USB grommet v463227 Figure 19. Placing the USB Grommet Re-attach the flex connector to it’s socket on the transceiver PCB. Replace the rear housing, SIM, battery, and battery cover as described in the procedures.

  • Page 36: Removing And Replacing The Antenna

    Disassembly Removing and Replacing the Antenna Remove the battery cover, battery, SIM, and rear housing assembly as described in the procedures. Use the disassembly tool to release the antenna assembly, as shown in Figure 20. Antenna assembly Disassembly tool v470138 Figure 20.
  • Page 37 Level 1 and 2 Service Manual Disassembly Carefully press the antenna assembly into position until the antenna assembly latches snap into position (see Figure 21). Antenna assembly V461018 Figure 21. Installing the Antenna Assembly Replace the transceiver board, rear housing assembly, memory card, battery and battery cover as described in the procedures.

  • Page 38: Removing And Replacing The Keypad

    Disassembly Removing and Replacing the Keypad Remove the battery cover, battery, memory card, rear housing assembly, and transceiver board assembly as described in the procedures. Remove the battery compartment label, as shown in Figure 22. label V463228 Figure 22. Removing the Battery Compartment Label July 18, 2007 6809515A95-O...
  • Page 39 Level 1 and 2 Service Manual Disassembly Lift one arm of the battery retention chassis (BRC) from between the front housing wall and screw boss. Ensure the bent tabs on the arms are released from the slots in the front housing chassis.
  • Page 40 Disassembly adhesive. Ensure the adhesive is completely removed with the BRC. Discard the used BRC. Battery retention chassis V463231 Figure 25. Removing the Battery Retention Chassis The keypad is secured by 4 bent tabs and 4 snaps (see Figure 26) V461034 Figure 26.
  • Page 41 Level 1 and 2 Service Manual Disassembly Use a small flat tip screw driver to release the four side snaps. When the snap releases, press down slightly on the tab to push the keypad away from the front housing to prevent the snap from re-engaging. Extra caution should be taken when releasing the snap behind the keypad flex connector - DO NOT DAMAGE THE FLEX.
  • Page 42 Disassembly 11. Place front housing into the keypad tab bend fixture and press (see Figure 28). Picture to be updated v470132 Figure 28. Keypad Tab Bend Fixture July 18, 2007 6809515A95-O...
  • Page 43 Level 1 and 2 Service Manual Disassembly 12. Remove the BRC from the tray and remove the adhesive liner on the top side. 13. Bend the BRC legs inward slightly and install into the flip front assembly (see Figure 29). BRC leg BRC leg V462430...

