Shielded cables and I/O cards must b e used for this equipment to comply with the relevant FCC regulations. Changes or modifications not expressly approved in writing by Strategic Vista Technologies Inc. may void the user's authority to operate this equipment. Lorex Dialup Video Server User’s Guide...
5.10.2 Changing and memorizing the DVS password ..........48 5.10.3 Retrieving software and firmware versions............50 DVS OPERATION MODES.................. 51 ..................51 NTERNAL MODEM MODE (COM ............51 IRECT CABLE CONNECTION PORT MODE ..........53 USTOM CONFIGURATION XTERNAL MODEM MODE Lorex Dialup Video Server User’s Guide...
Page 4
TROUBLESHOOTING..................54 ........54 OW TO GET SOFTWARE UPDATES AND TECHNICAL SUPPORT WARRANTY PAGE………………………………………..………………….………55 Lorex Dialup Video Server User’s Guide...
1. GENERAL INFORMATION 1.1 Introduction Thank you for purchasing the LOREX product. The Dialup Video Server (DVS) will enable you to monitor sensitive locations and remote areas over standard phone lines. A key feature of DVS is the ability to not only visually survey a sensitive location, but to also hear what is occurring at the scene as well as speak to anyone at the monitored location.
Page 6
• Can be optionally connected to Windows-based WWW server to make JPEG images available through the web browser. DVS will become an important part of your personal or corporate security video and audio surveillance system. Lorex Dialup Video Server User’s Guide...
• Operating temperature: 0°C ~ +50°C (system is designed for in-door use) 1.3 System requirements The following are minimum system requirements for an operator’s PC sufficient to run Lorex DVS client software: • Desktop or notebook PC with Intel Pentium™ 90 MHz or compatible CPU.
Page 8
The rest of this document contains important installation and operating instructions for DVS hardware (remote unit) and the client software on the operator’s PC. Be sure to read all applicable sections carefully before proceeding. Lorex Dialup Video Server User’s Guide...
The condition of the telephone line could be a reason for low modem connection rate and poor image transmission performance. We recommend you to avoid connecting DVS through PBX boxes because the reduced voltage may interfere Lorex Dialup Video Server User’s Guide...
Page 10
If these steps do not occur with your system, disconnect and reconnect the power and try again. The detailed layout of DVS connectors are shown in Figure 2. It is very simple and well inscribed. Lorex Dialup Video Server User’s Guide...
Page 11
Figure 2 DVS unit rear view If all connections are properly made and the DVS start up process is completed successfully, proceed to the following chapters to learn how to install and use Lorex DVS client software from your PC.
SOFTWARE INSTALLATION 3. SOFTWARE INSTALLATION The Lorex DVS client software can be easily installed on any desktop or notebook PC running Windows 95, Windows 98, Windows Me, Windows NT 4.0, Windows 2000 or Windows XP operating systems that is equipped with an internal or external modem. The installation is done by simply double-clicking on the dm51xx.exe self-installable file (xx here is the version...
UNINSTALLATION 4. UNINSTALLATION You can remove the Lorex DVS client software from your computer at any time, if desired. The complete product uninstallation can be accomplished by doing one of the following actions: 1. Start -> Programs->Lorex -> Dialup Video Server -> Uninstall 2.
USING THE CLIENT SOFTWARE 5. USING THE CLIENT SOFTWARE This chapter describes the Lorex DVS client software, including all control elements related to video images, cameras, alarm sensors and output relays. After successful completion of software installation the main Lorex DVS client program can be launched either from the...
USING THE CLIENT SOFTWARE Getting started with Lorex DVS client program After clicking on the Lorex icon to launch the DVS client program, the main screen, in its initial state will be shown below (Figure 3). The window consists of three main elements: •...
USING THE CLIENT SOFTWARE 5.1.1 Main control panel The Lorex DVS main control panel provides an easy way to perform any operation with a remote unit. Each of the buttons are described in detail below. Displays the Establishing connection dialog and lets you connect to any of the available remote DVS units.
The DVS program will simplify access if you “check” the Using Country and Area Codes box below. Figure 4 Dialing up a remote unit Lorex Dialup Video Server User’s Guide...
