Chapter 5 Appendix; Appendix 1: Troubleshooting - Tenda D820R User Manual

Chapter 5 Appendix

Appendix 1: Troubleshooting

Trouble
Case
Power
Indicator Off
ADSL LINK
Off
LAN LINK
Off
Can't access
the Internet
D820R ADSL2+ Router User Guide
Troubleshooting
● Check if the power adapter is connected
properly.
● Check if the power adapter is matched.
● Check if the ADSL cable connection is
OK.
● Make sure the telephone line is OK with
your phone.
● Check the phone line cabling is right.
● Check the Ethernet cable is OK.
● Make sure the PC's NIC indicator is ON.
● Make sure the NIC works normally.
● Make sure the above troubles are clear.
● Make sure the dial-up connection is
established and set up.
● Make sure the user name and password
are right.
● If the dial-up is OK, please make sure the
IE proxy server is configured properly.
● Please try opening multiple web pages
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