  • Page 44: Removing And Replacing The Flip Assembly

    Disassembly Removing and Replacing the Flip Assembly Remove the battery cover, battery, rear housing, antenna, and transceiver board assembly as described in the procedures. Apply hot air (temperature 400 F) to the bottom of the CLI lens for 10-12 seconds at a distance of 1 inch. Apply hot air (temperature 400 F) to the top of the CLI lens for 8-10 seconds at a distance of 1 inch.
  • Page 45 Level 1 and 2 Service Manual Disassembly Using the black stick, pry the CLI lens up from the nose of the phone. The black stick should be inserted into the gap between the CLI lens and the flip outer at the tertiary porting of the earpiece speaker. v461040 Figure 32.
  • Page 46 Disassembly Carefully slide a black stick or comparable tool under the top edge of the main lens just below the horseshoe. Be careful not to damage either the speaker porting mesh or the finish on decorated housings. Horseshoe Disassembly tool Display lens v461035 Figure 33.
  • Page 47 Level 1 and 2 Service Manual Disassembly 11. Use a driver with T5IP bit to remove the four flip inner screws. screw screw screw screw v461036 Figure 34. Removing the Flip Inner Screws 6809515A95-O July 18, 2007...
  • Page 48 Disassembly 12. Gently pry the flip inner off by pulling the left side of the flip inner up and rotating to the right side to release the snap at the right knuckle. Flip inner Snap v461037 Figure 35. Removing the Flip Inner The flexible printed cable (FPC) (flex) is easily damaged.
  • Page 49 Level 1 and 2 Service Manual Disassembly 14. Disconnect the P-flex by lifting on the flex using a black stick or similar tool. It is important to disconnect the flex carefully to prevent damage to the receptacle pins (see Figure 36). I-flex K-flex P-flex...
  • Page 50 Disassembly 19. Peel back the P-flex from the perimeter of the display bezel. p-flex v462487 Figure 37. Removing the P-Flex The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling. 20. Push the tandem display away from the flip outer by pressing on the CLI display.
  • Page 51 Level 1 and 2 Service Manual Disassembly 21. Use the disassembly tool to remove the vibrator assembly (see Figure 38). Vibrator assembly v470139 Figure 38. Removing the Vibrator Assembly 22. Separate the horseshoe assembly from the flip assembly, as shown. Remove the horseshoe assembly from the flip (see Figure 39).
  • Page 52 Disassembly 23. Slide hinge tool over end of hinge and pull away from outside of phone. This will release the front housing from the flip outer. Hinge tool v462491 Figure 40. Removing the Flip Hinge 24. Remove the lanyard collar and hinge. Disassembly tool v470140 Figure 41.
  • Page 53 Level 1 and 2 Service Manual Disassembly v462492 Figure 42. Removing the Sleeve 25. Insert the disassembly tool under the k-flex to separate it from the front housing. Peel the k-flex by hand to remove it from the front housing (see Figure 43).
  • Page 54 Disassembly Assemble the Flip ➧ Only a keypad flex with the EGC1702 treatment must be used. v469264 Figure 44. EGC1702 Treated Keypad Flex Place the front housing into the fixture. Use the alignment pins to align the front housing to the fixture. Peel off the liner on the left side of the keypad flex.
  • Page 55 Level 1 and 2 Service Manual Disassembly Protect the light sensor and hall effect sensor on the new K-Flex by covering them with insulating tape. Do not place the tape on the pink portion of the K- flex (see Figure 45). Light sensor Hall effect sensor v462522...
  • Page 56 Disassembly Place the front housing into the service fixture. v473809 Figure 47. Front Housing Assembly in the Service Fixture 10. Insert the right side of the K-flex into the front housing. 11. Align and then stick the K-flex onto the front housing. Ensure alignment features are used.
  • Page 57 Level 1 and 2 Service Manual Disassembly 13. Place the housing sleeve to the front housing assembly. Ensure there is no damage to the K-flex. Press the housing sleeve into place in the front housing. v462530 Figure 48. Installing the Housing Sleeve 14.
  • Page 58 Disassembly Place the water detect label and attach it to the camera shield. Water detect label v470168, v462533 Figure 49. Installing the Water Label July 18, 2007 6809515A95-O...
  • Page 59 Level 1 and 2 Service Manual Disassembly Assemble the Hinge Insert the flip hinge cam into the flip outer assembly. The hinge center must remain horizontal (see Figure 50). Hinge cam v462534 v462535 Figure 50. Installing the Flip Hinge Cam Press the hinge into the flip outer.
  • Page 60 Disassembly Assembly of Flip to front housing. Assemble flip outer assembly to the front housing. Flip Assembly Front Housing v462539 Figure 52. Installing the Flip Assembly Insert flex into flip outer housing. Align the hinge with the opening in the front housing. Flip Assembly Front Housing v462540...
  • Page 61 Level 1 and 2 Service Manual Disassembly Check flip for proper movement. v462541 Figure 54. Inspecting the Flip Assembly Vibrator Assembly Assemble the vibrator to the vibrator grommet. Vibrator and vibrator grommet must be aligned, as shown. Vibrator Grommet v462578 Figure 55.
  • Page 62 Disassembly Peel away the vibrator adhesive and attach it to the vibrator assembly. Place the vibrator assembly into the flip assembly. The vibrator springs should be on the right side of the vibrator assembly. v462578 Figure 56. Installing the Vibrator Assembly July 18, 2007 6809515A95-O...
  • Page 63 Level 1 and 2 Service Manual Disassembly I-Flex and Display Assembly ➧ Only a keypad flex with the EGC1702 treatment must be used. The flex label should be marked with a colored dot to indicate that the flex has been treated.
  • Page 64 Disassembly Peel away the liner from the camera, camera gasket and the LCD. Place the LCD assembly into the flip assembly. Connect the k flex connector. Clean dust and foreign matter from the LCD and display lens with an ionized air gun.
  • Page 65 Level 1 and 2 Service Manual Disassembly Remove the P-Flex bottom liner and insert. Ensure the P-Flex connector passes through the housing. P flex v470104 Figure 60. Installing the Speaker Align the P-flex using 3 holes on the housing to align and adhere the P-flex to the flip assembly.
  • Page 66 Disassembly Place the flip assembly press fixture to attach the CLI lens to the flip assembly. v470112 Figure 62. CLI Lens Press Fixture Close the press fixture and hold for 16 seconds. v470106 Figure 63. CLI Lens Press Fixture July 18, 2007 6809515A95-O...
  • Page 67 Level 1 and 2 Service Manual Disassembly Open the fixture and remove the flip assembly. Connect the P-Flex to the I-Flex. Earpiece Cover Insert the earpiece cover into the fixture with the front side facing upward. Earpiece cover Fixture v473810 Figure 64.
  • Page 68 Disassembly Magnet Apply 1.4 mg +/-.2 mg glue to the flip inner assembly. Glue v462580 Figure 65. Installing Magnet Glue to the Flip Inner Assembly Place the magnet onto the flip inner assembly. Wipe away any excess glue. Magnet v462581 Figure 66.
  • Page 69 Level 1 and 2 Service Manual Disassembly Attach the 10 pin pad the to the back of the 10 pin connector. 10 Pin pad v462582 Figure 67. installing 10 Pin Pad Grounding Clip Install the grounding clip and secure with T5 IP driver. Grounding clip v462583...
  • Page 70 Disassembly Flip Inner Assemble the camera upper grommet to the imager flex assembly. Imager flex Camera grommet Camera grommet v463166 Figure 69. Installing Camera Upper Grommet Assemble the flip inner assembly to the flip assembly. Flip inner assembly v463167 Figure 70. Installing the Flip Inner Assembly July 18, 2007 6809515A95-O...
  • Page 71 Level 1 and 2 Service Manual Disassembly Horseshoe and Main Lens Peel the liner away from the earpiece horseshoe (see Figure 71). Earpiece horseshoe liner v463168 Figure 71. Removing the Earpiece Horseshoe Liner Insert the two ends of the earpiece horseshoe into the flip assembly. Earpiece horseshoe v463169 Figure 72.
  • Page 72 Disassembly Peel away the liner from the LCD. Use an air gun to blow away any dust or foreign matter. v463170 Figure 73. Removing the LCD Liner Peel away the liner from the main lens. Use an air gun to blow away any dust or foreign matter.
  • Page 73 Level 1 and 2 Service Manual Disassembly Place phone in the fixture. v470100 Figure 75. Pressing the Main Lens Close the fixture and hold for 13 seconds Open the fixture and remove the phone. Speaker Contacts Use the plastic tweezers to install the speaker contacts in the front housing. Speaker contacts v462583 Figure 76.
  • Page 74 Disassembly Replace the transceiver board, antenna, rear housing, battery, and battery cover as described in the procedures. July 18, 2007 6809515A95-O...

