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{ServiceManual}{Production}{KodakServiceSupport}{ExternalAndInternal} Publication No. SM1399-1 19JUN06 SERVICE MANUAL for the Kodak EasyShare C643 ZOOM DIGITAL CAMERA Service Code: 1399 and the Kodak EasyShare C603 ZOOM DIGITAL CAMERA Service Code: 1417 Important Qualified service personnel must repair this equipment. Confidential Restricted Information...
Eastman Kodak Company reserves the right to change this information without notice, and makes no warranty, express or implied, with respect to this information. Kodak shall not be liable for any loss or damage, including consequential or special damages, resulting from any use of this information, even if loss or damage is caused by Kodak’s negligence or other fault.
DC POWER SUPPLY - 0 - 12 V, 5.0 A with clip leads, ez or alligator Region Provided AIR HOSE - optional Region Provided Kodak LENS CLEANING PAPER Region Provided Kodak LENS CLEANER 1C8000 COVER CLEANER - Johnson SHINE-UP FURNITURE WAX...
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889 3992* Kodak LITHIUM DIGITAL CAMERA BATTERY CRV3 - 3.0 V, non-rechargeable 888 2938* Kodak Ni-MH RECHARGEABLE DIGITAL CAMERA BATTERY KAA2HR - 2.4 V, 2100 mAh 815 6572* Kodak Ni-MH RECHARGEABLE DIGITAL CAMERA BATTERY AA - 2 pack, 2500 mAh...
P252_0075BA Note • You must use the Kodak DOCK ADAPTER KIT D-22 when connecting the Kodak EasyShare C643 ZOOM DIGITAL CAMERA or the C603 ZOOM DIGITAL CAMERA to the Kodak EasyShare CAMERA DOCK 6000. • The Kodak EasyShare C643 and C603 ZOOM DIGITAL CAMERAS are compatible with: –...
– simplified – traditional • Korean Japan Japanese 188 2729 120 9717 Kodak Service & Support - bulk, class A English SP 864 4676 SP 187 9659 Kodak Service & Support - retail, class A English SP 857 7355 SP 157 4763...
SERVICE MANUAL Catalog No. for Catalog No. for Region Language C643 C603 Kodak Service & Support - bulk, class B English SP 864 4676 SP 192 7417 Kodak Service & Support - retail, class B English SP 866 5580 SP 116 4789...
Illustrated Parts List Visual Index P273_1000DCA P273_1000DC Item Description “COVER AYs” on Page 10 “MONITOR LCD” on Page 12 “LENS AY AND MCU BOARD, POWER BOARD AND FRAME AY, SHUTTER BOARD” on Page 13 SM1399-1 – 19JUN06...
SERVICE MANUAL Equipment Parts Caution Before removing the BACK COVER AY, you must: • remove, if installed: – MEMORY CARD – BATTERY Figure 1 COVER AYs P273_1001DCA P273_1001DC 19JUN06 – SM1399-1...
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Illustrated Parts List Figure 1 COVER AYs Item Part No. Description Quantity Notes 3F6374 SCREW - tapping, 1.7 x 4.0, nickel 3F9415 COVER - back, C643 3F9464 COVER - back, C603 3F9414 COVER - front, C643 3F9463 COVER - front, C603 3F9423 CARD DOOR AY - C643 3F9466...
Illustrated Parts List Caution Before removing the LENS AY AND MCU BOARD, you must: • remove the SOLDER from the SOLDER JOINTS • do a discharge of the CAPACITOR at the CONTACTS - see Step 1 in To Remove: for the “POWER BOARD AND FRAME AY”...
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SERVICE MANUAL Figure 3 LENS AY AND MCU BOARD, POWER BOARD AND FRAME AY, SHUTTER BOARD Item Part No. Description Quantity Notes ------ SOLDER JOINTS 3F9583 LENS AND MCU BOARD AY “MCU BOARD” on Page 47 for details on where the colored WIRES are soldered to the MCU BOARD.
