Polycom SoundPoint 450 Reference Manual
Polycom SoundPoint 450 Reference Manual

Polycom SoundPoint 450 Reference Manual

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TelNet OfficeEdge℠ Complete
Reference Guide
IP Phone/Calling Features  Voice Mail  Personal Assistant Toolbar
Dialing
To dial phone number or extension
Lift your handset and dial the phone number, (OR, with
handset on-hook, dial number and press Dial or press
Speakerphone button
). For:
Local call – dial the 7-digit local number
Long distance – dial the 10-digit phone number
(area code + local number)
International – dial 011 + country code + city code +
number
Internal extension – dial the 4-digit extension
To Speed Dial – (requires set up)
1)
Press 1-digit code, or # plus 2-digit code assigned to the
number you want to dial.
2)
Then lift handset, press Speakerphone button or press Dial.
Note: If account codes are assigned to your phone, you may be
prompted to enter a code to complete the call.
Phone Guide
Polycom SoundPoint 450 model phone
Main Keys
Hold
Headset
Speakerphone
Mute
NOTE: Be sure to use a surge protector with your phone.
R44-450 v1.0
| Polycom SoundPoint 450 IP Phone
.
Your Phone Calling Features
Phone Views
Your phone has three main Views: Calls, Active Call, and Lines
View (the default).
Lines View
Lines View displays your phone Lines, monitored Lines (if
enabled), Favorites, and soft keys.
If your phone is idle, you can:
Press a Line key to access the dialer.
Press a monitored Line or Favorite to call that number. A
monitored line (BLF Key) will show a flashing green bar if it
is ringing and a solid red bar if it is on a call.
Calls View
You can access Calls View if your phone has multiple calls in
progress, or you have one held call.
Calls View displays a list of all your calls.
Call color indicates status:
Dark gray: Active call
Light gray: Incoming call
Light gray: Held call
Use the up and down arrow keys to select a call (highlight it).
The soft keys control the highlighted call
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Summary of Contents for Polycom SoundPoint 450

  • Page 1 | Polycom SoundPoint 450 IP Phone TelNet OfficeEdge℠ Complete Reference Guide IP Phone/Calling Features  Voice Mail  Personal Assistant Toolbar Dialing Your Phone Calling Features To dial phone number or extension Phone Views Lift your handset and dial the phone number, (OR, with...
  • Page 2: Entering Data

    End Calls Entering Data  To end an active call, replace the handset, press , or Use the dialpad keys to enter information. press . Or, press End Call.  To backspace, press  To end a held call, highlight the held call. Press Resume, ...
  • Page 3: Conference Calls

    Conference Calls Contacts To conduct conference calls: Contact Directory Call the first party. From Lines or Active Call View, press More, then Confrnc. To view your directory Dial the other party and press Send. Wait for other party Press Menu button, followed by Select (Features is to answer and then press Confrnc.
  • Page 4: Muting The Microphone

    Quick Dial Calling Features Additional Phone Features Muting the Microphone Call Forwarding Forward all incoming calls to another number or voice mail,  During a call, press (Mute button) so other parties forward calls only when your line is busy, or when calls go can’t hear you.
  • Page 5 OR, you may Quick Dial Guide  Lift handset. Press Enter the extension of the phone that is ringing and then press the key. The call will be redirected to your Quick Dial Guide extension and you will be connected to the call. Speed Dial 8 (1-digit codes) Call Forward Set up and update 1-digit speed dial codes for frequently...
  • Page 6 Accessing Voicemail and Your Voice Portal You can access your Voice Mail and personal Voice Portal using your own phone:  Press Messages.   Voice Messaging Main Menu OR - Dial 86 from your phone. Listen to Messages Your administrator provides you with the phone number/ extension for the group Voice Portal (referred to as the Busy Greeting Menu Voice Portal general access number/extension.)
  • Page 7: First Time Login

    Personal Assistant Toolbar The Personal Assistant Toolbar allows you to control much of your OfficeEdge Complete phone and call management functionality right from your PC through Microsoft Outlook or Microsoft Internet Explorer. You can manage your incoming and outgoing messages, maintain up-to-date connection information, and configure controls on your calls and voice mail. Check the Save Username and Save Password options if First Time Login you want to avoid being prompted for this information...
  • Page 8 Personal Assistant Toolbar Icon Key Personal Directory - dial phone numbers saved in your Login - log in and out of Assistant. Icon color indicates personal directory by clicking them. status. Grey: Not logged in. Green: Logged in. Red: Login attempt failed.

Table of Contents