Warranty - Zenith VCM321 Installation And Operating Manual

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Zenith will repair or replace your product, at Zenith's option, if it proves to be defective in material or workmanship under normal use,
during the warranty period ("Warranty Period") listed below, effective from the date ("Date of Purchase") of original consumer
purchase of the product. This warranty is good only to the original purchaser of the product and effective only when used in the United
States, excluding U.S. Territories.
WARRANTY PERIOD:
LABOR: 90 DAYS from the Date of Purchase.
PARTS: ONE YEAR from the Date of Purchase.
Repaired or Replacement Units are warranted for the
remaining period of the original warranty.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMI-
TATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT
ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY
PERIOD ABOVE. ZENITH WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAM-
AGES OF ANY KIND, INCLUDING LOST REVENUES OR PROFITS, IN CONNECTION WITH THE PRODUCT. SOME
STATES DO NOT ALLOW LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY
TO YOU.
THIS LIMITED WARRANTY DOES NOT APPLY TO:
1. Damages or operating problems that result from shipping, installation, adjustment of user controls, calibration, maintenance or fail-
ure to maintain, or separate system components; and
2. Damages or operating problems that result from normal wear and tear, misuse, abuse, operation outside environmental specifications
or contrary to the requirements or precautions in the Operating Guide, accident, lightning strikes or other natural causes, unautho-
rized modification or alteration, incorrect electrical current or voltage, software errors that do not disable functionality, operating
software protocols adopted after the date of manufacture or for outside the U.S., institutional or commercial use, or other causes not
arising out of defect in material or workmanship.
3. Therefore, the cost of repair or replacement of such a defective product shall be borne by the consumer.
CUSTOMER INTER-ACTIVE CENTER NUMBERS:
For Warranty Service
For Post Warranty Repair
For Where-to buy, Product Assistance, or
Customer Assistance
FOR WARRANTY SERVICE:
You must call 1-800-984-9349 (Monday ~ Friday, 7 AM to 8 PM CT) and select appropriate option from the menu to confirm the product
is defective and to obtain Return Authorization (RA). During the Warranty Period, Zenith will send you a return-shipping label. After you
obtain RA for return, please box your unit with a copy of the sales receipt and enough packing material to ensure undamaged delivery of
your product. When you receive the label, place it on the box and call the 800 # in the instruction for pick-up. When your unit is received,
Zenith will repair or replace your unit in accordance with this Limited Warranty.
ADVANCE SHIPMENT. If replacement unit is available and you want second day delivery, our service representative will ask for your
credit card number. Zenith requires a reserved deposit by credit card as surety for such advance shipment. Your credit card will not be
charged if you return the defective unit in 10 business days. For advance shipment, the return label will come with the replacement unit
sent to you. Please follow boxing and shipping instructions above.
ZENITH ELECTRONICS CORPORATION
2000 MILLBROOK DRIVE
LINCOLNSHIRE, IL 60069
ZENITH ELECTRONICS CORPORATION
VCR LIMITED WARRANTY-USA
Call 1-800-984-9349 (Monday ~ Friday, 7 AM ~ 7 PM CT)
Retain your dated sales receipt to prove the Date of Purchase as well as your box for
shipping the unit to Zenith, for warranty service.
Legible copy of your sales receipt must be submitted with the unit at the time the unit
is returned for warranty service.
For repair or replacement after the Warranty Period has expired,
Call 1-800-984-9349 (Monday ~ Friday, 7 AM ~ 7 PM CT)
Call 1-877-9 Zenith (1-877-993-6484) (Monday ~ Friday, 7 AM ~ 8 PM CT and
Saturday, 8 AM ~ 5 PM CT) and select an appropriate option from the menu.
Or visit our website at http://www.zenithservice.com
HOW SERVICE IS HANDLED:
Call 1-800-984-9349 for instructions on getting the defective
unit repaired or replaced.
Please retain dated sales receipt and your box to return the
unit to Zenith for repair or replacement.
Both ways shipping charges will be borne by Zenith during the
Warranty Period. After the Warranty Period, you pay in-bound
shipping charges and Zenith pays return shipping charges.
Zenith Part No. 206-3869
GS# 3834RM0057X
Printed in Indonesia
Issue O

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