Alphabetical Index Section 2: Alphabetical Index Alphabetical Index Part No. Description Figure No. 3F9465 BATTERY DOOR - C603 3F9419 BATTERY DOOR - C643 3F9416 BOARD - mcu 3F9418 BOARD - shutter 3F9466 CARD DOOR AY - C603 3F9423 CARD DOOR AY - C643 3F9464 COVER - back, C603 3F9415...
SERVICE MANUAL Section 3: Diagnostics Error Codes Description Recommended Action A communication error occurred between the 1. Do “Upgrading the Firmware Using the MEMORY MCU and the 16-BIT MAIN CPU. CARD” on Page 2. Install a new MCU BOARD. Description Recommended Action An error occurred when the LENS was retracted after 1.
Diagnostics Description Recommended Action An error occurred when the LENS was retracted after 1. Check the FPC CABLE from the MOTOR to the de-energizing the CAMERA. CONNECTOR J3 on the MCU BOARD. 2. Install a new MCU BOARD. 3. Install a new LENS AY. Description Recommended Action An error occurred when the STEP MOTOR was reset...
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SERVICE MANUAL MONITOR LCD Description Recommended Action The MONITOR LCD does not energize. 1. Check the connection of the red and black wires from the MONITOR LCD to the POWER BOARD AND FRAME AY. 2. Check the condition of the SOLDER that connects the POWER BOARD AND FRAME AY to: •...
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Diagnostics Description Recommended Action Smoke emits from the CAMERA when the STROBE is Check: actuated. • connection of the red and black wires between the STROBE AY and the POWER FRAME AY • STROBE COVER or STROBE REFLECTOR AY has no debris The LAMP for the STROBE is dark.
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SERVICE MANUAL Power Description Recommended Action The CAMERA does not energize. 1. Check: • power source for the CAMERA • FUSE F1 and F2 on the POWER BOARD. If open, install a new FUSE. • BOARD-TO-BOARD CONNECTOR JP1 on the MCU BOARD/LENS AY to J3 on the POWER BOARD 2.
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Diagnostics Communication Description Recommended Action The CAMERA does not download images from the USB 1. Connect the CAMERA to the computer to check for PORT. communication. 2. Check for damage on: • USB CONNECTOR to the PINS on the J3 on the MCU BOARD •...
SERVICE MANUAL Diagnostic Tests Current Leakage Test [1] Energize the DC POWER SUPPLY. [2] Set the voltage to 3.0 V. [3] Energize the DIGITAL MULTIMETER. [4] Connect the DIGITAL MULTIMETER in series with the positive connection on the DC POWER SUPPLY. [5] Set the DIGITAL MULTIMETER to read the current of 100 mA or less.
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Diagnostics Low Voltage Test [1] Connect the DIGITAL MULTIMETER to the BATTERY VOLTAGE ADJUSTMENT TOOL: To the BATTERY VOLTAGE Wire Color From the DIGITAL MULTIMETER: ADJUSTMENT TOOL “+” “2.6 V” Black Ground Ground [2] Energize the DIGITAL MULTIMETER. [3] Adjust the BATTERY VOLTAGE ADJUSTMENT TOOL to 2.5 V. [4] Check that the CAMERA is de-energized.
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SERVICE MANUAL Checking the Power On “Self Test” [1] Do Preparing the “C643_C603 Self_Test” MEMORY CARD on Page [2] Insert the “C643_C603 Self_Test” MEMORY CARD in the CAMERA: [3] Do either: • Install the CAMERA on the CAMERA DOCK. • Insert a BATTERY that has a full charge into the CAMERA. [4] Energize the CAMERA to execute the test.
Diagnostics Checking for Uniform Flash Important • A dark room or the GEN 3 CUSTOM TEST FIXTURE can be used. • The distance is measured from the surface of the TARGET to the front surface of the CAMERA. SM1399-1 – 19JUN06...
