Current Fault; Fault History; Fault Occurrence; Restore Factory Defaults - A.O. Smith BTX 100 Service Handbook

Series 120 & 121 commercial / residential gas water heater
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Current fault

desCription/aCtion
Select Current Fault from the Main Menu and press the
operational Button under "SELECT" to enter this menu. This
menu contains non adjustable operational information. use the
up & down Buttons to navigate the menu.
This menu contains the current Fault or Alert error message. The
time the Fault or Alert message occurred appears directly below.
A brief description of what causes the particular Fault or Alert
condition appears below that. Pressing the operational Button
under "AdVAnCEd" will give more detailed service information
and a list of possible causes for the Fault or Alert condition.
If there is no Fault or Alert condition active this menu will not
contain any information, "(none)" will be shown next to Current
Fault in the Main menu.

fault history

desCription/aCtion
Select Fault History from the Main Menu and press the
operational Button under "SELECT" to enter this menu. This
menu contains non adjustable operational information. use the
up & down Buttons to navigate the menu.
This menu contains a list of the last nine (9) Fault and Alert
messages with a time stamp. The newest event will replace the
oldest.
Press the operational Button under "VIEW" to view details for
each Fault or Alert message stored.
note: fault history memory is cleared after 30 days.

fault oCCurrenCe

desCription/aCtion
Select Fault occurrence from the Main Menu and press the
operational Button under "SELECT" to enter this menu. This
menu contains non adjustable operational information. use the
up & down Buttons to navigate the menu.
This menu contains a running total of how many times each
Fault condition has occurred since the water heater was first
installed.
note: Historical data is stored in the CCB's memory. If this
CCB is replaced during servicing the historical data on the CCB
being replaced will be lost. The data stored in the new circuit
board will no longer reflect the entire history of the water heater.

restore faCtory defaults

desCription/aCtion
Select Restore Factory defaults from the Main Menu and press
the operational Button under "SELECT" to enter this menu.
To restore the adjustable user settings to their factory default
settings press the operational Button underneath "yES." The
display will show text confirming the factory default settings
have been restored.
Press the operational Button underneath "BACK" to exit the
Restore Factory defaults menu.
52
Servicing should only be performed by a Qualified Service Agent
display
Blocked Exhaust
Fault occurred 2 mins ago
The exhaust is blocked or
restricted. Ensure
condensate hose is draining.
Call a service professional:
Your Company Name Here
(press [DOWN] for more....)
CHANGE
BACK
display
Fault History
1:
Blocked Air Intake (A7)
2:
Blocked Exhaust (A8)
3:
Low Gas Pressure (A6)
4:
Blower Prover Failure (AC)
VIEW
BACK
display
Fault Occurrence
Ignition Failure
ECO
Blocked Intake Air
Blocked Exhaust
Thermostat Input 4
Blower Prover
Flame Detect Error
BACK
display
Restore Factory Defaults
Are you sure you want to
restore the system to factory
defaults?
YES
ADVANCED
51 mins ago
54 mins ago
57 mins ago
HELP
10
0
0
0
0
3
0
HELP
NO

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