Page 18
(*). Note: The default password provided from Lorex is set to qwert (in lower case). It is highly recommended to change it as soon as possible in order to prevent unauthorized use of the DVS unit. See section 5.10.2 for details on how to change the password.
Page 19
The program window displays information about connection speed in bits per second (bps) in the window Status bar. You can also press the (Properties) button to view or change the configuration of the remote unit that you are connected to. The DVS configuration parameters are described in Lorex Dialup Video Server User’s Guide...
Page 20
USING THE CLIENT SOFTWARE detail, in section 5.2. Finally, you can terminate the connection by pressing the (Disconnect) button. Lorex Dialup Video Server User’s Guide...
(170x120) or medium (340x240) video resolutions, without stretching. Thus, all size changes that you have made by dragging the right bottom corner of the image window and main window will be discarded. To avoid this, you should uncheck Enable image windows auto resize Lorex Dialup Video Server User’s Guide...
Page 22
DVS Image Properties dialog shown in Figure 7. The file name is chosen automatically, based on the date and time that the image was acquired by the DVS unit. Lorex Dialup Video Server User’s Guide...
DVS and a voice telephone, you may want to increase this parameter up to 9 to let somebody answer the incoming voice call before the DVS ties up the line. Lorex Dialup Video Server User’s Guide...
Page 24
DVS memory (this is especially important for callback mode). For faster downloading, it is not recommended to choose high Lorex Dialup Video Server User’s Guide...
Callback. If you wish to proceed with Callback mode after successful callback attempt, check Auto proceed callback mode after callback event checkbox. Please refer to the section 5.9 on page 42 for further details on the callback function. Lorex Dialup Video Server User’s Guide...
Page 26
DVS and used as trigger signals for alarm image capture and callback with or without video motion detection. Clicking the Configure sensors button in the Callback Properties dialog will display the Sensor controls and out alarms dialog shown in Figure 9. Lorex Dialup Video Server User’s Guide...
Page 27
You may specify the time the output relays will be toggled in the Relay toggling timeout field. The relays to be toggled are assigned in the Toggle Relays field. In the example in Figure 9, the Lorex Dialup Video Server User’s Guide...
Page 28
0; 1 will be toggle d for infinite and 5 seconds after, the sensor will alarm 0 and 1 respectively. You may clear all checked Toggle Relays checkboxes with the Clear button. Lorex Dialup Video Server User’s Guide...
Any PSTN, ISDN modem with the RS232 interface can be used as an external modem. In this mode the user may specify the Lorex Dialup Video Server User’s Guide...
Page 30
Select the proper data transfer rate between the modem device and the Ext (RS232) port of the DVS. When done, press the Apply button to store the new custom initialization parameters in the DVS unit. Lorex Dialup Video Server User’s Guide...
After pressing the Break connection and switch to callback mode button, the DVS will go to Callback mode. Please refer to the section 5.9 for the details on the callback function. Lorex Dialup Video Server User’s Guide...
Figure 12 Relays/sensors control window After pressing the Break connection and switch to callback mode button, the DVS will go to Callback mode. Please refer to the section 5.9 for the details on the callback function. Lorex Dialup Video Server User’s Guide...
You should also take into consideration that the downloading of snapshots is quite a prolonged process. Preview scroll control Filling image memory indicator Filling image memory indicator Preview Save/delete buttons Figure 13 Image memory control window Lorex Dialup Video Server User’s Guide...
Page 34
USING THE CLIENT SOFTWARE Snapshot information (size in bytes, time) Downloading progress bar Snapshot Area Figure 14 Downloading snapshots Lorex Dialup Video Server User’s Guide...
ID for proper function. As soon as the PTZ type is assigned to a camera number, you can easily access control from camera to camera by clicking on the caption in the Image Window, shown in Figure 6, on page 21. Lorex Dialup Video Server User’s Guide...
Page 36
Here is a list of PTZ cameras currently supported by the DVS software: • KALATEL (Cyber Dome) cameras • SONY EVI G20, SONY EVI D30 cameras • Philips TC700/TC8560 series protocol • DCP-1010 or CNB-PTD302 camera (PELCO-D protocol) Lorex Dialup Video Server User’s Guide...