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SERVICE MANUAL [1] If you are using: GEN 3 CUSTOM TEST FIXTURE with Controlled Light Dark Room a. Connect: a. Place the TARGET 1 m (39.4 in.) from the front surface of the CAMERA. • USB CABLE between the CAMERA DOCK and the computer b.
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Diagnostics [4] Check the mark on the computer screen. Green “ ” Red “X” • The test was successful. • A failure occurred. • Continue with Step • De-energize the CAMERA. • Do “Checking for Uniform Flash” on Page 25 again.
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SERVICE MANUAL Checking “Wide IQ Chart w/o Flash” [1] Select “Wide IQ Chart w/o Flash”. [2] Click [OK]. [3] Click [Yes]. [4] Continue with Checking “Wide IQ Chart with Flash” on Page 19JUN06 – SM1399-1...
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Diagnostics Checking “Wide IQ Chart with Flash” [1] Select “Wide IQ Chart with Flash”. [2] Click [OK]. [3] Click [Yes]. [4] Close: • “Menu for service” window • “VISTA for SERVICE (Kodak)” window [5] De-energize the CAMERA. SM1399-1 – 19JUN06...
SERVICE MANUAL Checkout Procedures Checking the General Functions of the CAMERA Important Do these procedures before returning the CAMERA to the customer. [1] Install the 5 V AC ADAPTER to: • CAMERA DOCK • source of power [2] Connect the CAMERA DOCK to the computer with the USB CABLE. [3] Remove the BATTERY from the CAMERA.
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Diagnostics [23] Install a new BATTERY that has a full charge into the CAMERA. [24] Rotate the MODE DIAL to the “AUTO” position. [25] Check the energize sequence: • green LED to the right of the VIEWFINDER: – blinks 5 times –...
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SERVICE MANUAL BUTTON/SWITCH FLASH 1. Press the FLASH BUTTON. 2. Check that the MONITOR LCD illuminates. 3. Press the FLASH BUTTON again 3 times to check that the “Flash” icon changes to: • “Auto Flash” • “Fill Flash” • “Red Eye” •...
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Diagnostics BUTTON/SWITCH “delete” 1. Press: • “review” BUTTON • “delete” BUTTON 2. Check that options display. 3. Select the “EXIT” option. 4. Press: • “OK” BUTTON to quit the “delete” screen • “review” BUTTON to return to the “Auto” mode 5.
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SERVICE MANUAL [29] Check the positions of the MODE DIAL. After moving the MODE DIAL to: “Video” 1. Check: • “Video:” displays on the MONITOR LCD • FRAMING MARKS are disabled 2. Press and release the SHUTTER BUTTON. 3. During the video recording, check: •...
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Diagnostics Checking the Communication [1] Connect the CAMERA DOCK to the computer with the USB CABLE for the CAMERA DOCK. [2] Download the images and the video file with the USER SOFTWARE. [3] Check the quality of the images. [4] Do “Checking the Connection to the SERVICE SOFTWARE”...
SERVICE MANUAL Section 4: Adjustments MCU BOARD/LENS AY - “Shutter Delay” Adjustment Specification Important Do not use the CAMERA DOCK in this procedure. Purpose: To set the parameters for the speed of the SHUTTER. Do When: • After installing a new MCU BOARD/LENS AY. •...
SERVICE MANUAL MASTER CAMERA - “Calibration of the MASTER CAMERA” Adjustment Specification Important Do not use the CAMERA DOCK in this procedure. Purpose: To set the values for Automatic White Balance, ISO, and ID of the MASTER CAMERA. Do When: Before calibrations of this type of CAMERA.
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Adjustments [3] Place the CAMERA in front of the LIGHT BOX. • The LENS must be within 3 mm (0.1 in.) of the screen, but not touching the screen of the LIGHT BOX. • The center of the LENS must be placed in the center of the light. [4] Set the LIGHT BOX to LV10.
