Cadillac Escalade 2012 Owner's Manual page 239

Tips and Troubleshooting Chart
Problem
Check that the batteries are good in the remote control.
IR Sensor
Inoperative
Check that the remote Control IR Sensor is not blocked.
Aim the remote control toward the IR Sensor being
controlled.
Select the correct screen, 3 or 4.
Check that the correct video input mode is selected.
No picture
Check that the video cable is plugged into the jack
securely.
Check that the correct audio input mode is selected.
No Sound
Check that the audio cable is securely plugged into
the jack.
Cleaning the Video Screens
The video display screens are
made of a specially coated glass
and can be scratched or damaged
by abrasive products, solvents,
or ammonia-based window
cleaners. Clean with a soft, lint-free,
cotton cloth that has been slightly
Recommended Action
dampened with warm water. Dry the
screens by wiping with a clean dry
cotton cloth.
Cleaning the Components
Use care when touching or cleaning
the components such as the DVD
player or the discs.
Infotainment System
Do not use DVD lens cleaners for
DVD players because the lens of
the DVD optics can become
contaminated by lubricants.
Handle CDs and DVDs carefully.
Store them in their original cases or
other protective cases and away
from direct sunlight and dust. The
DVD player scans the bottom
surface of the disc. If the surface of
a CD or DVD is damaged, such as
cracked, broken, or scratched, the
CD or DVD may not play properly or
not at all. If the surface of a CD or
DVD is soiled, take a soft, lint free
cloth or dampen a clean, soft cloth
in a mild, neutral detergent solution
mixed with water, and clean it. Make
sure the wiping process starts from
the center to the edge.
Do not touch the bottom side of a
CD or DVD while handling it; this
could damage the surface. Pick up
CDs or DVDs by grasping the outer
edges or the edge of the hole and
the outer edge.
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