MIC IN volume , the slider shown is disabled in Figure 19. It is also incompatible with AEC mode. AEC (Acoustic Echo Cancellation) – works only when both DVS in/out audio channels are enabled. Use this feature to avoid echo from the DVS unit’s speaker to the DVS unit’s MIC. Lorex Dialup Video Server User’s Guide...
Page 38
"Exclude from update cycle" button at each camera's window. (Thus you will have audio only transmission mode). 3. Use the AGC feature if you want to hear quiet distant sounds, as soon as it amplifies the total (background) noise level. Lorex Dialup Video Server User’s Guide...
Double clicking on file will start the downloading process. You can make file selection by dragging mouse pointer, or by clicking on the desired files (hold shift key pressed for multiple selection). Lorex Dialup Video Server User’s Guide...
Page 40
All controls are shown in Figure 24 Figure 24 Recording and Playback Rec Start/Rec Stop and Play Start/Play Stop menu selection enables or disables recording and playback modes. Simultaneous recording and playback are possible. Lorex Dialup Video Server User’s Guide...
Page 41
All these settings are stored in file CompactFlash\STORAGE\STREAMV.INI, and video recording is performed in file CompactFlash\STORAGE\STREAMV.SHV that is a registered file type for playback with Lorex software. You can eject the CompactFlash card anytime, connect it to PC with installed software, and view recorded video bypassing low bit rate connection with remote DVS.
If you want to use sensor detection for Callback, press Configure Sensors button and refer to section 5.2.2.1 on page 26 for details on sensors settings. Lorex Dialup Video Server User’s Guide...
Page 43
Displaying Callback Properties dialog allows you to check all the important settings. If OK button is pressed, it hides the application in the Windows taskbar as shown in Figure 26. Figure 26 DVS callback mode program icon in the taskbar. Lorex Dialup Video Server User’s Guide...
Page 44
DVS memory until it overflows. To end the callback function, just click on taskbar icon, close snapshot window, and dial DVS number again if you find out that DVS is currently disconnected. Lorex Dialup Video Server User’s Guide...
USING THE CLIENT SOFTWARE 5.10 DVS program commands in detail This section provides more details about the Lorex DVS client software and allows experienced users to take full advantage of all DVS unit’s capabilities. 5.10.1 Additional dialing options When you connect the remote DVS unit (as shown in Figure 4), you can enter the telephone number in one of two ways, as described below.
Page 46
USING THE CLIENT SOFTWARE about 6 seconds before dialing the extension. Please refer to your modem manual for more on telephone number dialing tips. Figure 27 Specifying the location and dialing properties Lorex Dialup Video Server User’s Guide...
Page 47
Line button. A dialog similar to the example shown in Figure 29 will appear. The details and recommendation on the proper settings depend on the device type, manufacturer and model name. Please consult the corresponding product manual for more information. Lorex Dialup Video Server User’s Guide...
Change button in the dialog shown in Figure 4, on page17. This will bring up a dialog similar to the one shown in Figure 30. Figure 30 Changing access password for the DVS unit Lorex Dialup Video Server User’s Guide...
Page 49
Finally, even in the most trusted environment, it is possible for users to forget their password. Lorex Dialup Video Server User’s Guide...
5.10.3 Retrieving software and firmware versions You can check the software version by clicking on the icon in the upper right corner of the Lorex DVS program. An example of the version window is shown in Figure 31. LOREX www.strategicvista.com Copyright®...
The direct connection is done by connecting any available COM port on the PC side to the Ext (RS232) port on the DVS with a special serial cable. Another option is a connection using RxD, Lorex Dialup Video Server User’s Guide...
Page 52
PC. Also, since the direct cable connection is much faster than that of Lorex Dialup Video Server User’s Guide...
(PSTN) or ISDN modem or a cellular phone with the RS232 serial interface and Hayes- compatible command set can be used as an external communication option for DVS. Check the user’s manual that comes with your device and contact the nearest Lorex Technologies dealer if you are not sure.
Type of DVS unit purchased, as well as the description of any external communication or PTZ controller devices connected to it • Version of the Lorex DVS client software and the detailed settings, which led to the problem • Windows OS type and version •...
Should the Product require service under this warranty, the Purchaser must provide LOREX with a copy of his/ her original, dated bill of sale, receipt or invoice, failing which LOREX will not perform any of its obligations under this warranty. To claim on this warranty, proceed with the following steps.