Flow Chart 3: No Os Boot And Hdd Makes Clicking Noise - HP HDD Troubleshooting Manual

3.3

FLOW CHART 3: No OS boot and HDD makes clicking noise

HDD passes short
test but OS will not
boot and HDD
makes clicking
noise
Power system off,
disconnect HDD
cables (power and
data); turn system
on.
Does the
YES
clicking noise
continue?
NO
Replace HDD
HDD Troubleshooting Guide
Proceed with
normal hardware
troubleshooting for
failures in other
hardware
This flow chart is used when
OS does not boot, OS is not
initiated and HDD makes a
clicking noise. Symptoms
tend to point to HDD.
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