SERVICE MANUAL CCD - “AWB/ ISO/DBP” Adjustment Specification Important Do not use the CAMERA DOCK in this procedure. Purpose: To set the values for Automatic White Balance, ISO, and ID of the CAMERA. Do When: After installing a new MCU BOARD/LENS AY. Specification: The failure message does not display.
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Adjustments [6] Place the center of the LENS against the screen of the LIGHT BOX. [7] Rotate the MODE DIAL to “AUTO” to execute the test. [8] If the MONITOR LCD displays “Date and time have been reset”, select “CANCEL”. [9] When the test is completed, check that the MONITOR LCD displays “ISO Cal OK”.
SERVICE MANUAL Auto Focus - “EFA” Adjustment Specification Important Do not use the CAMERA DOCK in this procedure. Purpose: To set the values for Automatic Focus. Do When: After installing a new: • MCU BOARD/LENS AY • LENS AY Specification: The message “OK”...
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Adjustments [7] If the MONITOR LCD displays “Date and time have been reset”, select “CANCEL”. [8] Press the SHUTTER BUTTON to execute the test. [9] Check that the test runs 6 times. [10] When the test is completed, check that the MONITOR LCD displays “OK”. [11] De-energize the CAMERA.
SERVICE MANUAL Section 5: Replacements Important You must see the “Equipment Parts” on Page 10 for all parts information. POWER BOARD AND FRAME AY Prerequisites: None To Remove: Caution To prevent injury, you must do a discharge of the CAPACITOR. [1] Before removing the POWER BOARD, do a discharge of the CAPACITOR across the CONTACTS on the MCU BOARD.
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Replacements To Install: Important You must do this procedure when you do a replacement of the POWER BOARD AND FRAME AY. [1] Compare the serial number of the CAMERA with the “Beginning Serial Number”: CAMERA Beginning Serial Number C643 KCGFN61713506 C603 KCGFP61901199 [2] Is the serial number the same or higher than the “Beginning Serial Number”?
SERVICE MANUAL MONITOR LCD Prerequisites: None To Remove: Caution To prevent injury, you must do a discharge of the CAPACITOR - see Step 1 in To Remove: for the “POWER BOARD AND FRAME AY” on Page [1] See “MONITOR LCD” on Page 12 for the parts diagram.
Replacements MCU BOARD Prerequisites: None To Remove: Caution To prevent injury, you must do a discharge of the CAPACITOR - see Step 1 in To Remove: for the “POWER BOARD AND FRAME AY” on Page [1] See LENS AY AND MCU BOARD, POWER BOARD AND FRAME AY, SHUTTER BOARD on Page 13 for the parts diagram.
SERVICE MANUAL Section 6: Additional Service Procedures Downloading the Files from the Partner Site [1] From the Kodak Partner site, download the software and firmware files from Kodak EasyShare C643_C603_ ZOOM DIGITAL CAMERA_Software_and_Firmware. [2] Right-click the “C643_C603_Software_Firmware.zip” file. [3] Select WinZip>Extract to here.
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Additional Service Procedures [7] Check for the 10 files. [8] Click [Back] 2 times. [9] Open the folder “Firmware_and_Scripts_C643_C603”. [10] Check for the 2 folders. [11] Open the folder “Batch Files”. SM1399-1 – 19JUN06...
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SERVICE MANUAL [12] Check for 6 folders. [13] Click [Back]. [14] Open the folder “Firmware”. [15] Check for the firmware file. 19JUN06 – SM1399-1...
Additional Service Procedures Installing the Altek Vista SERVICE SOFTWARE on the Computer Important Microsoft Windows XP OPERATING SYSTEM is necessary for the correct operation of the SERVICE SOFTWARE. [1] Open the folder “Vista for Service”. [2] Open the folder “Setup”. [3] Double-click “Setup.exe”.
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SERVICE MANUAL [4] Wait until: • this window is complete • the next window displays [5] Click [Next>]. 19JUN06 – SM1399-1...
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Additional Service Procedures [6] After selecting a folder, click [Next>]. [7] Click [Yes]. SM1399-1 – 19JUN06...
