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If...
The headset won't turn on.
The headset won't pair
with my phone.
The headset paired with
my phone, but I can't hear
anything through it.
I can hear the caller, but
the audio is very weak or
soft.
The headset keeps
beeping, and I don't know
why.
8
Try...
-
Charging the battery completely.
-
Making sure your phone is in pairing mode. Check your
phone's manual for instructions on Bluetooth device pairing.
-
Turning the headset off. Wait at least 10 seconds, then turn
the headset on and try again (see page 4).
-
Making sure your phone supports the Bluetooth Headset
Profile or the Hands Free Profile.
-
Making sure the call connected and is still active.
-
Making sure the phone transferred the call to the headset.
Press and hold Power for two seconds to transfer the call.
-
Turning the speaker volume up.
-
Moving closer to your phone (if you aren't carrying it).
-
Adjusting the ear cushion to find your "sweet spot". (See page
5 for help adjusting the ear cushion.)
-
Keeping the battery fully charged. (As the battery power
starts to run out, the speaker will get softer.)
-
The battery may be getting low. If the LED is blinking red, you
need to charge the battery.
-
Checking to see if your phone has lost the network signal.
Some phones will trigger an alert when they can't connect to
the network. If your phone supports this feature, the headset
passes on this alert by beeping every 5 seconds.
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