Troubleshooting - i-mate PDA2K EVDO User Manual

170 Pocket PC Phone User Manual

Troubleshooting

If you encounter any problems with your Pocket PC Phone, consult the following
Guide. If you are still having problems after reviewing these, contact
or your dealer.
Operating Problems
Problem
My Pocket PC Phone keeps
n
turning itself off.
My Pocket PC Phone is not
n
making any sound.
My Pocket PC Phone does
n
not vibrate when the phone
rings or alarms occur.
Screen freezes or no re-
n
sponse
Screen is blank.
n
Solution
Your Pocket PC Phone is designed by default to turn itself
off if not used for 3 minutes. This period can be set up to
5 minutes. Check the auto-off function on the
tab on Power setting in
1
Tap at the right corner of title bar to check the
volume status.
2
Check the settings of
the Personal tab by tapping
1
Tap in the right corner of title bar to check if the
vibrate function is activate.
2
Check the setting of
the Personal tab by tapping
3
Check the event note in your
Reminder has been activated.
Reset your device. See
section in
and clear memory
If your Pocket PC does not respond when you briefly
press the Power button, press and hold the button for a
full second. If that does not work :
1
Plug the AC power into the device to charge it.
2
Reset the device. See
and clear memory
Technical Support
Advanced
Chapter 5.
Sound and Notifications
→ Settings.
Sound and Notifications
→ Settings.
Calendar to see if the
Reset your Pocket PC Phone
Appendix A.
Reset your Pocket PC Phone
section in Appendix A.
Trouble
on
on