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[11] Check that the Kodak EasyShare SOFTWARE detects the CAMERA. [12] Click: • [Cancel] at the “Transfer” window • [Exit] [13] At the lower right edge of the computer screen, right-click on the “Kodak” icon. [14] Select “Shut Down Kodak EasyShare software”. [15] Select Start>Settings>Control Panel. 19JUN06 – SM1399-1...
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Additional Service Procedures [16] Double-click “System”. [17] At the “System Properties” window, select the “Hardware” tab. [18] Click [Device Manager]. SM1399-1 – 19JUN06...
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SERVICE MANUAL [19] Double-click: • “Imaging devices” • “KODAK Digital Camera” [20] Click [Update Driver...]. 19JUN06 – SM1399-1...
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Additional Service Procedures [21] Select “Install from a list or specific location (Advanced)”. [22] Click [Next]. [23] Select “Don’t search. I will choose the driver to install”. [24] Click [Next]. SM1399-1 – 19JUN06...
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Additional Service Procedures [28] Click [Finish]. [29] Close all windows. [30] De-energize the CAMERA. [31] Remove the USB CABLE from the CAMERA. [32] Double-click the “Vista for Service” icon. [33] To energize the CAMERA: • press and hold – “delete” BUTTON –...
SERVICE MANUAL Doing the Configuration of the SERVICE SOFTWARE Important You must do this procedure only once. [1] Double-click the “Vista for Service” icon. [2] Click [OK]. [3] Select Settings>Password... [4] Click [OK]. 19JUN06 – SM1399-1...
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Additional Service Procedures [5] Select Settings>Configuration... [6] Check that the information in the fields on this screen match the graphic. Note If the information is not the same, you must enter the information to match the graphic. [7] Click [OK]. SM1399-1 –...
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SERVICE MANUAL [8] Select Settings>Specifications... [9] Check that the path for the file “kodak.spe” is C:\Program Files\Altek Corp\Vista for Service\Kodak.spe. [10] Click [OK]. [11] De-energize the CAMERA. [12] Disconnect the USB CABLE from the CAMERA. 19JUN06 – SM1399-1...
Additional Service Procedures Checking the Connection to the SERVICE SOFTWARE [1] Double-click the “Vista for Service” icon. [2] Select Settings>Password. [3] Click [OK]. [4] At the same time, press and hold: • “review” BUTTON • “T” TELE BUTTON [5] Rotate the MODE DIAL to “AUTO” to energize the CAMERA. [6] Check that the green LED next to the VIEWFINDER on the CAMERA blinks.
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SERVICE MANUAL [10] If any of the error windows appear when you run the SERVICE SOFTWARE: • Click [OK]. • Do “Checking the Connection to the SERVICE SOFTWARE” on Page 63 again. • Check: – CAMERA is energized – connections for the USB CABLE –...
Important • You will need 6 blank MEMORY CARDS. • The prepared MEMORY CARDS can be used for either: – EasyShare C643 ZOOM DIGITAL CAMERA – EasyShare C603 ZOOM DIGITAL CAMERA Preparing the “C643_C603 AWB_ISO_DBP” MEMORY CARD [1] Open the folders: •...
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SERVICE MANUAL [3] Open the folder “Batch”. [4] Check for 4 files. [5] Click [Back]. [6] Make a copy of the folder “Batch” to a blank MEMORY CARD. [7] Label the MEMORY CARD “C643_C603 AWB_ISO_DBP”. 19JUN06 – SM1399-1...
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Additional Service Procedures Preparing the “C643_C603 EFA” MEMORY CARD [1] Open the folder “EFA”. [2] Open the folder “Batch”. [3] Check for 4 files. [4] Click [Back]. [5] Make a copy of the folder “Batch” to a blank MEMORY CARD. [6] Label the MEMORY CARD “C643_C603 EFA”.
