Troubleshooting - Soleus Air SG-DEH-25-4 Operating Instructions Manual

TROUBLESHOOTING

Problem
Dehumidifier does not start
Dehumidifier does not dry the
air as it should
Dehumidifier runs too much
Frost appears on the coils
Controls cannot be set
Fan Noise
Water on the floor
Possible Causes
The dehumidifier is unplugged.
The fuse is blown / circuit breaker
is tripped.
Dehumidifier has reached its
present level or the bucket is full.
Bucket is not in the proper
position.
Power Failure.
Not enough time allowed for unit
to remove moisture.
Airflow is restricted.
Dirty filter.
The Humidity Control may not be
set low enough.
Doors and windows may not be
closed tightly.
Clothes dryer may be blowing
moist air into the room.
Room temperature is too low.
The area to be dehumidified is too
large.
Doors and windows are open.
The dehumidifier has recently
been turned on or the room
temperature is below 41°F.
The compressor will turn off and
the fan will automatically
continue to run for approximately
3 minutes at a fixed setting.
Air is moving through the unit.
Hose connection may be loose.
Hose is attached but not draining
into a drain
Solutions
Make sure the dehumidifier's plug is pushed completely into
the outlet.
Check the house fuse / circuit breaker box and replace fuse or
reset breaker.
The dehumidifier automatically turns off when either condition
occurs. Change to a lower setting or empty the water bucket
and replace properly.
The bucket must be in place and securely seated for the dehu-
midifier to operate.
There is a protective time delay (up to 3 min.) to prevent trip-
ping of the compressor overload. For this reason, the unit may
not start normal dehumidification for 3 min. after it is powered
back on.
When first installed, allow at least 24 hours to maintain the
desired dryness.
Make sure there are no curtains, blinds, or furniture blocking
the front or back of the dehumidifier. See the Choosing a Lo-
cation section on Page 7.
See the Replacing Filter section on Page 6.
For drier air, press the " " button to lower the percent humid-
-
ity desired in the room, or set the dehumidifier to CO for maxi-
mum dehumidification.
Check that all doors, windows, and other openings are securely
closed.
Install the dehumidifier away from the dryer. The dryer should
be vented outside.
Moisture removal is best at higher room temperatures. Lower
room temperatures will reduce the moisture removal rate. This
model is designed to operate at temperatures above 41°F.
The capacity of your dehumidifier may not be adequate for the
room size.
Close all doors and windows to the outside.
This is normal. Frost will usually disappear within 60 minutes.
This is normal. Wait approximately 3 minutes and set the fan
speed at the desired level.
This is normal.
Check the hose connection. See the Drainage Section on pg. 7.
Disconnect the hose if using the bucket or place the hose near a
drain.
8