Verify Printer Operation - HP bt1300 User Manual

Verify Printer Operation

Print a test page by pressing the test button on the printer adapter for one second. If a test page
prints, your printer and hp bt1300 are functioning properly.
If a test page does not print, cycle power to both the printer and hp bt1300. Wait for the printer
and hp bt1300 to initialize before attempting to print a test page.
If a test page still does not print, verify that your printer is operating correctly by directly
connecting your printer to a PC via the parallel or USB connection and then printing a test page.
If you cannot get your printer to print, verify that your printer is powered on, is on line, and that
no error conditions exist (out of paper, out of toner or ink, paper jam, etc.). Correct any printer
problems as needed before continuing.
NOTE: When an error occurs on the printer, the print job will be delayed and the hp bt1300 will indicate an
error and wait indefinitely for user intervention to clear the error condition on the printer. When the error
condition is cleared and the printer is back on line, the print job will resume.
Ensure the hp bt1300 is powered up and ready (solid green LED) and is securely connected via a
USB cable or directly to the parallel port on the printer.
If you are using the Centronics (parallel) connector, try using the USB port to print.
Verify the hp bt1300's parallel port configuration (see Test Button Sequences in this chapter). If
the problem persists, contact HP technical support (refer to Chapter 6 – Where to Get Help).
5- 2 Troubleshooting