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SERVICE MANUAL Preparing the “C643_C603 Master Camera” MEMORY CARD [1] Open the folder “Master Camera”. [2] Open the folder “Batch”. [3] Check for 4 files. [4] Click [Back]. [5] Make a copy of the folder “Batch” to a blank MEMORY CARD. [6] Label the MEMORY CARD “C643_C603 Master Camera”.
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Additional Service Procedures Preparing the “C643_C603 Monitor LCD” MEMORY CARD [1] Open the folder “Monitor_LCD”. [2] Open the folder “Batch”. [3] Check for 8 files. [4] Click [Back]. [5] Make a copy of the folder “Batch” to a blank MEMORY CARD. [6] Label the MEMORY CARD “C643_C603 Monitor LCD”.
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SERVICE MANUAL Preparing the “C643_C603 Self_Test” MEMORY CARD [1] Open the folder “Self_Test”. [2] Open the folder “Batch”. [3] Check for 3 files. [4] Click [Back]. [5] Make a copy of the folder “Batch” to a blank MEMORY CARD. [6] Label the MEMORY CARD “C643_C603 Self_Test”.
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Additional Service Procedures Preparing the “C643_C603 Shutter_Delay” MEMORY CARD [1] Open the folder “Shutter_Delay”. [2] Open the folder “Batch”. [3] Check for 4 files. [4] Click [Back]. [5] Make a copy of the folder “Batch” to a blank MEMORY CARD. [6] Label the MEMORY CARD “C643_C603 Shutter_Delay”.
SERVICE MANUAL Doing a Calibration of the Test Equipment Setting up the LIGHT BOX - “Light Box Calibration (LV10.0)” Important • This calibration: – adjusts for the differences in color temperature between the FACTORY LIGHT BOX and a SERVICE LIGHT –...
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Additional Service Procedures [14] If the calibrations are not successful, do: Failure Description Cause Action “W/O Shutter K” No SHUTTER calibration. Do the procedures: “MCU BOARD/LENS AY - “Shutter Delay”” on Page 36 “Doing a Calibration of the Test Equipment” on Page 72 again “Memory Fail”...
Upgrading the Firmware Using the MEMORY CARD Important Use the firmware file “kc643nnn.fw” for both CAMERAS: • Kodak EasyShare C643 ZOOM DIGITAL CAMERA • Kodak EasyShare C603 ZOOM DIGITAL CAMERA [1] Do Downloading the Files from the Partner Site on Page [2] Energize the CAMERA.
Upgrading the Firmware Using the Internal Memory Important Use the firmware file “kc643nnn.fw” for both CAMERAS: • Kodak EasyShare C643 ZOOM DIGITAL CAMERA • Kodak EasyShare C603 ZOOM DIGITAL CAMERA [1] Do Downloading the Files from the Partner Site on Page [2] Make a copy of the “kc643nnn.fw”...
SERVICE MANUAL Checking the ACTUATION, FLASH, POWER-ON COUNTERS and Serial Number [1] Energize the CAMERA. [2] Press the “menu” BUTTON. [3] Use the 4-WAY BUTTON to do a search for “SETUP MENU”. [4] Press the “OK” BUTTON. [5] Use the 4-WAY BUTTON to do a search for “ABOUT...”. [6] Press the “OK”...
10 bit Lens Sig. CDS/AD Self timer LED V Dri. 3.3V LED R,G. H1/H2/RG 5 way button Mode Dial SDRAM 15.5V & -8V&3.3V shutter (8Mx32) L OK R 10 modes Nand Flash With Boot code Reset_in MCU3.3V (32Mx8) 4.9152 ASIC 2.4 inch Take button Color LCD...
Publication History Section 8: Publication History Publication Publication Changed File Date Pages Name Notes 19JUN06 SM1399-1 sm1399_1.fm New Publication Kodak and EasyShare are trademarks of Eastman Kodak Company. Printed in U.S.A. • sm1399_1.fm EASTMAN KODAK COMPANY Rochester, NY 14650...