  • Page 75: Subscriber Identity Module (Sim) And Identification

    The Mechanical Serial Number (MSN) is an individual unit identity number and remains with the unit throughout the life of the unit. The MSN can be used to log and track a unit on Motorola's Service Center Database. The MSN is divided into 4 sections, as shown in Figure 77.
  • Page 76 Subscriber Identity Module (SIM) and Identification International Mobile Station Equipment Identity (IMEI) The International Mobile station Equipment Identity (IMEI) number is an individual number unique to the PCB and is stored within the unit's memory. The IMEI uniquely identifies an individual mobile station and thereby provides a means for controlling access to GSM networks based on mobile station types or individual units.

  • Page 77: Troubleshooting

    Troubleshooting Troubleshooting Manual Test Mode Motorola V8 telephones are equipped with a manual test mode capability. This allows service personnel to verify functionality and perform fault isolation by entering keypad commands. To enter the manual test command mode, a GSM / DCS test SIM must be used.
  • Page 78 Troubleshooting Table 3. Manual Test Commands (Continued) Key Sequence Test Function/Name Remarks 5*0*8 Set audio level 8 5*0*9 Set audio level 9 5*0*10 Set audio level 10 5*0*11 Set audio level 11 5*0*12 Set audio level 12 5*0*13 Set audio level 13 5*0*14 Set audio level 14 5*0*15...

  • Page 79: Troubleshooting Chart

    Level 1 and 2 Service Manual Troubleshooting Troubleshooting Chart Table 4. Level 1 and 2 Troubleshooting Chart SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY 1. Telephone will not turn on or stay on. a) Battery either discharged or Measure battery voltage across a 50 ohm (>1 defective.
  • Page 80 Troubleshooting Table 4. Level 1 and 2 Troubleshooting Chart (Continued) SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY 6. Receive audio from earpiece speaker is a) Connections to or from transceiver Gain access to the transceiver board assembly weak or distorted. board assembly defective. as described in the procedures.

  • Page 81: Programming: Software Upgrade And Flexing

    Level 1 and 2 Service Manual Troubleshooting Programming: Software Upgrade and Flexing Contact your local technical support engineer for information about equipment and procedures for flashing and flexing. Part Numbers The following information is provided as a reference for the parts associated with V8 telephones.

  • Page 82: Exploded View Diagram

    Troubleshooting Exploded View Diagram v463245 Figure 78. Exploded View Diagram July 18, 2007 6809515A95-O...
  • Page 83 Level 1 and 2 Service Manual Troubleshooting v470170 Figure 79. Exploded View Diagram 6809515A95-O July 18, 2007...

  • Page 84: Exploded View Parts List

    Troubleshooting Exploded View Parts List The following part numbers are provided only for reference. Please contact your local Motorola parts organization for current part number information. Table 5. Parts List Item Motorola Part Description Number Number 6171034G01 LENS ASSEMBLY,CLI,DECORATED,SPUN DPG,MOGEM...
  • Page 85 Level 1 and 2 Service Manual Troubleshooting Table 5. Parts List (Continued) Item Motorola Part Description Number Number 3871371E18 KEYPAD,ASSY, GSM HEBREW, ESPRESSO 3871371E19 KEYPAD,ASSY, GSM HEBREW, DARK PEARL GRAY 3871371E20 KEYPAD,ASSY, GSM RUSSIAN, ESPRESSO 3871371E21 KEYPAD,ASSY, GSM RUSSIAN, DARK PEARL GRAY...
  • Page 86 Troubleshooting Table 5. Parts List (Continued) Item Motorola Part Description Number Number 1471250G01 INSULATOR,TAPE,POLYESTER,REAR HSG 7571653G01 PAD,PORON VBUC 1571369E02 COVER,USB,PLASTIC-POLYCARBONATE,DARK PEARL GREY,MICRO 1571369E03 COVER,USB,PLASTIC-POLYCARBONATE,NAV,MICRO 1571369E04 COVER,USB,PLASTIC-POLYCARBONATE,ESP,MICRO 0371373E01 SCREW,MACHINE,M1.6X.64,3.7MM,STAR,BUTTON,STEEL 0571458E02 GROMMET,THERMOPLASTIC RUBBER,RF,DPG 0571458E03 GROMMET,THERMOPLASTIC RUBBER,RF,DARK PEARL GREY 0571458E04 GROMMET,THERMOPLASTIC RUBBER,TPR,RF,ESP SHN0778A...

  • Page 87: Accessories

    Data & Business Communications Bluetooth Class 1 USB Adapter PC850 SYN1244 Data Cable Mini USB/USB/Serial SKN6371 Digital Accessories Motorola Phone Tools Phase 4 SVN5539 MobileVoice (Wireless BT Headsets) Mono Bluetooth Headset SYN1971 Bluetooth Headset - MiniBlue H9 (Includes headset, charger...
  • Page 88 Troubleshooting Table 6. Accessories (Continued) Description Kit Number Bluetooth Headset Dark Pearl Grey H3 SYN1507 Bluetooth Headset H350 Dark Pearl Grey SYN1763 Bluetooth Headset H350 Sapphire Blue SYN1738 Bluetooth Headset H350 Silver Quartz SYN1765 Bluetooth Headset H350 Silver Sail SYN1764 Bluetooth Headset H350 Black SYN1439 Bluetooth Headset Soft touch Black H500...
  • Page 89 Level 1 and 2 Service Manual Troubleshooting Table 6. Accessories (Continued) Description Kit Number Travel Charger EMU Rapid Switcher - MEXICO SPN5200 Travel Charger EMU Rapid Switcher - PRC SPN5198 Travel Charger EMU Rapid Switcher - US SPN5202 Vehicle Power Adapter EMU - VC700 SYN0847 6809515A95-O July 18, 2007...
  • Page 90 Troubleshooting July 18, 2007 6809515A95-O...
  • Page 91 1 and 2 Index Level 1 and 2 Service Manual Index 6809515A95-O GPRS indicator 17 active line indicator 18 airplane mode 17 alert settings 19 identification 77 alert style profiles 18 international mobile station equipment identity 78 antenna, removing and replacing 37 mechanical serial number 77 product 5 IM indicators 18...
  • Page 92 Index features 11 support profile indicator 18 customer 7 profiles 18 product 7 rear housing text entry 14 removing 25 tools and test equipment 21 regulatory agency compliance 5 transceiver board assembly, removing and replacing 34 removing troubleshooting 79 antenna 37 manual test mode 79 battery 19, 22 manual test mode commands 79...

Table of Contents